The Maldives National University Faculty of Hospitality and Tourism Studies Front Desk Operations Certificate III in Front Office Operations Front Office Department – January 2012 Table of Contents Chapter 1 Introduction Page 02 Chapter 2 Organization structure Page 05 Chapter 3 Classification of hotels Page 11 Chapter 4 Reception Page 18 Chapter 5 Registration Page 20 Chapter 6 Handling customer complaints Page 25 Chapter 7 Telephone
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Name: Vo Thi Huynh Nhu Student code: 7116773 Instructor: Truong Thi Kim Lien Literature and movies (XH541) Group 1 Reflective journal 2: The Quiet American April 4‚ 2014 The Quiet American: A wartime love triangle One of the famous novels written by Graham Green‚ The Quiet American was adapted into the film with the same name directed by Phillip Noyce in 2002. The themes of the film mention not only war‚ but also love setting in Saigon‚ Viet Nam‚ in 1952‚ during the First Indochina War where
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Engl 1100-28 18.09.2012 Words: 404 Author Pico Iyer‚ «The Joy of Quiet»‚ emphasizes the problem due to the information overload. Soon after his arrival to Singapore he found out that people are willing to spend a fortune just on quiet. According to Philippe Starck‚ designer‚ the key success for him is that he lives outside generally accepted ideas which means alone and far away from civilization. Therefore the crucial role in his life plays the detachment from various sources of information. By
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Nutrition Log Reflection Before doing this nutrition log assignment‚ I had little to no clue about my eating habits‚ and how to go about eating “properly.” For instance‚ I always assumed that I had been consuming too much fat‚ and I was unsure of the difference between good (monounsaturated and polyunsaturated) fats‚ and bad (saturated) fats. According to the calculations for day one of my food log‚ only 16.5% of total calories from fat were being taken in‚ whereas I should have been
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ACT LOG 4 "Or bid me go into a new-made grave‚And hide me with a dead man in his shroud -Things that‚ to hear them told‚ have made me tremble -And I will do it without fear or doubt‚To live an unstain’d wife to my sweet love." IMPORTANCE: The importance of this quote is it is showing Juliet’s love for Romeo‚ she is saying she would let anything happen as long as in the end she gets to live with Romeo happily in the end. She says she would go through the things she is most scared of just to
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immediate death toll or number of people left homeless. Nonetheless the drying of the Aral Sea has had a catastrophic affect on the people that relied on it for their water‚ jobs‚ food‚ and health. This is perhaps why it is referred to by some as a ‘Quiet Chernobyl’1. This essay will detail how people’s lives have changed since 1960 around the Aral Sea and analyse the reasons why they have failed to show any real resilience against the
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everything one spends money on is an extremely useful tool that spending logs provide. In a spending log‚ individuals are able to record the items that they purchase and the amount spent per day. Essentially‚ this tool can be used to prevent spending money on wants and desires. Additionally‚ it allows one to see which items are resulting in the greatest financial losses throughout a specific period of time. The spending log has many great advantages‚ and I have benefited greatly from using one this
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for over two years. He meets a young American idealist named Alden Pyle‚ who lives his life and forms his opinions based on the books written by York Harding‚ who writes books on foreign policy‚ with no real experience in matters of Southeast Asia at all. Harding’s theory is that neither Communism or colonialism are the answer in foreign lands like Vietnam‚ but rather a "Third Force" — usually a combination of traditions — works best. When Pyle and Fowler first meet‚ Pyle says he would be delighted
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The novel‚ The Raging Quiet‚ written by Sherryl Jordan‚ portrays the ignorance‚ suspicion‚ and prejudice that people feels towards other individuals who have done nothing wrong except for committing an unforgivable crime of being different than the rest of the society. Upon arriving in Torcurra‚ the protagonist‚ Marnie‚ finds herself an outsider in this remote seaside village. Alone in this place filled with unwelcoming villagers‚ Marnie befriends with two other people‚ a local priest and a madman
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create this imagination? Now compare your stereotypes to the Bandar-log in The Jungle Book By Rudyard Kipling. Do the Bandar-log seem like insufferable oafs‚ in their egregious behavior‚ their atrocious language‚ and their abominable resent against the Jungle people? Or perhaps you need some elaboration‚ because‚ essentially‚ the Bandar-log are bullies. The Bandar-log’s choice of words suggests they praise themselves highly. The Bandar-log utter phrases‚ many of which to Mowgli‚ including‚ "There is no
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