Andrew Mayd‚ President and CEO‚ GR Hotel From: Chris Mell‚ CMA Subject: Occupancy rate improvement and organizational issues solutions EXECUTIVE SUMMARY GR Hotel Corporation (GR) is a privately-owned company that has been founded by a German family in the late 1980s. It operates two large mid-scale hotels in downtown Montreal and Toronto airport location. They are well-known for offering good quality services that rarely can be provided by mid-scale hotels. Recently the accommodation industry
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│A Spa Proposal for The T Hotel│ Introduction: This assignment provides an opportunity for students to learn how to write a proposal for an established hotel spa that caters to the needs of senior hotel guests specifically. Through this proposal students will have an opportunity to demonstrate their knowledge in spa operations and management. Targeted Outcomes: This assessment is designed to assess students’ achievement of the following Module Intended Learning Outcomes: 1. Trace the origin of spa
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Chapter 1 Introduction A hotel is an establishment that accommodates people. The hotel can also be a place where tourist can stay for a limited time. In a hotel the workers are always smiling and polite. The system of the business today have many innovations and advancements‚ one of the example is the computerization. We cannot deny that we are now in much more technologically improvement and especially for business‚ shifting from manual process to automation and computerize. There are
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A HOTEL PRACTICUM REPORT ON HOTEL KIMIKARLAI @ REMEDIOS RESTAURANT Arellano Extension‚ Ugac Sur Tuguegarao City May 04‚2013 In Partial Fulfillment of the Requirements HIM71 HOTEL PRACTICUM (OJT) For the Degree BACHELOR OF SCIENCE IN HOSPITALITY INDUSTRY MANAGEMENT Cagayan State University Andrews Campus‚ Caritan Tuguegarao
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an elusive concept. What is the essence of The Ritz-Carlton experience? What is The Ritz-Carlton selling? “We are not in the hotel business. The hotel business is about selling rooms‚ selling food‚ selling the bar. We do those things incidentally‚ but our business is service… Service is our profession.”‚ so Horst Schulze‚ founding president and COO of Ritz-Carlton Hotel‚ about the exceptional customer service philosophy of the company. The Ritz-Carlton focuses on taking care of their customers and
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AND MODE OF PRESENTATION ON RECALL A thesis presented to the faculty of the Department of Psychology of Miriam College In partial fulfillment of the requirements for the degree Bachelor of Science in Psychology Bachelor of Arts in Psychology By Marie Angelyn C. Cabuquit Anna Isabella A. Cruz Hannah Lois G. Tarroja 2008 Abstract A series of study further explored the way in which mode of presentation and word type affects recall of words presented in the auditory
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• Capacity control. Refers to who will control the sale of inventories of hotel rooms‚ airline seats‚ auto rentals‚ and tickets to attractions. Presently‚ owners of these assets are in control of their sale and distribution‚ but increasingly control is falling into the hands of those who own and manage global reservation systems and/or negotiate for large buying groups. Factors involved in the outcome will be telecommunications‚ software‚ available satellite capacity‚ governmental regulations‚ limited
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Study for Independent Prescribing There are many definitions of Independent prescribing‚ the Department of Health (2006 para 7 & 8)) working definition is: ‘Independent prescribing is prescribing by a practitioner (e.g. doctor‚ dentist‚ nurse‚ and pharmacist) responsible and accountable for the assessment of patients with undiagnosed or diagnosed conditions and for decisions about the clinical management required‚ including prescribing. In partnership with the patient‚ independent prescribing
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The Cecil Hotel‚ located in downtown Los Angeles near skid row‚ opened in 1924. The original hotel owner‚ William Banks Hanner‚ was looking for an upscale art-Deco hotel for its time with stained glass windows‚ potted palm trees‚ and alabaster Greek statues. The Great Depression suddenly set in and Hanner was unable to complete the entirety of the fifteen floored hotel in five years. The hotel once sat on Main Street and that quickly declined to Skid Row which was home to many of the homeless people
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C H A P T E R 2 Hotel Organization and the Front Office Manager O P E N I N G D I L E M M A CHAPTER FOCUS POINTS ■ Organization of lodging At a recent staff meeting‚ the general manager of The Times Hotel asked if anyone wanted to address the group. The director of housekeeping indicated he was at a loss in trying to work with the front desk clerks. He had repeatedly called the desk clerks last Tuesday to let them know that general housecleaning would be performed
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