Customer Service Recommendations Report Executive summary The purpose of this report is to analyse the customer service system employed at West Dealership of Melbourne Car World. It should be noted that performance management has not been carried out so far this financial year which has no doubt prompted‚ at least in part‚ this investigation and the following report. The first quarter data of the 2012 financial and all data available pertaining to customer service operations will be considered.
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To: Honourable Governor of Kentucky Steve Beshear From: LaCole Foots Policy Problem It is a known and indisputable fact that smoking lowers the quality of life and lifespan and increases chronic health risks for all people who smoke. Unfortunately‚ the State of Kentucky has the highest smoking rate in the nation. Of the adult population‚ 29% identify as smokers in the state compared to 19% across the rest of the nation (Center for Disease Control 2011). The smoking affects health care costs
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To: The Board of Directors From: David F. Akin‚ Esq. RE: Recommendation Regarding the Tri Start Wide-body Aircraft Project Date: 1971 early 72ish Recommendation: The L-1011 project should be canceled. Cancelling the L-1011 project will increase shareholder value by $161.92 per share. Excluding preproduction sunk costs‚ including a cost of capital 16%‚ and sales of 113 units and a per unit sales price of $16 million‚ the net present value (NPV) of continuing with the Tri Star
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Case Study and Treatment Plan for Donna “Patty” Cunningham John Prayer Liberty University SUB 505 Case Study and Treatment Recommendations Name: Donna “Patty” Cunningham DOB/Age: 34 Dates of Interviews: Evaluator: John Prayer REASON FOR ASSESSMENT: Patty is a 34-year old African American female of average build and height. Patty is the fifth of eight children. Patty has one child‚ Bobby‚ which she had when she was 14 year old. Patty admits to a long life of drug used which started around
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552 Week 3 Recommendation Report Kimberly Allen HRM/552 May 25‚ 2012 Teresa Mitchell Recommendation Report The profit margin for Global Travel Agency has been low and the call center is currently experiencing a high employee turnover rate with the average employee resigning after 1 year. Customers have complained that representatives are confused‚ rude and impatient when answering the phones (Course Syllabus). As the new HR advisor for the Global Travel Agency‚ the following recommendation report to
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Compensation and Benefits Strategies Recommendations Angela Garrett‚ Bessie Fuller‚ Catherine Spivey‚ Chandell Tyghter‚ Janell Jernigan HRM/531 Human Capital Management December 8‚ 2014 Doreen Lawrence Compensation and Benefits Strategies Recommendations In this scenario‚ Team A has agreed to work with a small business‚ Landslide Limousine. Bradley Stonefield is our client whom we must develop some compensation and benefit recommendations. Landslide Limousine is a small business
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A Comparison of the Effects of Three GM Corn Varieties on Mammalian Health Bs Biology 1-1 Dr. Arsenio Abstract We present for the first time a comparative analysis of blood and organ system data from trials with rats fed three main commercialized genetically modified (GM) maize (NK 603‚ MON 810‚ MON 863)‚ which are present in food and feed in the world. NK 603 has been modified to be tolerant to the broad spectrum herbicide Roundup and thus contains residues of this formulation. MON 810 and
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MUMBAI‚ INDIA CALL CENTER: RECOMMENDATIONS FOR INCREASED PRODUCTIVITY Submitted to: Sharon Johnson‚ Vice President On July 14‚ 2005 Submitted by: Justin Sheets‚ Operations Director INTRODUCTION At your request‚ I have investigated the circumstances behind the diminished call capacity‚ operational mistakes‚ and customer complaints originating out of the call center in Mumbai‚ India. As internal records detail‚ these issues have continued to affect the call center and remain unmitigated
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include franchisees’ local knowledge and high motivation due to the fact that they work for themselves. Learning from Panera and Applebee’s franchising strategy‚ Noodles & Co. could apply careful selection of high-quality franchisees and effective management of franchisee relationships to overcome its big concern in loss of control‚ output quality and brand culture through franchising. Firstly‚ instead of setting a low entrance barrier for franchisees‚ Noodles & Co. may start with considering only well-established
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I. Statement of Goal/Problem Statement/Research Question There are several perceptions about the causes of property crime in the United States. Many believe that the degree of property crime is determined by various factors including per capita income for each state‚ percentage of public aid recipients‚ high school dropout rates and many more. This project seeks to provide evidence for or against some of these common perceptions about property crime. Specifically it seeks to answer the questions:
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