The Case of the Unhealthy Hospital Anthony R. Kovner Harvard Business Review No. 91506 SEPTEMBER–OCTOBER 1991 HBR Anthony R. Kovner The Case of the Unhealthy Hospital Bruce Reid‚ Blake Memorial Hospital’s new CEO‚ rubbed his eyes and looked again at the 1992 budget worksheet. The more he played with the figures‚ the more pessimistic he became. Blake Memorial’s financial health was not good; it suffered from rising costs‚ static revenue‚ and declining quality of care. When the
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more common. As we know‚ the employee turnover of hospitality industry is quite higher than other industries. In 2004‚ Wildes warned that hospitality would face a significant work force deficit of quality managers in the near future. Not only is there a shrinking labor pool due to other industries attracting our potential managers (i.e.‚ retail‚ banking‚ and healthcare) (American Express‚ 2006)‚ but turnover continues to be a significant problem. High turnover not only causes the hotels lose their
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P 600-1000 * P 1‚100 above 3. If employed‚ how much is your monthly salary? * P 10‚000 below * P 11‚000-17‚000 * P 18‚000 above 4. Primary mode of transportation: * PUJ * FX * Bus * Taxi * MRT/LRT 5. Rate the activities you usually do on your free time* Often Seldom Watch TV _____ _____ Internet Surfing _____ _____ Shopping _____ _____ Listen to Radio _____ _____ Read
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important that appreciation for your work by your coworkers and supervisors? •Yes ( ) •No ( ) 4. Are the Facilities provided by the organization good (cafeteria‚ transport and other corporate services)? •Yes ( ) •No ( ) 5. How do you rate the infrastructure and equipment provided? A) Excellent B) Very good C) Good D) Poor E) Worst Ans: 6. Does the retention bonus have any impact on the motivation levels and performances of an associate? •Yes ( ) • No ( ) 7. Does Fun at
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EFFECT OF LABOUR TURNOVER ON ORGANISATIONAL PRODUCTIVITY 1 INTRODUCTION The practice of human resource management (HRM) is concerned with all aspects of how people are employed and managed in an organisation (Armstrong‚ 2009). The strategic business function organ of the organisation sees to the inflow and outflow of employees in the organisaiton. The HRM function of directing the organisation system to ensure that human talents are used effectively to accomplish desired goals is very crucial‚ thereby
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BEO2264 MICROECONOMIC ANALYSIS TUTORIAL QUESTIONS TOPIC 1 Question 1 (a) Discuss how microeconomic theory can help to explain the effects of lowering the minimum wage for teenage employees in the retail industry (b) How is the usefulness of a theory evaluated (c) “Observation without theory and theory without observation are equally useless in explaining the complexities of the real world”. Discuss. Question 2 (a) Distinguish between positive analysis and normative analysis.
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Questionnaire Design Which brand of shampoo do you use? - Taken from ‘Marketing Research’ by Dr. Naresh K. Malhotra • “Who” – Respondent uses personally or the brand used by the household? • “What” – If more than one brand of shampoo is used? Should the respondent mention most preferred brand or recently used brand or the brand used most often or the brand that comes to the mind first? • “When” – Does the researcher means last time‚ last week‚ last month? • “Where” – Although it implied that
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What Makes a Top 100 Hospital Ronald Regan UCLA Medical Center – What Makes a Top 100 Hospital Castellanos‚ Juan Manuel DeVry University What Makes a Top 100 Hospital? Since 1993‚ the Truven Health 100 Top Hospitals program has used both independent and objective research to guide hospital and health system performance. In this process‚ they analyze public data sources to compare hospitals to similar organizations. The 100 Top Hospitals program uses a balanced scorecard that incorporates
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JAMAICA HOSPITAL VS QUEEN HOSPITAL CENTER Jamaica Hospital vs. Queens Hospital Center Nakisa Frazier Excelsior College NUR 431/ Introduction to Health Care Delivery Systems Professor Melanie Bujanda Romero 11/25/2012 If you ever had to wait to several weeks or even months to see a doctor or specialist‚ you would know how anxious the wait can make you feel. You can easily become simply frustrated or even concerned about a possible negative
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nucleolus. D) nucleoplasm. E) nucleosome. 4. Cellular foundations Page: 4 Difficulty: 1 Ans: C The dimensions of living cells are limited‚ on the lower end by the minimum number of biomolecules necessary for function‚ and on the upper end by the rate of diffusion of solutes such as oxygen. Except for highly elongated cells‚ they usually have lengths and diameters in the range of: A) 0.1 m to 10 m. B) 0.3 m to 30 m. C) 0.3 m to 100 m. D) 1 m to 100 m. E) 1 m to 300 m. 5
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