LOW ENGLISH PROFICIENCY; CAUSES AND EFFECTS TO UNIVERSITY STUDENTS The low levels of English proficiency among university students nowadays becoming a hot issue among academic thinkers. This is because the students’ English language skills are not being developed during their higher education experience. Thus‚ reflects negatively on the quality of higher education and its graduates. The factors low English proficiency among most learners are due to two factors; internal factors such as no confident
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to use an interview guide for the participant within the campus of the University of Mindanao. The method was design and suited to facilitate the respondents of giving their answer that will be helpful on pushing down the information needed to this study to attain. The goal of their research and answer the question stated in chapter 1. The researchers used this kind of method because it was a fact-finding study with fully sufficient and accurate interpretations of the findings. The
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US/101 Introduction to University Studies Policies and Resources Quiz #2 1) If the University servers are down‚ how will you ensure your assignments are submitted on time? a. Send a copy of the assignment to your inbox or alternate email address as proof that I have attempted to post the assignment on time. In my email‚ I must state that I was unable to connect to the University of Phoenix server. I must then upload the assignment via the Assignments Link at my earliest opportunity
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Figure 1 ACSI MODEL 5 Figure 2 - Kano Model 9 Chosen Topic The broad topic covered in this literature review is the area of Customer Satisfaction. The authors job is as a Customer Care Manager for Senator Windows for the past 15 years. The area of interest is therefore centred on the elements required to achieve the required level of customer satisfaction and also the methods that can be used to effectively measure it. Scope It would be desirable to limit the scope of the research to industry
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CUSTOMER SATISFACTION 1.0 INTRODUCTION Customer satisfaction is a term that normally used in manufacturing‚ business and marketing industries. This measurement benchmark is important for recognizing the potentiality of product or services demand in meeting the customer expectation and requirement. As the economy is now gearing towards globalization‚ remain competitive in product quality‚ reliability‚ creativity‚ innovative‚ competitive price and excellent customer service is vital in order
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Customer Satisfaction Satisfaction is a person’s feeling of pleasure or disappointment resulting from comparing a product’s perceived performance in relation to his/her expectations. Short of expectation = Unsatisfied customer Matches expectation = Highly satisfied customer A short of expectation means an unsatisfied customer while a matched expectation means a highly satisfied customer. Customer satisfaction is the relationship of perceived performance to expectation. It is a form of expectation
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Research Title: Relationship between customer satisfaction and high level of service quality: Case study of Tesco store. ABSTRACT Customer satisfaction is the prerequisite for making relationships. Like any other service industry the retail industry is facing a rapidly changing market. Many researchers found numerous strong evidences which show most of the departmental stores fail to deliver customers’ desired service. High level of service quality resulting in satisfied customers is the key to
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satisfied with their jobs‚ how might this satisfaction relate to their job performance‚ citizenship behavior‚ and turnover? Answer * Job satisfaction of the employees is an important factor because most of the time it determines the commitment and respect of the employees towards their employer and organization. The attitudes and the behaviors of the workers would vary based on the level of job satisfaction. For example: one with a higher level of satisfaction would be more dedicated towards his or
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the efforts. They implemented the BlueBin system. * Kristiina Hyrka¨s and Denise Dende. (2009). Journal of Nursing Management. Perspectives on nursing job satisfaction‚ the work environment and burnout‚ Apr2009‚ Vol. 17 Issue 3‚ p267-268. 2p. A Series of articles compiled into one. This article presents several examples of Job satisfaction and the burnout syndrome. * John R. Schermerhorn (2012). Organizational Behavior 12th Edition‚ Ch.5‚ p103-107 and Ch. 6‚ p122-124 2. The Organization
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Class: E1.2 (DIS) Paragraph Type: Disadvantages Date: 10/11/2011 Studying Two Universities At The Same Time Since study only one university is not attractive anymore‚ because it is too simple and provides less benefit too. So these day‚ almost all undergraduate students or just graduated from high school are ambitious by choose to attend two universities at the same time‚ because they think they could hold two bachelor degrees at the same time
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