6.825 Techniques in Artificial Intelligence What is Artificial Intelligence (AI)? Lecture 1 • 1 If you’re going to teach or take an AI course‚ it’s useful to ask: "What’s AI?" It’s a lot of different things to a lot of different people. Let’s go through a few things that AI is thought to be and situate them within the broader picture of AI. 1 6.825 Techniques in Artificial Intelligence What is Artificial Intelligence (AI)? • Computational models of human behavior? • Programs
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emeraldinsight.com/0960-4529.htm MSQ 15‚3 A case study of service failure and recovery within an international airline David Bamford Manchester School of Management‚ UMIST‚ Manchester‚ UK‚ and 306 Tatiana Xystouri Ministry of Finance‚ Nicosia‚ Cyprus Abstract Purpose – This paper seeks to examine the effectiveness of internal processes of service quality recovery for an international airline. Design/methodology/approach – An action research methodology was adopted. The research involved: a review
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Southwest Airlines: SWOT Analysis Mollika Thaing‚ Khoa Tran‚ Tonielia Thomas‚ Hiwot Tesfaye‚ Kai Spear Mgmt. Prin. & Org. Behavior Professor Leon Prieto 11/18/2013 Southwest Airlines’ Description Southwest Airlines was introduced in Texas on June 18‚ 1971 with three Boeing 737 airplanes and only serving three cities of Texas which included Houston‚ Dallas and San Antonio. The company came a long way since 1971; today Southwest Airlines has 537 Boeing 737 airplanes and serving 68
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The Five Competencies of Emotion Intelligence With the publication of Daniel Goleman’s book Emotional Intelligence in 1995‚ the business world got an answer to a question that had been plaguing it for decades: “Why did some people of a high IQ struggle at managing teams while other leaders of lower IQ excel at it”? Goleman asserted that the traditional measurement of IQ (intelligence quotient) was not enough to determine a good leader. Schools and universities concentrated on developing the cognitive
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The Importance of Emotional Intelligence Nyal Navales Emotional Intelligence PSY/301 Yulian Cordero 3/26/13 Only until recently‚ psychologist was able to realize the importance of Emotional Intelligence. To better understand what emotional intelligence means is to understand each word separately. What is Emotion? This can be easily found in a dictionary as so “an affective state of consciousness in which joy‚ sorrow‚ fear‚ hate‚ or the like‚ is experiences‚ as distinguished from cognitive
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proposal of continental drift that simply stated that there was once a supercontinent called Pangaea. He believed that 200 million years ago the continent began breaking into smaller continents which began the layout of where they lie now. Many people and geologists rejected Wegener?s idea especially the North American geologists due to most of his evidence to back his proposal up had been gathered from Southern continents. Evidence that Wegener had listed to support his theory of continental drift were
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Alaska Airlines ran its business satisfied with complacency and dependent on customer loyalty and goodwill (Avolio‚ Patterson‚ & Baker‚ 2015). While Alaska Airlines was thinking the business could sustain this practice‚ many changes were occurring that would have a ripple effect and adversely affect the airline (Avolio‚ et al.‚ 2015). One executive stated it started as far back to 1999 when the airline was succeeding despite themselves due to fortuitous fuel costs and a good economy” (Avolio
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to answer‚ it is an interesting question because it suggests someone’s level of mental competence can be measured. If there is an answer to this question‚ it suggests that a person’s level of smartness or intelligence can be found pretty straightforwardly by a score on a measurement of intelligence such as an IQ test. Find a pen or pencil‚ have a seat‚ and take an IQ test. Even better‚ look one up on the internet. Hours…or even minutes later you will receive a score that supposedly tells you how smart
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LALA LAjpatrai College | | |AIRLINE INDUSTRY | |SERVICE SECTOR MANAGEMENT | | | |
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Recruiting the best: using Emotional Intelligence as a selection criteria. Pradeepa Wijetunge PhD Librarian University of Peradeniya Peradeniya Sri Lanka E-mail:librarian@pdn.ac.lk Every business person knows a story about a highly intelligent‚ highly skilled executive who was promoted into a leadership position only to fail at the job. And they also know a story about someone with solid-but not extraordinary-intellectual abilities and technical skills who was promoted into a similar position
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