of E.T.. However ‚ the opportunity of advanced knowledge in this field is very limited in Thailand. The best optionfor me is to seek further education oversea. I‚ therefore ‚ applied to youruniversity in Master of Science in ET Engineering of Technology. Thereason and study plan ‚I want to learn in your university. Because in the present ‚world competition has changed ‚ and Thai Manufacturers have to recognize the changing market. It is no longer about one manufacture competing with other
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Measuring Perceived Service Quality Using s e rv q ua l: A Case Study of the Croatian Hotel Industry ´ s u z ana m ar k ovi c Faculty of Tourism and Hospitality Management Opatija‚ Croatia s an j a r as p o r Polytechnic of Rijeka‚ Croatia The purpose of the study is to examine customers’ perceptions of service quality in the Croatian hotel industry. The aim is to assess the perceived service quality of hotel attributes and to determine the factor structure of service quality perception. A modified
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Information technology (IT) is the application of computers and telecommunications equipment to store‚ retrieve‚ transmit and manipulate data‚[1] often in the context of a business or other enterprise.[2] The term is commonly used as a synonym for computers and computer networks‚ but it also encompasses other information distribution technologies such as television and telephones. Several industries are associated with information technology‚ including computer hardware‚ software‚ electronics‚ semiconductors
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QUALITY OF HOSPITALITY SERVICE A CHALLENGE Delivering quality service will be one of the major challenges facing hospitality managers in the opening years of the next millennium. It will be an essential condition for success in the emerging‚ keenly competitive‚ global hospitality markets. While the future importance of delivering quality hospitality service is easy to discern and to agree on‚ doing so presents some difficult and intriguing management issues. Since the delivery of hospitality
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discussion of different types of information systems. Which types of ISs can gain strategic advantage and which cannot? Why? Maximizing sales and lowering costs are two strategies in information systems that help gain strategic advantage because it helps to maximize its strength and results in a competitive advantage. 3. What should an information system achieve for an organization in order to be considered a strategic information system? An information system that takes a certain amount
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payment details immediately go into accounts‚ premium durations and period of payment are all related to customer service‚ all at one go. Any change in the account is immediately reflected in all departments. Therefore in the event of claims the data is ready and available for processing and payment is faster and service more effective. The introduction of insurance technologies has not only cut the entire processing time by half but has also made the system more eco-friendly. With all data online
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his/her package via the UPS Web site. However‚ technology also enables data to seamlessly flow throughout UPS and helps streamline the workflow at UPS. Thus‚ the technology described in the scenario enables UPS to be more competitive‚ efficient‚ and profitable. The result is an information system solution to the business challenge of providing a high level service with low prices in the face of mounting competition. 1. What would happen if these technologies were not available? Arguably‚ UPS might
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Media students/10/c 3/2/06 8:34 am Page 350 UDY: RESEARCHING MOBILE PHONE TECHNOLOGIES 1 2 3 4 5 6 7 • Getting started • Using Wikipedia • Company websites • Keeping your eyes and ears open A common media debate concerns the impact of new media technologies. In this case study we will consider ways of accessing and using research material for such a debate. Depending on your course‚ you may be asked to give a short written answer to a relatively
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The term Information Technology (IT) was coined by Jim Domsic of Michigan in November 1981. Domsic created the term to modernize the outdated phrase "data processing". Information Technology is a general term that describes any technology that helps to produce‚ manipulate‚ store‚ communicate and/or disseminate information. Presumably‚ when speaking of Information Technology as a whole‚ it is noted that the use of computers and information are associated. “Information Technology” as defined by the
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Running head: INFORMATION TECHNOLOGY ACTS Information Technology Acts Tawyna Rowan BIS/220 March 7‚ 2012 John Fritz Information Technology Acts Some people still enjoy writing checks however checks are a thing of the past. Some people still conduct all of their banking needs inside of a banking center however most banking transactions can be conducted online from the comfort of your living room couch. The advances in information technology have caused regulations
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