shown that effective leadership‚ if influenced throughout the hierarchical chain of an organization‚ can have a great effect on customer satisfaction. As effective leadership empowers employees to achieve a high level of customer service. This empowerment increases self-efficacy within all aspects of an organization from the quality of the product to the helpfulness of the sales force. These assets; quality and good customer service‚ are what customers look for in a company and these same assets
Premium Leadership Management
World Journal of Agricultural Sciences 8 (6): 568-584‚ 2012 ISSN 1817-3047 © IDOSI Publications‚ 2012 DOI: 10.5829/idosi.wjas.2012.8.6.1688 An Insight in Statistical Techniques and Design in Agricultural and Applied Research Ajay S. Singh and Micah B. Masuku Department of Agricultural Economics and Management‚ Faculty of Agriculture‚ University of Swaziland‚ Swaziland Abstract: Advance applied science researches have experienced a dramatic change in knowledge and an exponential increase
Premium Statistics Sample size Statistical hypothesis testing
EMPLOYEE TURNOVER: BAD ATTITUDE OR POOR MANAGEMENT? NARESH KHATRI Assistant Professor Nanyang Business School Nanyang Technological University Mail Box: S3-B2-C-82 Singapore 639798 Phone: (65) 790-5679 Fax: (65) 791-3697 E-mail: ankhatri@ntu.edu.sg PAWAN BUDHWAR Lecturer Cardiff Business School Cardiff University Aberconway Building Colum Drive Cardiff‚ CF1 3EU E-mail: budhwar@cardiff.ac.uk CHONG TZE FERN Nanyang Business School Nanyang Technological University Singapore 639798 E-mail: p7515495z@ntu
Premium Human resource management Human resources Demographics
SYSTEM ON EMPLOYEE MOTIVATION” SUBMITTED TO: SIR RAZA NAQVI SUBMITTED BY: (Group#6) Shazia faiz (MM111119) Zainab Hassan (MM111027) Robeela qayyum (MM103070) DATE: 22 JUNE 2011 “IMPACT OF REWARD SYSTEM ON EMPLOYEE MOTIVATION” Shazia Faiz‚ Zainab Hassan Robeela Qayyum Abstract The purpose of the study was to investigate and analyze the impact of reward system on employee motivation and how well the current reward system was helping to generate employee motivation
Premium Motivation
Volume– V‚ Issue– 02‚ July-December‚ 2010 Employee Participation in Decision Making in RMG sector of Bangladesh: Correlation with Motivation and Performance MD. ANOWAR HOSSAIN BHUIYAN1 Abstract Participation in decision making in industry results in satisfaction of employees and an increase in productivity and profit. It empowers the employer to achieve the organizational goal. This study was conducted to assess the present situation‚ nature and types of workers participation and motivation
Premium Management Decision making Cognition
Dalit Empowerment in India: Dalits movement for empowerment started way back during second half of the nineteenth century with reformatory efforts to uplift the backward groups of Indian society‚ especially ‘Dalits’. Later on‚ it turned into seeking state intervention and generating the idea of paying special attention to Dalits/untouchables. Dalits/Untouchables have been described as “The oppressed of the oppressed and lowest of the low”‚ who have not been benefited from the opening up of modern
Premium Dalit India Hinduism
participant and empowerment 1 3. What it meant by the bureaucracy 1 3. Why mass participation and empowerment are important 2 4. Why the concept of mass participation has been elusive in the third world 3 5. How mass participation and empowerment are promoted or discouraged by the action of the bureaucracy in my area 4 & 5 6. Conclusion Student number : ASSIGNMENT 3 INTRODUCTION The influence of the bureaucracy on mass participation and empowerment‚ how mass
Premium Political corruption
Managing for sustainable employee engagement Developing a behavioural framework Acknowledgements We are most grateful for the support from the members of our research consortium and from all the participating organisations who were involved in the project. We are also grateful to Ben Willmott at the CIPD for his help in getting the project off the ground and producing the report and guide. This Research Insight was written by Rachel Lewis‚ Emma Donaldson-Feilder and Taslim Tharani
Premium Management
Appendix 2 SERVICE QUALITY QUESTIONNAIRE This is a questionnaire intended for disabled students of a Higher Education institution: University The questionnaire comprises three parts (A to C). Part A - a single question on your level of satisfaction with the overall services Part B - a set of 26 statements on your assessment of the quality of services delivered within your university‚ compared with the service level of an excellent university Part C - four questions: one on overall
Premium Quality of service Quality Evaluation
Strategic Management Conference The Relationship between Reward Management System and Employee Performance with the Mediating Role of Motivation: A Quantitative Study on Global Banks Pınar Güngör Okan University‚ Istanbul‚ 34722 Turkey Abstract The primary goal of this study is to research the relationship between the reward management system applications and employee performance of bank employees on global banks in Istanbul. It also focuses on the role of motivation as an intervening factor. According
Premium Motivation Reward system Educational psychology