STRATEGIC FINANCIAL MANAGEMENT CASE STUDY: “South Star Drug” South Star Drug is a chain of drugstores in the Philippines. It was established in 1937 as a small business venture engaged in the retail of Chinese herbal medicines‚ located in Naga City‚ Philippines. Today‚ South Star Drug‚ otherwise known as SSD‚ belongs to the top 1‚000 corporations of the Philippines. It has spread out its outlets with 143 branches in all found in various parts of Central Luzon‚ Southern Tagalog‚ Metro Manila and
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reference to five star hotels in India” has studied on the aspects of Customer Relationship Management practices followed in India; Studying the effect of CRM practices on the service quality as perceived by the customers of the hotels in the study; Determining the word-of-mouth advertising and referrals gain by the hotels as outcome of CRM and Analysis of impact of CRM practices on satisfaction‚ retention‚ grievances‚ perception of brand image and loyalty of existing customers. The study has employed
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environment? Every time a customer contact or interact with Gold Star‚ is the moment of truth of Gold Star. Customers usually evaluate the products and compare their expectations with the actual outcomes. In Gold Star’s case‚ the moment of truth is reservation‚ ordering‚ dining services and drive-through services. 2. What implications would the segmentation of Gold Star’s customers have on their customer focused practices? Gold Star divides their customers into two categories: direct customers and
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At this time‚ a full overview of this case was given. Which is as follows: I explained the client is in Star plus waiver‚ a 30 day letter was issued from ASH on 1/6/17 and an MDU slot was requested on 1/6/17 and then again on 1/12/17 as I did not get a returned email that Cindy Pollan had already retired. Nor did I get a returned phone call from her voicemail‚ which was still active. After speaking with other DADS/HHSC contacts‚ I got your information and we spoke on 1/25/17. This was the date his
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ABC‚ Inc. was selected for a position to recruit several new hires within his first six months of being with the company‚ but the question arises if he can handle all the required duties or not. Carl Robins was energetically working on his first recruitment in efforts of putting all the new requirements for the training session together. Even though he was new at this position he thought he had successfully planned and completed all the necessary steps for everything to flow together well for the new
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The Converse All Star is sneaker that has been around for over a century. beginning in the USA in 1917 it has seen large ups and downs in the market ever since its introduction. From being one of America’s most celebrated sporting shoe to Rock and Rolls go to sneaker. Converse All Stars (Formerly known as Chuck Taylors)‚ are by far the most recognized and purchased style of converse shoe. but what information can we gather from the external environment and what does it mean for the future of
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Can Italy’s M5S recover from Rome shambles to oust Renzi? ROME‚ Italy - On December 4th‚ Italy’s anti-establishment party‚ the Five Star Movement (M5S)‚ can take a giant leap towards taking control of the country thanks to high-stakes referendum which threatens to topple the country’s Prime Minister‚ Matteo Renzi. Renzi has promised to step down as leader if his proposals to drastically reduce the power and influence of Italy’s upper house are rejected. Renzi says his proposals to slash the number
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This report is on preparing Uniqlo’s first global flagship store in Singapore by introducing and implementing new recruitment and selection strategies for the two positions which are marketing manager and accountant. Job design and job specifications for these two job positions will be stated in the report. These new strategies for recruitment and selection will enables Uniqlo to achieve their mission‚ vision and co-operate objectives which are “Made For All”‚ “We will become the world’s number
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Approach People Recruitment SA hires specialized recruiters in specific sectors‚ but some teams may support each other according to weekly needs and amount of work. For example‚ on one hand‚ the team specialised in pharmacy may look for scientific engineers for the scientific team. On the other hand‚ Interns and Talent Acquisition Specialists often work as a support on simple positions or on positions that are open for a long time. This variety implies adaptation capacities‚ so that candidates do
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STARS Air Ambulance Case Analysis The importance of Information Systems for STARS According to Encyclopaedia Britannica‚ an information system is defined as‚ “an integrated set of components for collecting‚ storing‚ processing‚ and communicating information”. The entry says that often times‚ businesses will rely on information systems to help “manage their operations‚ compete in the market‚ and supply their services” (Britannica). In the case of STARS‚ this is no different. The air ambulance
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