one quality scheme to encourage participation by under-represented groups To understand deeply about the customer’s demand is very important with a business because it will directly affect to business’s profit. Applying Six-sigma scheme‚ not only help company eliminate wastes‚ increase the productivity but also support company to know more about customer. The principle Six-sigma Voice of customer (VoC) should be used to “describe the stated and unstated needs or requirements of the customer (both
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Quality Assurance and Quality Improvement Introduction: In this assignment I am going to analyse the quality assurance and quality improvement framework and procedures on my teaching programme. The efforts to improve quality in education are very important and in recent years have received increasing attention. In particular three main factors‚ external pressure played an important role. * Educational Issues: Concerns about performance of schools and colleges. * Political Issues:
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TO TQM In real world‚ company actually compete in term of quality‚ price and delivery to capture its customers which finally leads to the establishment of Total Quality Management Philoshopy to fulfill one of the element stated. In Malaysia‚ government had carries various effort to enhance and assist the quality standard by establishment of SIRIM. SIRIM had been responsible to promote ISO 9000 and TQM among Malaysian business industries. DEFINITION OF TQM As defined by OXFORD Dictionary of
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three writers specifically‚ with whom he is no doubt acquainted‚ although they are not identified by name. Conveniently‚ one is presented as a writer of tragedies‚ the other as a writer of comedies and the third as a writer who like the author is "driven to extreme shifts" (Ibid‚ p. 19). The author criticizes the tragedist for his atheism and Machiavellism‚ urging him to repent. His advice to the comedian is that he should not use his gift for sarcasm too slightly‚ for fear of offending people.
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Juran changed himself from a poor Romanian immigrant into a world renowned quality control expert. He has had a varied successful career as an engineer‚ as a writer‚ as an educator and as a consultant. Juran has been called the “father” of quality‚ a quality “guru” and the man who “taught quality to the Japanese.” Juran has expanded the philosophies of quality from its statistical origins to what is now known as Total Quality Management. This paper contains a short summary of this great man’s achievements
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PRINCIPLES OF DATA QUALITY Arthur D. Chapman1 Although most data gathering disciples treat error as an embarrassing issue to be expunged‚ the error inherent in [spatial] data deserves closer attention and public understanding …because error provides a critical component in judging fitness for use. (Chrisman 1991). Australian Biodiversity Information Services PO Box 7491‚ Toowoomba South‚ Qld‚ Australia email: papers.digit@gbif.org 1 © 2005‚ Global Biodiversity Information Facility Material
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Chapter 5: Customer Satisfaction What is Customer Satisfaction? It is the lifeblood of any organization‚ because satisfied customers pay their bills promptly which greatly improves cash flow. If an organization can’t satisfied their customers their customers‚ they may switch to another brand or services which may give satisfaction to them. So the impact to the business is a loss on profit. What is Customers? Customers are the most important asset of any organization‚ because without
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Qualities of a good teacher – with special reference to Quality Circle “The greatest danger for most of us is not that our aim is too high and we miss it‚ but that it is too low and we reach it.”----Michelangel BY Prof. Amrita Chourasia and Prof Kumkum Singha Abstract:- First‚ there is no hard and fast list that tells us who is a good teacher or who is not a good teacher. However‚ there are traits that excellent teachers have in common. These are not the usual qualities such as being
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Sequential vs. Event-driven Programming Reacting to the user Outline Sequential programming GUI program organization Event-driven programming Modes Sequential Programming In sequential programs‚ the program is under control The user must synchronize with the program: Program tells user it is ready for input User enters input and it is processed Examples: Command-line prompts (DOS‚ UNIX) LISP interpreters Shouldn’t the program be required to synchronize with the user? Sequential
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Software Testing and Quality Assurance Theory and Practice Chapter 1 Basic Concepts and Preliminaries Software Testing and QA Theory and Practice (Chapter 1: Basic Concepts and Preliminaries) © Naik & Tripathy 1 Outline of the Chapter • • • • • • • • • • • • • • • • • • • The Quality Revolution Software Quality Role of Testing Verification and Validation Failure‚ Error‚ Fault and Defect The Notion of Software Reliability The Objectives of Testing What is a Test Case
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