Customer Retention: With Special Reference to Telecommunication Industry in Sri Lanka K. A. Silva Lanka Com Services (Pvt) Limited‚ Colombo‚ Sri Lanka S. T. W. S. Yapa Department of Decision sciences‚ University of Sri Jayewardenepura‚ Nugegoda‚ Sri Lanka samanyapa@sjp.ac.lk ABSTRACT The landscape of the telecommunication industry in Sri Lanka has been changed drastically since the deregulation of telecommunication sector in early 1990s. Number of service providers has been increased
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Employee Engagement: What Do We Really Know? What Do We Need to Know to Take Action? A Collection of White Papers • • • • • • Employee Engagement: I WANT IT‚ what is it? Employee Engagement and Fairness in the Workplace Old Wine in New Bottles? Engagement and the Bottom Line Employee Engagement and Change Management Communicating for Engagement “Seeing Clearly”: Employee Engagement and Line of Sight This research was conducted in preparation for the CAHRS Spring Sponsor Meeting May 22 -
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A SUMMER TRAINING PROJECT REPORT ON “ A Study Of Employee Retention Techniques At Indian Railway” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2011-13 UNDER THE GUIDANCE: SUBMITTED BY: Ms. Hema Kataria NRANAJAN KUMAR SINGH FACULTY (Management)‚ CPJCHS ENROLLMENT No. 12921501710
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Q.1) As we mentioned in introduction we want to find out the acceptance of our new herbal shampoo product. I would like to know weather you have used our herbal shampoo product (Ayur herbal shampoo with shikakai & triphala) Yes No ( If Answer to Q1. is yes then proceed to Q2. else thank respondent & terminate interview ) Q.2) Have you used any herbal shampoo product before?
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Name : ____________________________________________ Gender : _____________ Age group : 16-20 yrs 21- 30 yrs What do you normally prefer to eat as a sweet item ___________________________ Do you like chocolates? Very much Okay Not much Not at all How many times you buy chocolates? Once every day 2- 3 times a week Once a week On special occasions only Others‚ please specify What do chocolates signify to you? ________________________________________
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Samsung Mobile Phone Survey In order for us to serve our customers better‚ we would like to find out what you think of us. Please take a few minutes to answer the following questions. Your honest opinions‚ comments and suggestions are extremely important to us. Thank you‚ Samsung India Ltd. # Personal Information 1. Name: _______________ 2. Gender: o Male o Female 3. Age Group: o 10-25 yrs o 25-50 yrs o 50 yrs and above 4. Income
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Employee Benefits at HealthCo – Unit #6 Case Study Employee Benefits at HealthCo HealthCo is a nonprofit health care provider operating with 36 clinics in an open system within a functional organization. The clinics include rehabilitation units‚ therapy facilities‚ hospice and geriatric units‚ and other highly specialized centers. HealthCo operates with approximately 6‚700 employees in the eastern United States. In line with the industry‚ HealthCo employs a larger number of women than men
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OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER‚ PRODUCTIVITY‚ AND CORPORATE FINANCIAL PERFORMANCE MARK A. HUSELID Rutgers University This study comprehensively evaluated the links between systems of High Performance Work Practices and firm performance. Results based on a national sample of nearly one thousand firms indicate that these practices have an economically and statistically significant impact on both intermediate employee outcomes (turnover and productivity) and short- and long-term
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We are from University of Dhaka. As a part of our BBA program we are conducting this survey to understand the Bangladesh Paint Industry. All information will be used in academic purpose only Customer/Consumer Survey 1) Can you remember any brand of paint? a) Asian paints b) Al Karim c) Aqua paints d) Berger paints e) Elite paints f) RAK paints g) Roxy paints h) Romana paints i) Ujala paints 2) Why you choose this brand? a) Brand name b) Quality c) Other facility
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Company : ChocOat Company Product name: ChocOat Product: Choco Oatmeal Cookies Objectives To know if our Product is Feasible Name (Optional) : ____________________ Gender: ______ Age: _____ Direction: Encircle you answer 1. Are you familiar with oatmeal cookies? a. Yes b. No 2. Do you eat cookies? a. Yes b. No 3. How often do you eat cookies (Any kind)? a. daily b. once a week c. once a month 4. Have you tried eating oatmeal
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