minutes of my time rather than have to endure the latter of being unsafe during air travel‚ especially with my family. Terror threats are always prevalent when leaving the comfort of one ’s own home. Relying on the enforcement of strict security measures to ensure the safety of passengers during air travel as threats of terror attacks are always present. Ever since the terrorist attacks against the United States on September 11‚ 2001‚ airport security across America and much of the world
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Model of Service Quality 2 2-2 Variations of the Gaps Model Five Service Quality Gaps Variations of the Gaps Model Six Service Quality Gaps Variations of the Gaps Model 13 Service Quality Gaps (Gaps Model gone wild) Chapter Conceptual Framework of the Book: The Gaps Model of Service Quality The Customer Gap (Sometimes referred to as Gap 5) 2 The Provider Gaps: Gap 1 – The Listening Gap not knowing what customers expect Gap 2 – The Service Design and
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SAFETY & HEALTH IN CHEMICAL INDUSTRY In the present global industrial scenario‚ for any industry to be successful‚ it is essential to inculcate safety culture‚ consciousness in health and environment aspects in each personnel of an organisation. IFFCO-AONLA has identified this as a major thrust area since beginning and is continuously putting efforts for improvement in the Safety‚ Health and Environment Management. N.C. Nigam‚ A.K. Maheshwari‚ N.P. Rao Indian Farmers Fertiliser Co
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Characteristic of services Intangibility Unlike products services cannot be counted‚ measured‚ or felt. It is difficult to explain to the customer what a specific feature in the service will give to the customer. As services are intangible‚ the perceptions of customers regarding the service may differ at any given amount in time. Each customer will have a different perception and experience about the same service. But in a hotel the quality of service is not only dependent on the courteousness
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A SUMMER TRAINING REPORT ON EMPLOYEE JOB SATISFICATION AT DAINIK BHASKAR AND DAINIK JAGRAN SUBMITTED TO PUNJAB TECHNICAL UNVERSITY JALANDHAR In partial fulfillment of requirement for the award of degree Of MASTER OF BUSINESS ADMINSTRATION (MBA) Supervised by Submitted by Ms GAGANDEEP KAUR BAVNEET SANDHU ASSISTANT PROFESSOR MBA 4RD SEM 1273393 GLOBAL INSTITUE OF MANAGEMENT AND EMERGING TECHNOLOGIES AMRITSAR SESSION
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[pic] MAY 1‚ 2006 SPECIAL REPORT How does BMW motivate its employees? BMW’s Dream Factory Sharing the wealth‚ listening to even the lowest-ranking workers‚ and rewarding risk have paid off big time. The car looks like the victim of some mad scientist’s experiment gone awry. Inside a research lab in Munich‚ a BMW 5 Series sedan is splayed open‚ with electronic gadgets and wires spewing in all directions. The project: an onboard computer that will recognize you‚ then seek out information you want
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Sion Malde- 12X-Ec1 Mr Mahajan To what extent is economic growth a useful measure of economic performance Economic growth is an increase in the capacity of an economy to produce goods and services‚ compared from one period of time to another. It can be measured by gross domestic product (GDP) and this can give us a measure of economic performance. Actual economic growth is an increase in GDP. There are various distinctions used in the context of economic growth such as
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Business Sustainability Alternate measure for Economic Performance Jayant Kumar Preface An indicator is something that helps one to understand inclusive position‚ the path and how far one is from the point they want to be. A good indicator gives the alert about the problem before it gets too bad and helps to recognize things to do in-order to fix it. Indicators of sustainable community point to areas where the links between the economy‚ environment and society are weak. It allows one to
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among humans. Everybody has different beliefs and ideas about it. Some people are more romantic‚ while others are a bit cynical. “The Passionate Shepherd to his Love” by Christopher Marlowe‚ “The Nymph’s Reply to the Shepherd” by Sir Walter Raleigh and “Raleigh Was Right” by William Carlos Williams are all poems that show different viewpoints on life‚ love and nature. Williams developed and transformed the central idea of these three poems by connecting the shepherd’s and the nymph’s contradicting
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« OECD Strategic Response to the Financial and Economic Crisis CONTRIBUTIONS TO THE GLOBAL EFFORT OECD Strategic Response to the Financial and Economic Crisis CONTRIBUTIONS TO THE GLOBAL EFFORT ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT The OECD is a unique forum where the governments of 30 democracies work together to address the economic‚ social and environmental challenges of globalisation. The OECD is also at the forefront of efforts to understand and to help governments
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