THE NATIONAL SERVICE TRAINING PROGRAM The National Service Training Program was also known as “An Act Establishing the National Service Training Program (NSTP) for Tertiary Level Students‚ Amending for the Purpose Republic Act No. 7077 and Presidential Decree no. 1706‚ and for other Purposes” or Republic Act No. 9163. It was signed into law in January 23‚ 2002 amidst the various calls of dissenting sectors for its abolition or reform. It invoked the constitutional provision regarding the “duty
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Good Customer Service Good customer service is all about bringing customers back. Due to intangibility‚ the customers can’t feel the service‚ and thus causes lack of confidence of customers to the services. Therefore‚ the business should ensure that they provide a good‚ nice‚ friendly and professional service to the clients. The essence of good customer service is forming a relationship with customers – a relationship that that individual customer feels that he would like to pursue. The staff
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Good Customer Service Good customer service consists of good attitudes‚ being aware of customers‚ and knowing your job. First of all‚ one way to characterize good customer service is having a good attitude. For example: When I go into a business‚ someone should greet me in a good manner. Furthermore‚ if I need help‚ the employee should be more than willing to help with a smile on their face. The first step of good customer service is giving the customer immediate attention. Customers want the
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Border between countries should be banned From the beginning of human history people have been moved from place to another searching for new place for life. Now days‚ border between countries have been controlled. However‚ There are a lot of debate in media and journals about‚ should border between countries opened or not? It is an important question because it concerns the world and governmental together. Some people say that border should not be controlled‚ another people are against this idea
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response to this customer. Analyze the responses of your classmates. What makes a good “service recovery” response. Develop some general guidelines. A. Response Letter: Dear Sir/Ma’am‚ I am writing in response to your letter in which you described your disappointment in our service. I apologize for the treatment you and your family received and want to assure you that it does not reflect the quality of service we strive to maintain. I have already spoken with my employees and am confident this
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Espinoza 1 Connie Marie Espinoza English 1302 Ms. Pedraza December 4‚ 2012 “The American Dream Faces a Nightmare” Before the Border Fence was built on August 29‚ 2008‚ America was facing and still is facing one of the gravest threats ever. The lack of security and law enforcement agents‚ has caused so much havac and danger to the citizens of America and Mexican residents. We the citizens of the United States of America
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FINAL EXAMINATION Park University (Internet) MG 420 Labor Relations Instructor: William R Mueller Multiple Choice (2 points each) 1. In the United States‚ the concept that employees are entitled to a voice in the workplace because it is consistent with the fundamental doctrine of our political system is known as: a. exclusive representative b. Industrial democracy c. Participative management d. Critical industrial relations Ch. 1‚ p. 9 2. Which of the following is not
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lecturer. Please write your answers very clearly. If you do not understand any of the questions please ask your lecturer for defined explanation Why is it necessary to clearly identify‚ before designing product and service offerings‚ customer needs‚ and what are some of the less obvious service aspects that might inform purchasing decisions?__________________________________________________________________________________________________________________________________________________________________
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Unsolicited Good and Services Act 1. Explain the interpretive difference between ‘means’ and ‘include’‚ using the definitions in section 2. The word ‘means’ suggests that the definition that accompanies it is exhaustive and consequently cannot mean anything different. In some instances the ordinary meaning of the word can limit the intentions of the Act. For example‚ the word ‘unsolicited’ in the Act is given an absolute definition which is more restricted that the ordinary meaning of the word
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Capital Budgeting Methods and Cash Flow Estimation Tasty Foods Corporation (Part A) November 5‚ 2012 Executive Summary: Tasty Foods has seen phenomenal growth throughout its lifetime in large part due to a continuous development of innovative new products. Although prosperous for Tasty Foods from its birth‚ this is a business initiative that in the past years‚ Tasty Foods has not maintained. Consumers are shifting towards a more health conscious lifestyle and until now Tasty Foods has not presented
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