Management (CRM) --Business policy and strategic management --Business Statistics --Marketing Research Contact information 聯系方式 Office: A425 Tel: 8897-2041 Email: ydshi@must.edu.mo Mon./Wed. 14:30-16:30 (by appointment) 2 Shi Yong Dong 石永東 Assistant Professor‚ Ph.D. How to download PPT 下載課件 --ftp://ftp.must.edu.mo/ --Username: ydshi_stu Password: 1234 3 Goal of First Class Course orientation --Textbook & References --Schedule --Requirements What is CRM? --the Definition of CRM --the
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Walgreens POWER Initiative In 2009 Walgreens announced its plan to implement its POWER Initiative‚ with an expected completion by the third quarter of 2009. The POWER Initiative provides workload balancing that offloads dispensing duties from individual Walgreens pharmacists to centralized processing centers. The initiative is a way for Walgreens to make the transition into a community-practice model of pharmacy in the retail setting. The new model would give pharmacists a chance to counsel patients
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Strategic Initiative Paper: Cynthia Carreira Risks associated with the initiative and financial effects they may have on the Microsoft Corporation. One risk is losing valuable components of the software Microsoft develops‚ in order to comply with the legal rules and regulations. This may cause Microsoft to pull some products out of circulation from countries that have different laws‚ which can drastically drop Microsoft’s profit margin. Trying to follow the laws and regulations can also cause
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challenge facing Asia over the next decade? Why? What should be done about it? Unhealthy development: a lack of values education and personal generosity CHIM Chamroeun Do we really have enough will to come together and cope with challenges? Let us have a look at this metaphor of our body which consists of trillions of cells. “A main purpose of a cell is to organize. Cells hold a variety of pieces and each cell has a different set of functions.” Some are processing food into energy and transport
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Deforestation of the Pacific Northwest One of the most controversial areas associated with the global problem of deforestation is the Pacific Northwest of the US. The problem can be broken down into several issues that all tie in together. These include the near extinction of the Northern Spotted Owl‚ the "business" aspect of logging versus the environmental aspect‚ and the role of the government in this problem. In 1973‚ the Endangered Species Act (ESA) was passed. This enabled the Dept. of
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The Giant Pacific Octopus This paper is about octopus dofleni‚ which is a bottom-dwelling octopus that lives on coasts of the pacific ocean‚ from Northern Japan to California. This essay will provide a brief overview of its life‚ habits and other characteristics of this‚ intelligent and creative invertebrate and member of the Octopodidae family. The life of the pacific giant may begin at any time of the year. The mating season however tends to peak in the month of December‚ with most of their
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identified and cited according to accepted academic practice. Signed Lingyan Cai Qinwei Zhao Xurui Zhang Ruiwen Xu Feng Guo Date 2014-03-26 Coca-Cola Amatil Limited (CCL) is one of the largest companies in beverage industry in the Asia-Pacific region‚ and its shares are traded on the Australian Securities Exchange. In the following‚ we will estimate CCL’s cost of equity‚ cost of debt and weighted average cost of capital (WACC) separately‚ and detailed calculations will be shown in the
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information on terms and conditions of use‚ data structures‚ provenance‚ content and the use of the record since its creation (Bearman & Sochats‚ 1996). Together with other developments‚ the Pittsburgh Project inspired a series of recordkeeping metadata initiatives‚ especially in Australia. One of the most interesting of these was the development of a framework known as the Australian Recordkeeping Metadata Schema (RKMS) by a research project led by Monash University. The project‚ amongst other things‚ attempted
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“Role of CRM in Telecom Sector” Sheetal Singla MBA‚ Phd* Asst. Professor BGIET‚ Sangrur Background: This research paper is on the “Role of CRM in Telecom Sector”. The report begins with the abstract of Role of CRM in Telecom Sector‚ History of telecom sector & the Introduction part. This report also contains the basic marketing strategies used by various telecom service providers.In today’s world of cutthroat competition‚ it is very essential to not only exist but also to excel in the market
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AN INVESTIGATION INTO THE IMPACT OF SOCIAL MEDIA ON BRAND PERCEPTIONS: THE CASE STUDY OF ESTÉE LAUDER DISSERTATION By PALESA MAHLOELE Presented in partial fulfilment of the requirements for the degree of MSc Marketing University of Wales APRIL 2011 ABSTRACT Social media has evolved through many generations and eras‚ it has been defined in various ways by different authors‚ researchers as well as academia. Some argue that it stems from the very early
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