Case Study on Xpresso Lube Content Page Page I - Xpresso Lube’s Service Package 3 II - Distinctive Characteristics of a Service Operation‚ illustrated by the Case Study 5 III - Xpresso Lube’s Characteristics 7 IV - Xpresso Lube’s Location 8 V - Suggestions of additional services for Xpresso Lube 9 I - Xpresso Lube’s Service Package Supporting Facility In Xpresso Lube‚ Charlie provided lifts in the workshop so that customers can have a view of
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Sea Tow Franchise – Experience The Water In A Safe Way Sea Tow was started by Capt. Joseph Frohnhoefer in 1983 in order to provide emergency services to the victims of accidents in the sea. His vision then was to bring a positive change in the services delivered by the boats. The concept of advanced boat services was widely accepted and the business grew worldwide with the advent of its franchise policies. Today‚ Sea Tow Franchise is established all over the world in the United States‚ Europe‚ Australia
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I Seat # 7049 Operations Management CASE STUDY (MINIT-LUBE INC.) Q. 1 What constitutes the mission of Minit-Lube? Ans: The mission statement for Minit-Lube can be derived as followed: Our Mission: To provide fast‚ reliable and superior services in a customer friendly environment while ensuring lowest possible fares. Q. 2 How does the Minit-Lube operation strategy provide competitive advantage? Ans: Minit-Lube operations strategy provides the organization advantage over
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A REVIEW OF FRANCHISE THEORY INTRODUCTION In service based industries one of the fastest growing forms of market structure is that of franchise agreements. Certain aspects of franchise contracts tend to be idiosyncratic in nature thereby attracting a great deal of interest by academics and business analysts in recent years. Various explanations have been proposed for the widespread use of franchise contracts in certain industries. While a great deal of the franchise contract has been explained
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country and has maintained that leading position since 1982. The largest listed food company in Pakistan is Nestle‚ which had revenues of more than Rs65 billion in 2011. Pepsi’s retail sales are assumed to be higher than that number. Despite‚ the franchise model‚ the company has invested heavily into Pakistan. Khan claims that Pepsico has spent up to $1 billion in Pakistan. Pepsi’s investment in Pakistan appears to be justified: Khan says that the country forms the sixth largest market for the company
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What Is a Franchise? Franchising is a form of business in which the owner‚ or franchiser‚ gives license to distribute products‚ services or methods of business to affiliated dealers‚ franchisees. In many cases franchisees are given exclusive access to a particular geographical area. The franchiser usually mandates uniform symbols‚ trademarks and standardized services. Thirty years ago franchising was a revolutionary new technology - a new and better way - a new and better way to retail goods
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MINIT-LUBE‚ INC 1. What constitutes the mission of Minit-Lube? The mission statement for Minit-Lube can be derived as followed: To provide the satisfaction guaranteed best quality service at the best rates without wasting time. 2. Define Minit-Lube’s operational strategy to reach a sustainable competitive advantage. Minit-Lube operations strategy provides the organization advantage over its competitors in the following ways: - Services Design:
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For just six years‚ this firm has grown into multi-award winning international mobile car wash franchise system. In order to expand their global market‚ Ecowash Mobile provided franchise business strategy to build a team of entrepreneurs among Australia and several foreign markets. There are over 50 mobile units servicing in Australia and leading firm self as the no.1 mobile waterless car washing franchise in this country. Furthermore‚ since ecowash mobile is expanding internationally‚ the organization
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Minit-Lube case Summary The following are some observations‚ conclusions and recommendations we made. - Company’s value proposition is Operational excellence - All ten operations decisions has to support chose value proposition and provide competitive advantage - Minit-lube provides fast and quality customer service at low cost by utilizing resources in an efficient way Analysis Mission of Minit-Lube is to provide fast and superior quality customer service with no additional cost to customer
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operates and grants franchises to operate quick-service hamburger restaurants using certain trademarks‚ service marks and trade names‚ and a recognized design‚ equipment system‚ color scheme and styles of buildings and facilities‚ signs‚ certain standards‚ specifications and procedures of operation‚ quality and consistency standards for products and services offered‚ and procedures for inventory control and management. Franchise Offer: BKC currently has three different forms of franchise agreement‚ corresponding
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