LEARNING AND DEVELOPMENT Social Service Learning and Development division provides a range of learning and development opportunities which includes developing your competency and pursuing your interest by being a part of interest groups where you are able to learn from the peers and establish more bonds through such industry networks. Additionally‚ this division provides a series of talks and seminars conducted by both local and international in varied areas related to the sector. Recently‚ the learning
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1. Customer Service Encounter 1.1 Service Encounter I went to an OPPO outlet to get several phone covers of different phone models. When I entered the store‚ I was approached immediately by a staff with a smile. She inquired if I needed help with anything. I told her the models of the phone covers I need while maintaining eye contact with me. She then took the covers and passed it to me promptly. I went home after the purchase and realised I got the wrong phone case of one phone model. I went back
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non-admissibility of the hearsay evidence is guarded by the basic rule that ‘hearsay is no evidence.’ As the authenticity of this sort of evidence is questionable‚ these are not admissible.7 However‚ there are some exceptions to this rule.8 This paper in particular‚ examines the inadmissibility and exceptions of hearsay evidences in the criminal proceedings and analyses
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To: All Human Service Workers From: Date: Subject: Tarasoff vs. Regents of the University of California The ruling in the case of Tarasoff vs. Regents of the University of California‚ states we must alert those who may come into contact with danger. We have a duty to protect others and must follow the ethical codes if possible. Our ethical decision making must protect the client as well as others who may be in potential danger. Ethical Decision Making Human service professionals must
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Character Analysis – Ross * What does your character want in the scene? In act 4 scene 2 of Macbeth‚ Ross’ goal is to calm Lady Macbeth down after telling her about the departure of Macduff‚ her husband. This can be seen from things that he does in the scene. The scene begins with Ross speaking to Lady Macduff while she is stressing out about Macduff’s departure to England. Lady Macduff feels betrayed and furious because she thinks that Macduff abandoned her and their children. Ross tries to calm
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is the marketing impact of a well-designed service guarantee? A well-designed service guarantee can bring a positive marketing impact. Obviously‚ it can increase current customer’s satisfaction and build a long-term relationship with them. It also can attract new potential customers with a good name in the special field or industry. Evaluate the design of Accellion’s guarantee shown in Exhibit 1. How effective will it be in communicating service excellence to potential and current customers
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about covering letters and also CVs. Numeracy could be added when the session involves group work‚ and ICT will involve the creation of either a CV or covering letter. 3.1 Explain how to engage and motivate learners in an inclusive learning environment As a teacher you need to be aware of what motivates each learner this will help you plan your lessons in addition with understanding the best way for your learners to learn from your sessions that you may deliver. As a teacher you can create an inclusive
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*Ryan’s/3rd/ POV* Ryan Ross‚ the kid not a lot of people liked. Ryan was used to the rude remarks they made. They were words he has heard many times before. Faggot was the most common word he would hear them call him. That wasn’t the problem. Those words meant nothing to him. The problem was that he had the biggest crush on one that bullies him the most‚ Brendon Urie. He hatted himself for that‚ but he also couldn’t help it. Something about him was just... perfect‚ and Ryan just couldn’t put his
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I was pleased to learn you were recruiting for the Bilingual Client Services Counselor position. Joining the Doorways family just a few months ago has been very fulfilling and has sparked my drive and interest to want to broaden the meaningful work I have been doing at Revive. I am dedicated and enjoy the rewarding work I am able to do in my current position as the Bilingual Victim Advocate and believe I can help continue to further help HomeStart families. Although I am relatively “new” to Doorways
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think of Elisabeth Griscom Ross‚ also known as Betsy Ross‚ they think of the woman who came up with the design for and then sewed the first American flag. Many Americans believe that she sewed the first American flag under the direction of President George Washington‚ but historians are now saying this is likely untrue and was made up by her grandson over one hundred years after the first flag was sewn. Since this story is likely untrue should Americans still revere Betsy Ross as a significant hero
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