The Strategic Analysis of Air Asia‚ can be done with the help of Michael Porter’s five forces. It describes the internal affection of the industry with elaborating competitive rivalry amongst the firms in the industry to the bargaining power of customers and suppliers. It also explains the threats of new entrants and already existing firms. Aforementioned‚ Air Asia has been assessed with all these five forces. Competitive Rivalry The demand function for air travel is affected by price‚ income‚
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Abstract The purpose of this report is to provide an understanding about Customer Relationship Management (CRM) and the reason why it is considered as an evolutionary breakthrough in today’s business world. To add further‚ this covers the importance of customer relationship management with respect to customer service and loyalty which results in profitability to a company in the long run. It also explains the development of the company’s vision to increase profits with the help of technology‚ people
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the process of CRM. The last section discusses CRM‚ the main ideas behind it and how Data Mining fits in the process of CRM. Subsequently with the various Data Mining tools like Market Basket Analysis (MBA) and cluster Analysis etc .relevant to CRM and various live cases of different firms related to effective CRM
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66-70. Bholanath Dutta‚ CRM in Financial Services Marketing‚ Journal of Marketing Mastermind‚ Sept 2008. Davids M (1999)‚ How to Avoid the 10 Biggest Mistakes in CRM‚ Journal of Business Strategy‚ Nov-Dec 1999‚ pp22-26. Day GS (2000)‚ Managing Market Relationship‚ Journal of the Academy of Marketing Science Vol. 28 (1)‚ pp – 24-30. Ed Thompson et al (2005)‚ Organisations are beginning to think about CRM again‚ Management update‚ November‚ 2005. Kimberly‚ C et al (2005)‚ CRM Marketing Strategies and
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Strategic Initiative UOPX Finance for Business FIN/370 Davidson Jensen November 13‚ 2013 In this paper the team will be discussing the relationship between strategic planning and financial planning for Microsoft. The paper will discuss strategic planning initiative and identify a strategic initiative discussed in the Microsoft annual report. The team will also discuss how the initiative affects Microsoft financial planning. It will then go on to discuss how the plan affects costs and how
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the challenge is to keep inventing newer ways of doing things to keep the customers in your fold. Over the last few years‚ the company strengthened the existing practices and experimented with many new initiatives by way of kaizens (continuous improvements) to delight its customers. These initiatives ranged from product design and quality to network expansion‚ and included new service programs to meet unsaid needs of customers. The company has retained its competitive edge by offering high quality
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Change Initiative George Tautz Grand Canyon University Organizational Development & Change MGT 623 Dr. Kensler March 17‚ 2010 Change Initiative Organizational change is a necessary outcome when considering various scenarios contributing to the resulting vision. Perplexing as it may seem‚ change initiatives don’t always result in positive outcomes. In fact‚ many never succeed. As a change agent‚ one should always have formulated a vision of what change will “look” like for the organization
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Green initiatives are becoming increasingly popular in our society. Green products‚ green buildings and environmentally-conscious groups are everywhere. Major corporations are taking green initiatives very seriously and taking great strides to go green for their consumers and employees. Academic institutions play a major role in our communities and it’s important for universities and colleges to also recognize their role in our environment. IUP‚ along with many other universities around the country
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within 4 years. Using the information provided from their forecasted financials‚ by 2015 Pacific Grove will reach a 55% ratio of interest/bearing debt to total assets and their equity multiplier will be 2.77. (See Exhibit 1) Depending on how stringent the bank is this may not be quick enough of a timeline or progressive enough of a plan. If they want these figures lowered to the required levels by 2012 then Pacific Grove must do something more aggressive reduce interest bearing debt levels. The company
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Reflective The most compelling aspect of this project has been finding the resources to start my initiative. I didn’t realize how many community programs Durham had to offer. It really gave me hope for the youth in my community. The only issues that I could see was in finding the right fit for the right youth. Once I started to research programs‚ it really informed me of how very important youth are in our community. In order to help our youth succeed‚ we must be willing to come together and
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