Explain about the retail store 6 Explain why you have chosen this retail store 7 Explain about your scenario as a mystery shopper and what you did at the outlet 8 Describe the retail store’s customer service with your knowledge of Pet Peeves and 14 factors of company culture. 10 Suggest some solutions to improve the retail store’s customer service 14 Conclusion 15 Executive Summary Acting as a “mystery shopper“ we have evaluated one of the McDonalds’ retail shops. We have
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Research Methodology | FDI in Retail- Is India ready? | This research paper focuses on the various perspectives shared by consumers and retailers on FDI coming into the Indian retail sector. The research paper also determines whether India is ready to accept FDI in Indian retail sector. | Submitted to:Prof. Neena Nanda | Submitted by:MMS - BGroup No. 6Saurabh Kapoor - 115Monica Mandyani - 117Umang Patel - 129Prachi Shah - 144Bhavik Solani - 152Nilesh Vaghela - 155Hiral Vakharia - 156 |
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Retail Table of Contents Table of Contents 2 Introduction 3 Introduction 3 LIDL Spain 3 Company Statement and operating principles (in summary) 3 1. Understanding the retail marketplace and customer needs and wants 4 1.1 Macro environment 4 1.1.1 Political: 4 1.1.2 Technological: 4 1.1.3 Environmental 4 1.1.4 Legal 4 1.2 Micro environment 5 1.2.1 Competitors 5 1.2.2 Customers 6 1.2.3 SWOT – analysis 6 2. Designing a customer-driven retail strategy
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geographical coverage and service levels. Nevertheless‚ online food retailing accounts for only 3% of total UK grocery sales and in general‚ online shopping for food trails behind that of clothing‚ footwear and books. Geuens et al (2003) in their study within the Belgian grocery market suggested that consumers perceive shopping for food as a necessity whereas shopping for clothing‚ for example‚ is perceived as a relaxing activity. Some sources‚ such as Aylott and Mitchel (1998) and Huang and Oppewal
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control-OTB 3. Inventory planning 4. Managing Inventory 5. Vendor Selection 6. Vendor Negotiations 7. Merchandise Handling Dollar Merchandise Planning (314) * (up arrow) inventory cs (down arrow) inventory * Inventory=largest retail investment * Buyers responsible for a planning of merchandise requirements * Analyze inventory performance with: * Gross Margin return on inventory(GMROI): Gross margin divided by average inventory at cost; alternatively‚ it is the gross
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Chinese Incursion in Ladakh: Rationale and Gains Although for centuries‚ the Himalayas served as a natural barrier between the Tibetan plateau and the Indian subcontinent‚ it was also a space of exchange for constant flow of knowledge‚ traditions and goods transiting up and down from faraway places in Central Asia‚ China or Mongolia to the entire subcontinent. But the drawing of borders based on modern nation state model so as to define territorial limits of every state has led clashes
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Understand the Business of Retail Outcome 1 A. List the different retail channels and state the main features of each one. Retail Channel | Benefits/Features | Shops | * Lots of choice * Discounts * Sales | Internet | * Free delivery * Quicker * Buy from home * 24 hour delivery * Sales * Register for offers | Warehouse | * Professional products * VAT free days | Catalogues | * Pay weekly or monthly * Order from your home | Salon | * Professional
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Inadequate and insufficient supply chain existing in India‘s retail sector is a major deterrent to the growth of this market. There is a strong need for retail to concentrate on developing a back‐end solid chain support especially for perishable products to help reduce wastages which is estimated to be at 40% of national produce. Lack of cold chain infrastructure in India poses storage threat and acts as a major challenge for the retail sector. Due to India‘s complex tax structure and large geographic
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Discuss how the objectives of the business influence the choice of stock management approaches INCREASED SALES AND PROFIT MARGINS Explain the possible sources of information for stock management PAST RETAIL SALES These are appropriate for stock management as they can see which products are preferred and how well they are doing. It can also help by giving Veggie Rocks the data for what consumers may want next month‚ therefore helping to improve future sales. CUSTOMER FEEDBACK Sales are a major
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total retail turnover grew by 15‚9% y-o-y in real terms in 2012‚ reflecting buoyant domestic demand and rising wages. Moreover‚ organized retail trade represented by hypermarkets‚ supermarkets‚ discounters and other modern formats‚ increased by 13‚7% y-o-y. Based on statistics‚ the average per capita food spending is $380-390 monthly. However‚ Ukraine still lags behind global markets on this measure‚ being six times lower than the average of $2380 (in 2011) observed across major retail markets
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