MBA RESEARCH PROJECT UNITED BANK LIMITED SARAH NADEEM MBA - 2012 LAHORE SCHOOL OF ECONOMICS BURKI CAMPUS‚ LAHORE. MBA BUSINESS RESEARCH PROJECT UNITED BANK LIMITED THE IMPACT OF ANNUAL MEMBERSHIP FEE AND CHIP MAINTENANCE FEE ON UBL’S CREDIT CARD PRODUCT By SARAH NADEEM ____________________ ______________________ SUPERVISOR EXAMINER Prof. F. A. Fareedy ____________ SEC. C‚ TA: Ms. Huda Anees LAHORE SCHOOL OF ECONOMICS‚ 2012. Table
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The Reserve Bank of India (RBI) is India’s central banking institution‚ which controls the monetary policy of the Indian rupee. It was established on 1 April 1935 during the British Raj in accordance with the provisions of the Reserve Bank of India Act‚ 1934 Main functions Bank of Issue Under Section 22 of the Reserve Bank of India Act‚ the Bank has the sole right to issue bank notes of all denominations. The distribution of one rupee notes and coins and small coins all over the country
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Case Study National Bank of Borneo Part 1 Overview 1. Time Context The case of National Bank of Borneo happened on November 20‚ 1986‚ the date when the sultanate of Brunei announced the closing of the said bank. 2. Viewpoint The viewpoint to be used in solving the case is that of Mr. Abdul Rahman’s‚ the newly appointed controller of NBB. 3. Major Policy Statement National Bank of Borneo is a bank which is the larger of the two local banks in Borneo. It has advances of $ 1.128 billion
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Business Problem-Solving Case: Citizens National Bank Searches for a System Solution Case Study Questions 1. What was the initial problem that Mark Singleton was trying to solve at Citizens National? How well did he apply the four steps of problem solving? A major part of Citizen National’s strategy for continuing growth was to implement customer relationship management (CRM) software. The CRM strategy targeted the bank’s two main contact points with customers: the bank’s call center and its
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A Case Study on Capital City Bank Management 12 – G Aseñas‚ Earl Adrian C. Buenavista‚ Gil J. Dineros‚ Georgette Mae P. Lu‚ Christine Y. Refamonte‚ Ma. Nathalie D. Tubat‚ Divina Mari A. February 5‚ 2014 I. CENTRAL PROBLEM What should the management of Capital City Bank do to avoid similar problems in the future? II. Alternative Courses of Action (ACA) A. ACA #1 - Assign someone to constantly check on all accounts of the bank to assure that there are no odd cases.
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Reserve Bank of India Main Functions Reserve Bank of India regional office‚ Delhi entrance with the Yakshini sculpture depicting "Prosperity through agriculture"[25]. The RBI Regional Office in Delhi. The RBI Regional Office in Kolkata. Monetary Authority The Reserve Bank of India is the main monetary authority of the country and beside that the central bank acts as the bank of the national and state governments. It formulates‚ implements and monitors the monetary policy
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trader at Barings Bank‚ made a bet that the Nikkei 225 would not drop below 19‚000. During the morning of January 17‚ 1995‚ the city of Kobe‚ Japan was hit with a major earthquake. As a result‚ the Nikkei 225 plunged 7% in a week. Unbeknownst to senior management‚ Lesson had no hedge to protect the bank against an unexpected event such as this. The losses resulting from these transactions resulted in the loss of almost a billion dollars and wiped out the capital of Barings Bank. This event occurred
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required by the ANZ bank as the bank is finding decline in its sales revenue since last year. Management feels that the customer dissatisfaction is the major reason behind sales declines. The management intends to know the exact reasons behind the customer dissatisfaction through the allocation of the private research team as an outsourcing. This market research is a wide concept which requires conducting an analysis of various concepts for coming up with the conclusion to the ANZ bank. These conclusions
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this report. And I would like to thanks to the authority of National Credit and Commerce Bank Limited for their cooperation during doing this report. Executive Summary With a commitment of providing cordial service to customers‚ NCC Bank Limited has diversified its service coverage during last few years by opening new branches at different strategically important locations across the country. NCC bank offering various service products in both investment & deposit. Customer satisfaction
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administration course being taken up at Department of Management Studies‚ Lovely Professional University‚ Phagwara. I was provided opportunity to undergo training at the Jammu and Kashmir bank at its zonal office JAMMU‚ my field of interest was to study the: “CUSTOMER SATISFACTION TOWARDS JAMMU AND KASHMIR BANK IN JAMMU” This project has been of great help in providing me an insight into the real life working of an organization. It gave me a chance to apply‚ all I had learned to practical situations
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