Title: The 4P applied by the Coca- Cola Company. 1.0 Company Overview Coca-Cola history began in 1886 when the curiosity of an Atlanta pharmacist‚ Dr. John S. Pemberton‚ led him to create a distinctive tasting soft drink that could be sold at soda fountains. He created a flavoured syrup‚ took it to his neighbourhood pharmacy‚ where it was mixed with carbonated water and deemed "excellent" by those who sampled it. Dr. Pemberton’s partner and bookkeeper‚ Frank M. Robinson‚ is credited with naming
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2/21/2014 EM 502 OPERATIONS MANAGEMENT INTRODUCTION Middle East Technical University 1 Department of Industrial Engineering 06531 Ankara / Turkey General Information • Textbook: Operations Management by Heizer and Render‚ Prentice Hall‚ 10th Edition‚ 2010. • Grading – Midterm Exams (2) 60% – Final (Comprehensive) 20% – Case Studies (2 or 3 – team work) 20% Middle East Technical University 2 Department of Industrial Engineering 06531 Ankara / Turkey 1 2/21/2014 Outline • • • • • • • •
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Managing IT Operation (Ho Jun Wai TP028378) Introduction Naturally‚ IT systems are supposed to provide their own specific services when they are working. However‚ if the system stopped by any failure‚ it unable to provide its service anymore and sometimes it will often affected the company reputation and customers. For example‚ if the system inside the bank is stopped‚ clients and companies account unable to perform any transaction due to the failure. Thus‚ the IT operation ’s purpose is to prevent
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Business School Operations Strategy (MBA 482 & MEL 415) for Class of 2011 Amity Business School As a courtesy to those around you Please turn off your cell phones and Close your computers‚ except in the last row Amity Business School Realm of Operations Strategy • How should the organisation satisfy the requirements of its customers? • What intrinsic capabilities should the organisation try and develop as the foundation of its long term success? • How specialised should
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Operations Management in Hard Rock Cafe Operations management is an important element in restaurant management. Hard Rock Café has had a very high brand recognition percentage throughout the world because of its operations management. In this paper we will try and discuss the 10 decisions Hard Rock Café has gotten right in making it one of the most successful companies in the service industry. Goods & Services Design A restaurant sells two products: one is tangible product‚ such like food
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QUESTION 1 The issues with poor customer service‚ resulting in customer complaints that come from a wide range of aspects about the centre and its staff are causing concern. You need to understand why it is happening and where the problems occur. Current complaints are pointers to the problems‚ but don’t give the required detail. Present your plan which details complaints‚ assists in identifying problems and how to find a solution to increase customer satisfaction. The Northstar HyperMall
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| BX2062 Operations Management | Literature Review | “Too much theory‚ not enough understanding”Veronika12665417 | | | Bachelor Of BusinessSP53 2012 James Cook University Singapore | Article Overview The article was written by Roger W. Schemmer in early 2009. Basically‚ the article is addressing about the usage of theory in operations management. As mentioned in the article‚ theories used in the journal article‚ as science defines it‚ is not at the center of much of the research
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OM 335 OPERATIONS MANAGEMENT‚ Spring 2012 Unique Numbers: 03870 MEETINGS MW 11:00 AM – 12:30 PM UTC 1.146 INSTRUCTOR Name: Sridhar Seshadri Office: CBA 6.446 Email: Sridhar.Seshadri@mccombs.utexas.edu Office hours: Tuesday and Thursday 11:00 PM to12:00PM Or by appointment TEACHING FELLOWS: Qi Wu (qi.wu@phd.mccombs.utexas.edu) Office: CBA 3.332A Office Hours: TBA COURSE DESCRIPTION Operations Management is the discipline of designing‚ managing and controlling business processes to achieve
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Sales Operation (SOM 222 S) Assignment 1 Date: August 2011 QUESTION 1 1. Proactive approach to determine training needs The training needs assessment is a critical activity for the training and development function. To be effective and efficient‚ all training programs must start with a needs assessment. All training begins with a transfer of knowledge. Through assimilation‚ understanding‚ practice and refinement‚ knowledge is converted into skill. Without a solid understanding
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Understanding core Retail Store Operations and Consumers’ Buying Behavior of Electronic Consumer Goods at Tata CROMA‚ Infiniti Retail Ltd.‚ Mumbai an Industry Internship Project iConnect Core 2012-2014 Report January - June 2013 by Maulik Patel PGDM-GLC-RMM-442 ITM Business School‚ Navi Mumbai www.itm.edu | maulik.p@itm.edu Company Mentor : Faculty Mentor : Mr. Avinash Pereira Dr. Shelja Jose Kuruvilla Former Zonal Manager‚ Infiniti Retail Ltd.‚ Mumbai Professor
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