Section FOOD & BEVERAGE SERVICE 1 For Hospitality Training Program- Dolphin Hotels Limited S t u d y G u i d e a n d ke y notes FOOD & BEVERAGE SERVICE Study Guide and Key notes Developed by ©2005 Training and development department Dolphin Hotels Limited‚ Ramoji Film City F O O D & B E V E R A G E S E R V I C E The Hotel Industry – Introduction Definition and Origin of the Hotel Industry H otel is defined as “A place where a bonifide traveller can receive
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1. What is the Guest – Innkeeper Relationship? An innkeeper owes certain duties to those who use the hote’s facilities - Right to be Received. If propery is stolen‚ te extent of the hotel’s liability will be directly impacted by whether or not the property owner is a guest. A hotel owes a duty to guests but not to others who refeain from insulting or humiliating them - Right to be entertained The outcome of many lawsuits turns on whether or not the plaintiff is a guest. 2. Who is
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------------------------------------------------- Subject: Food and Beverage Operations II Serial No.72365J Test No.1 Edition: 2 Question 1 This means that liquor outlets can refuse entry and alcohol to any member of the pubmic without giving a reason. Question 2 * People orientated – beverage managers must be comfortable leading their employees and working with the public. a manager is expected to walk the floor and talk to patrons. * Honesty – in some cases beverage manager’s work for the owner of the establishment
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Food and Beverage Service Training Manual Preface This training manual is meant to be a guide to all hotel personnel in food and beverage service who are involved in the day-to-day training of staff either part-time. Furthermore‚ it ensures a uniform system of training inputs. It also acts as a self-study guide to any individual who wishes to develop himself/ herself in the vocation of a waiter or restaurant supervisor. The book was developed after understanding the problems that personnel
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Assessment criteria 1.4 justify the suitability of systems for particular food and beverage outlets. System of suitability of particular food items:- Batch cooking is used in hotels‚ restaurants‚ banquets‚ conference and meetings‚ events‚ night clubs‚ bars and cafes. The restaurants serve the food in table service and the menu is an a la carte. Call order is used in cafes‚ pubs‚ bars and night clubs. The foods are served as table service‚ counter service and plate service; it is an a la
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Food and Beverage 1. Description of organizational procedures for use of legal measurement of drinks and the importance of doing so. I was employed as a waiter at Co.Fi restaurant in Brooklyn. According to their policies and procedures I was not allow to serve alcohol to any person under the age of 23. I was required to ask customers for identification. Although the South African Liquor Act states that any person over the age of 18 may be served with alcohol‚ Co.Fi did not allow that. I
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support activities generate revenue adequate to pay for themselves. Consequently‚ he wants the parking lots‚ game programs‚ and food service to all be handled as profit centers. At a recent meeting discussing the new stadium‚ Starr told the stadium manager‚ Hank Maddux‚ to develop a break-even chart and related data for each of the centers. He instructed Maddux to have the food service area break-even report ready for the next meeting. After discussion with other facility managers and his subordinates
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LABORATORY MANUAL Food and Beverage Control System Laboratory Activity No. ___ MAKING A SALES FORECAST Objectives: * To be able to know the future sales of the restaurant * | Materials to be used: Paper Pen Calculator Procedures: 1. Read and analyze the stated assumptions. 2. Supply the data needed for the percentage increase for the forecast 2013. 3. To get the forecasted actual covers‚ multiply the total covers for each month of 2012 to the assumed percentage
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Food and beverage control systems Food and beverage control systems can help you introduce the same financial rigour to your dining establishment or catering company that you’ll find in manufacturing operations. What is a food and beverage control system? A food and beverage control system is a means of computerizing best practice within a restaurant or catering operation. It gives managers a better idea of the flow of food through the restaurant‚ enabling them to plan cash flow and stock control
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and Whole Foods Financial Ratio Analysis Corporate Finance Case 1 Financial Analysis of Whole Foods and Kroger Kroger and Whole Foods are the two giants in the grocery industry; however‚ their capital structure and financial measures paint vastly different pictures. The liquidity ratios‚ which measure short term solvency of the company‚ were calculated for both companies. The current ratio for Kroger was calculated to be .76 compared to a current ratio for Whole Foods of 1.60. At
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