their set targets. The culture that was adopted by BT Retail was total quality management (TQM) throughout the organisation. This meant that all top management displayed and practised TQM. The author takes us through what is TQM and what are the principles that BT Retail instilled in order to gain customer satisfaction. The following principles were discussed: * Customer Focus * Continuous Improvement * Employee involvement and Empowerment * Systems Thinking. These four pillars made
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article is coming from the international journal of business and management and the book title is “job involvement as predictor of employee commitment. The main focus of the article is to reveal or find out the correlation between job involvement and employee commitments in the work place or organizations. All through the articles‚ we have found the positive correlation between job involvement and commitment. The commitment here is talking about effective commitment‚ continuance commitment and
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QUESTIONNAIRE ON EFFECTIVENESS OF TRAINING PROGRAMME AT MIDDLE LEVEL MANAGEMENT AT POLYMER UNIT‚ GSFC Researcher: Ms. Payal Purohit Research Guide: Mr. Smit Pandya Respected Madam/Sir‚ This is to inform you that the data collected from the questionnaire would be kept confidential and would be used purely for academic purpose only. All the questions are to be attempted mandatorily. SECTION I - PERSONAL INFORMATION: 1) NAME (OPTIONAL): 2) AGE:
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What is questionnaire? Discuss the main points that you will take into account while drafting a questionnaire A questionnaire is a research instrument consisting of a series of questions and other prompts for the purpose of gathering information from respondents A questionnaire is simply a ‘tool’ for collecting and recording information about a particular issue of interest. It is mainly made up of a list of questions‚ but should also include clear instructions and space for answers or administrative
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IMPROVED REWARDS AT WORK 1 Running head: New and Improved Rewards at Work New and Improved Rewards at Works HRM 533 Total Rewards Dr. Mary Ann Wangemann Strayer University
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Sandwich Questionnaire 1) What type of bread do prefer> White Whole meal Wrap Bagel 2) What type of filling would you like? Chicken Beef Fish Lamb 3) What sauce do you prefer? Red Brown Salsa 4) Would you like mayo on your sandwich? Yes No 5) How much salad would like? Little Average Lots 6) Would you want your sandwich to be low in calories Yes No Don’t Mind 7) What is your age? 10-20 21-30 31-40 41-50 51-60 8) How often do you buy sandwiches in a week Once Twice Three time More 9) How much are
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Interviews and questionnaires You are probably all familiar with the interview technique as it is commonly used in society‚ e.g. job interviews‚ progress reviews‚ celebrity magazine interviews etc. You may also be familiar with questionnaires and surveys – perhaps you have been stopped in the street and asked for your views on different brands‚ for example‚ or how you intend to vote in the next election. Interviews and questionnaires in psychology are similar to these everyday occurrences in some
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Underlying Their Gang Involvement: A Comparative Study in Three Chinese Metropolitan Cities* Ngan-pun Ngai‚ Ph.D.‚ Chau-kiu Cheung‚ Ph.D. ABSTRACT Marginal youth tend to form stronger subcultural values when they engage more frequently in gang activity‚ which also make a difference in their delinquent involvement. The subculture would in turn bolster their subsequent gang participation. Different subcultural values appear to arise differently from gang involvement in Hong Kong‚ Guangzhou
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November 03‚ 2013 The Vark Questionnaire: How Do I Learn Best The Vark Questionnaire consists of specific questions that asses an individual’s learning style. VARK stands for visual‚ aural‚ read-write and kinesthetic learning preferences (http://business.vark-learn.com). The questionnaire has 16 questions asking the test taker to choose the answer which best explains their preference. Upon completion of questionnaire‚ a profile is sent in return describing specific learning preferences
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the School Year 2010 – 2011.” In this connection‚ please feel free in answering the questionnaire – checklist. Please never leave any item unanswered. In accordance with the ethics of research‚ your answers will be treated with utmost confidentiality. Thank you very much for your cooperation. Very truly yours‚ Jhon Paulo V. Oflaria Researcher QUESTIONNAIRE – CHECKLIST FOR TEACHERS Name: ____________________________________________________________
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