1. Study the following assignment task and respond to questions that follow. “As English is now the world language and an essential skill in business‚ English language instruction should continue even at University level” To what extent do you agree or disagree? Present your ideas and opinions with examples where necessary. a) Identify the key words of the question above and clarify what they mean. (6 marks) b)Brainstorm ideas that can be included in the essay looking at the issue from both sides
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P.O. Box 342-01000 Thika Email: info@mku.ac.ke Web: www.mku.ac.ke DEPARTMENT OF BUSINESS AND SOCIAL STUDIES COURSE CODE: UCU 001 COURSE TITLE: COMMUNICATION SKILLS Instructional manual for BBM – Distance Learning MODULE AUTHOR: MRS. SUSAN KAJUJU LAIMARU 1 TABLE OF CONTENT CHAPTER ONE................................................................................................................................. 4 1.0 INTRODUCTION TO COMMUNICATION ...............................
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to achieve things that he/she set for him/her self as a target to take in a given time. This drive could make him/her self as a person that has a result oriented views in life. One of the entrepreneur who best described in this entrepreneurial skills is Steve Paul “ Steve” Jobs. He is best known as the co-founder‚ chairman and CEO of Apple Inc. In his earlier of life‚ he was dropped out from college‚ however he’d never give up. He was a very intelligent and driven young man. Steve Jobs started
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Listening Skills Careful listening can increase your telephone efficiency. The average speaking rate is 150 to 160 words a minute‚ but we can think at 600 words a minute which means that only twenty five percent of our mental capacity is required to record what is being said. By using the rest to think about and react to the words instead of thinking about other distractions‚ we would improve our listening by gathering more information from what is being said. To let the other person know
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Part 3: Focus on the Followers Chapter 9: Motivation‚ Satisfaction‚ and Performance Summary Key Learning Points Introduction Because a fundamental aspect of leadership is getting results through others‚ follower motivation‚ satisfaction‚ and performance are vitally important topics for leaders. Research has shown that the best followers often perform at a level 20-50 percent higher than average followers‚ and much
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How Managers Motivate Employees Managers Can Motivate Employees With Words and Actions By Susan M. Heathfield‚ About.com Guide . See More About: employee motivation management roles employee recognition management effectiveness employee retention What can managers do to motivate employees? The reality‚ when you talk about how to motivate employees‚ is that employees are motivated. The manager’s challenge is to figure out how to tap into that motivation to accomplish work
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INTERVIEW SKILLS Interviewing: The job interview can be a pleasant and rewarding experience. It gives you and the employer a chance to discuss your qualifications and determine if a match can be made. Interviews vary in style length and can have a number of different interviewers depending upon the organization‚ so try to prepare for anything. Interview Styles: Directed This consists of a list of specific questions‚ which are in a certain order every time. Sometimes a checklist will
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usually try to give and take from one another. These different types of negotiation can occur at home‚ at school‚ at work but elsewhere too. This is important to know that everyone tempt to get successful negotiations. For that‚ good negotiating skills are necessary. However‚ people that are around us are all different one from another‚ and the person we will be negotiating with will be too. This is why we need to adapt ourselves in all of the various business negotiation situations. According to
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Contents Task 1…………………………………………………………………………….1 Negotiations on Twin Tower……………………………………………………2 Japanese Vs America Negotition style…………………………………………3 Table of American Vs Japan Cultural Communication……………………....4 Task 2: Table (1) British Inspector Time Schedule…………………………....5 Table (2) British Inspector Time Schedule (2)………………………………....6 Table (3) British Inspector Actions Schedule…………………………………..7 Table (4) Time Management Schedule Priority Matrix……………………….8 British Inspector Time
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concisely communicating your ideas‚ whether in an interview‚ or addressing workers. 16. Constructive Feedback: Learn how to provide feedback in a way that is helpful to workers and others. 17. Active Listening: One of the most important communication skills is listening. Make sure you are listening to your workers‚ superiors and customers‚ and that you acknowledge them. 18. Specific: When giving instructions‚ be specific in what you want‚ and in expected outcomes. Make sure your employees understand
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