1. Introduction The notion of the triple bottom line has become fashionable to be applied to management‚ consultation and investment over the last few years. The trend towards greater transparency and accountability in public reporting is reflected in revealing a more comprehensive performance which includes not only financial factor but also social and environmental ones. Despite the trend‚ there are still some people in mainstream sectors are to make profit regardless of environmental and social
Premium Sustainability Sustainable development
------------------------------------------------- Consultancy Services Indian CST: Consultancy Services (Indian CST) aims to bridge the divide between formal Governmental institutions and the citizens across the world by bolstering National/State organs of governance and other public and citizen centric entities with technology‚ public policy‚ change management consultancy and knowledge sharing. Indian CST provides its consultancy expertise to Central Governments‚ State Governments‚ Central
Premium Management consulting Business process outsourcing Management
important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and how that effects future choices and decisions that they might make. Companies that are customer focused often like to ensure that the following things are achieved and addressed to make sure the customer experience is positive
Premium Customer Customer service Sales
the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
Premium Customer service Discrimination Employment
client developmental status CHCLD415A Element of Competencies 1.Apply knowledge of human development 2.Check client’s developmental status 3.Identify developmental issues 4.Check for and respond appropriately to specific issues AQF Level 4/5 Assessment Tools 1. Research and analyse developmental stage Evidence required Evidence should demonstrate competence in; 1. Apply knowledge of human development 2. Check client’s developmental status 3. Identify developmental issues 4. Check for and
Premium Human Developmental psychology Morality
Poverty Line is an economic benchmark and poverty threshold used by the government of India to indicate economic disadvantage and to identify individuals and households in need of government assistance and aid. It is determined using various parameters which vary from state to state and within states. The present criteria are based on a survey conducted in 2002. Going into a survey due for a decade‚ India’s central government is undecided on criteria to identify families below poverty line. Internationally
Premium Poverty Poverty in the United States Poverty threshold
Carnival Cruise Lines case Questions 1. What global forces have contributed to the growth of the cruise industry? Two major factors that have contributed to the growth of the cruise industry are the change in the competitive environment brought about by the advent of transoceanic airline service and increasing discretionary incomes. As demand for liner travel declined in response to the development of less expensive and much faster air service‚ shipping lines were forced to respond to
Premium Cruise line Holland America Line Carnival Cruise Lines
Finance for development - principles Paper 8314 The structure of property finance | Project Finance | Corporate Finance | | Equity | Debt | Equity | Debt | Development finance | Forward funding Joint venture Partnership Lease and leaseback | Bank project finance Forward sale bridging finance Mezzanine finance | Developer’s funds Share issue | Multi-option funding Convertible loans Commercial paper Deep discount bond (DDB) | Investment finance | Forward sale Forward funding
Premium Debt Discounted cash flow Cash flow
Citizenship Assignment 4 How do The public services ensure they have a diverse workforce? The public services ensure they have a diverse workforce in many ways‚ The main way they maintain a diverse workforce is by offering a place in the work place to all people no matter what your skin colour or you cultural background‚ another is they will accept anyone no matter what their religion. The public services also put out schemes‚ like they will put out polls about having a diverse workforce‚ they
Premium Discrimination Public services Affirmative action
Service Operations Management for Aviation 1. Introduction Today’s focused surroundings in the air transport industry has never been harder or additionally unforgiving. More players are one key stumble far from focused elimination. Approaches that worked in the past essentially don’t cut it in today’s hyper-focused commercial center. As per a later study on high execution in the carrier business‚ there are key goals carriers need to deliver to go through today’s progressively dubious times:
Premium Airline British Airways Richard Branson