Ch3 – O.M 1) Strategic decisions are those which: A) Only involve senior managers B) Require the input of external consultants and management accountants. C) Seek to move the whole organisation towards its overall long-term goals D) Define the position of a business unit with respect to its operational capabilities 2) The determination of performance priorities is normally influenced by: A) The specific needs of the company’s customer
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Note: Solve BOTH case studies. Case I DABBAWALLAHS OF MUMBAI (A) Dabba was a generic‚ colloquial term used explicitly in Mumbai to describe any cylindrical box. In the context of meal delivery service‚ a dabba was an aluminum box carried by its handle like a tin of paint. Each dabba housed three to four interlocking steel containers and was held together by a collapsible metallic wire handle. Each of these containers accommodated an individual food item found in a typical midday lunch. Wallah
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Ford Motor Company: Supply Chain Strategy 2/11/02 Finding the Best Fit The Ford Motor Company finds itself in a dynamic business environment where new technologies and practices offer the potential to alter in a significant way the landscape in which it operates. Henry Ford was in his time an innovator in offering ’cars for the masses’. He introduced to the car industry methods and systems innovative in their day. Ford needs once again to forge new paths to ensure future competitive advantage
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Organisation Morgan Motor Company Business Sector Automotive Number of employees 150+ Key Issue By investing in Zeus 3rd Generation Time Management Software which links directly to their payroll software‚ Morgan Motor Company is now able to accurately track over 150 workers who work under a flexitime scheme. Employees have become more self-reliant when clocking time‚ booking holidays‚ or querying the system - saving considerable administration time. Products supplied ● Zeus 3rd Generation
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Research Project | New Zealand Natural Ice Cream | | Operations Management Operations Management Executive summary The paper concentrates on studying operation management of ‘New Zealand Natural Ice Cream’in terms of its demand forecasting and inventory management strategies. The purpose is to improve the efficiency of the operation network. For doing so‚ qualitative data are researched and analyzed to reflect the current operation of the shop. Then‚ various demand forecasting‚ based on
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| Operation Ajax | The 1953 Coup in Iran | | | In 1953 the Central Intelligence Agency working in tandem with British intelligence overthrew the democratically elected leader of Iran Dr. Mohammad Mossadegh‚ who was educated in the West and pro-America. Shortly after being elected in 1951 he nationalized the British run oil fields‚ denying Britain control of Iran’s hugely lucrative oil infrastructure. The operation included the use of techniques such as; propaganda‚ bribery‚ engineered
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Shikshak Seva Mandal [pic] Government Registered INDIAN INSTITUTE OF MANAGEMENT RESEARCH AND TECHNOLOGY Government Recognized An ISO 9001: 2008 International B-School SUB: PRODUCTION & OPERATIONS MANAGEMENT Section –A Fill in the blanks 1. Production planning functions can be broadly identified as ______‚ _______ and _______. a) Estimating ‚ routing ‚ distribution b) Estimating‚ routing‚ scheduling c) Estimating
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Isaac Samek‚ and Sam Tvedt Operations Analysis of Interview We interviewed Brian Rose who has been a store director for more than twenty years. He has been around many HyVees‚ and seen how they run‚ and what is necessary to the successful operation and management of a HyVee store. Background and History of HyVee In 1930 Charles Hyde and David Vrendenburg opened a small store in Baconsfield‚ Iowa. Their goal was to provide “good merchandise‚ appreciative service and low prices”‚ the two men
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Introduction Enhance the customer services has been widely discussed and a wealth of concepts is at hand . Customer service is an integral part of our job and should not be seen as an extension of it . “Excellent customer service is the process by which your organization delivers its services or products in a way that allows the customer to access them in the most efficient ‚ fair ‚ cost effective and humanly satisfying and pleasurable manner possible .” (Vermeulen 2003) A company’s the most important
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Birth of General Motors” William Durant and Charles Mott were two key figures in the founding of General Motors in 1908. General Motors Company‚ known as GM‚ is an American multinational automotive corporation headquarters in Detroit‚ Michigan‚ and among the world’s largest automakers by vehicle unit sales‚ employing 202‚000 people and doing business in some 157 countries. Way back in the 1900’s there was limited supply of automobiles‚ in fact there were only about 8‚000 automobiles in America according
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