Group Case 1 Group 5 2/27/13 Microsoft Dynamics Customer Solution Case Study: Nonprofit Empowers Team‚ Markets More Effectively with Association Management Solution Background of the Organization National Middle School Association is a nonprofit organization. They have 25 employees that provide professional development‚ journals‚ books‚ research‚ and information to middle school teachers in the United States. NMSA generates about $6.5 million a year in revenue through membership fees
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Our CRM solution for telecom helps carriers maximize account potential‚ increase customer satisfaction and boost revenues. This is achieved by streamlining processes and consolidating customer defragmented data spread across multiple systems‚ on a single powerful technology platform. CRMnext enables a seamless transformation from a product-centric to a customer-centric organization required to succeed in a competitive market. Background Telecoms continue to face stiff revenue targets spread across
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MASS COMMUNICATION RESEARCH SURVEY QUESTIONNAIRE I am a student of UCSI University pursuing B.A. Hons in Mass Communication. I am currently doing a survey regarding “the influence of Advertisement on teenagers buying behavior”. Please spend your precious time by filling up this questionnaire. Your feedback will be kept confidential. Your answers are valuable to my research. Thank you for your kind cooperation. (** Please tick only ONE answer for each question.) SECTION A: Background Information
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* Introduction Meaning of customer relationship management (CRM) 1. A management philosophy according to which a company’s goals can be best achieved through identification and satisfaction of the customers’ stated and unstated needs and wants. 2. A computerized system for identifying‚ targeting‚ acquiring‚ and retaining the best mix of customers. Customer relationship management helps in profiling prospects‚ understanding their needs‚ and in building relationships with them by providing the
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Questionnaire 1. Gender: a. Male b. Female 2. Age: c. 18-25 d. 26-35 e. 36-45 f. 46-55 3. Ethnic group: g. Malay h. Chinese i. India j. Others‚ please specify: ___________________ 4. Occupation: k. Student l. Self-employment m. Professional n. Others‚ please specify: ___________________ 5. Did you heard of “GSC.com.my” before? o. Yes p. No 6. Did you ever
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Cereal Questionnaire Your gender? A .Male B. Female Your age? Under 20 B.21-30 C.31-40 D.41-50 E.51-60 F.61-70 G.Over 70 3.Do you regular eat breakfast? Yes B.No 4.How often do you eat cereal as breakfast? Every day B.Three times per week C.Five times per week D Never 5.Why do you choose cereal as breakfast? Healthy B.Convenient C.Cheap D.Other 6.What do you usually take into consider when you purchasing a cereal? Weight loss
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Designing survey questions on food-related issues Question design toolkit based on a theory of behavioural change Jo d’Ardenne‚ Sally McManus‚ Julia Hall Designing survey questions on food-related issues: Question design toolkit based on a theory of behavioural change Jo d’Ardenne‚ Sally McManus‚ Julia Hall October 2011 Prepared for the Department of Health Contents Acknowledgements ............................................................................................ Executive
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Globalization Questionnaire Paper Leon Hildreth University of Phoenix MGT 448 Global Business Strategies Jeremy Smith September‚ 19 2010 Globalization is the expansion of corporations and its entities from the originating country into the international market. Corporations‚ who manufacture‚ sell or buy from two or more countries‚ are considered to be global corporations. Many corporations that only sell to or buy from other countries‚ are not very good examples of expansion globalization.
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are surveying on the opinions of college students towards the ethics of McDonald’s advertisement. Are they really advertising their fast food ethically? Your response and feedback will be much appreciated. It will take 5 minutes to complete this questionnaire. Gender: Age: _20_ {draw:rect} {draw:rect} Male Female Which faculty do you study in? {draw:rect} {draw:rect} {draw:rect} {draw:rect} Business Engineering Biomedical Law How often do you eat McDonald’s fast food every
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Questionnaire on Portable Gaming Devices Dear participants‚ We are a group of university students working on a project for consumer behaviour research about portable gaming devices in Hong Kong. All information will be kept confidential and only be used for academic purposes. Please put a “(” in the corresponding □ 1. Have you ever purchased / owned a PSP / NDS? □ Yes □ No (This is the end of the questionnaire. Thank you for your participation.) 2. Which of the following
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