Employee ownership‚ motivation and productivity A research report for Employees Direct from Birkbeck and The Work Foundation By Jonathan Michie‚ Christine Oughton and Yvonne Bennion November 2002 Page 2 E M P LOY E E S D I R E C T R E P O R T N O V E M B E R 2 0 0 2 Contents About the authors/Acknowledgements Foreword‚ by Will Hutton Executive Summary 1. Introduction 2. Site visits and interviews 3. Follow-up surveys 4. Focus groups 5. Discussion and Conclusion References 3 4 5
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1.1. Quality and Total Quality Management 1 2. Company Background 2 2.1. JEEVES PLC 2 2.2. Company product 4 2.3. Production Process 4 2.4. Factory Layout 6 3. Problems and Root Cause Definition 7 3.1. Problems in the Production Process 7 3.1.1. Precision Jointing 7 3.1.2. Adhesive Applicators & Component Sub-assembly 10 3.2. Employee Problems 12 3.3. Complains and Warranty Claims 13 3.4. Quality Cost & Productivity Effort 15 3.4.1. Productivity Effort
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ethics in quality. We will discuss four main topics in this paper. Total quality management vs. ethics quality management is the first where we will talk about two different approaches to quality management methods. Total quality management has a process and customer satisfaction focus while ethics quality management focuses on company image and keeping high ethical standards in production processes. Next‚ we will discuss an internship experience at United Technologies (UTC). UTC employs a quality system
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Fukushima Nuclear Disaster 1. Introduction 1.1 Background of TEPCO TEPCOalso known asTokyo Electric Power Co.‚ Ltd‚ is a Japanese electric utilities servicing Japan ’s Kanto region‚ Yamanashi Prefecture‚ and the eastern portion of Shizuoka Prefecture. The area includes Tokyo and its headquarters are located in Chiyoda‚ Tokyo‚ and international branch offices exist in Washington‚ D.C.‚ and London. 1.1.1 Purpose of the plant operation The company ’s power generation consists of two main networks
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Overcoming The Barriers In Implementing TQM and Sustaining The Success Through Continuous Quality Improvement – Deming’s 14 Points Revisited Dr. R. Jagadeesh Abstract Total Quality Management (TQM) became a popular buzzword during the last three decades and is considered to be the globally accepted success formula across the organizations. A number of success stories have been well documented in literature and widely circulated to spread the spirit and practice of TQM. While many organizations
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Monday‚ August 25‚ 2008 Effect of Motivation on Workers Productivity CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Motivation is concerned with why people do what they do. It answers such questions as why do managers or workers got o work and do a good job. This tries to explain what motivates people to act the way they do‚ with primary focus on the work place. It is the primary task of the manager to create and maintain an environment in which employees can work efficiently to realize
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Homework 1 1. In December‚ General Motors produced 6‚600 customized vans at its plant in Detroit. The labor productivity at this plant is known to have been 0.10 vans per labor-hour during that month. 300 labors were employed at the plant that month. a) How many hours did the average laborer work that month? b) If the productivity can be increased to 0.11 vans per labor-hour‚ how many hours would be average laborer work that month? 2. George Kyparisis makes bearing balls in Miami plant. With
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Communication is important in business. Exceptional communication skills among employees lie at the core of a productive workplace. These communication skills help to persuade‚ motivate‚ and influence customers and coworkers alike. In this paper‚ we will discuss why communication is important and the skills an effective worker uses to communicate effectively. What makes a person a good coworker within business? His or her ability to communicate; which is one of the most basic job requirements in
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Quality Management and Six Sigma Learning Objectives – Chapters 1-5‚ 11 Midterm Exam Ch 1 – Introduction to Quality Describe the evolution of quality from the early 20th century through the Japanese post-World War II‚ to the “Quality revolution” in the U.S. and elsewhere in the 1980’s through the early 21st Century. Identify the underlying forces to the ‘quality revolution’. Explain the role of the quality ‘gurus’ including Walter Shewhart‚ Joseph Juran‚ W. Edwards Deming Early Twentieth Century
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Information Quality Brief paper written for the National Convention on Quality‚ November 16th‚ 2012 By Verleshwar Singh Principal Consultant‚ OpenMedia Introduction In today’s world where information plays an important role for the efficient and effective conduct of business operations‚ the significance of information quality has increased tremendously. Information quality can be defined significantly in two ways: inherent quality and the pragmatic quality. Inherent quality is mainly
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