MZUZU UNIVERSITY FACULTY OF INFORMATION SCIENCE AND COMMUNICATIONS DEPARTMENT OF LIBRARY AND INFORMATION SCIENCE A STUDY ON CUSTOMER CARE SERVICES AT THE COLLEGE OF MEDICINE LIBRARY A RESEARCH PROPOSAL BY MATHIAS MARK BLUGAMA (DLIS/2B/02/09) A STUDY ON CUSTOMER CARE SERVICES AT THE COLLEGE OF MEDICINE LIBRARY 1.0 INTRODUCTION AND BACKGROUND 1.1 Conceptual Introduction It appears when people talk of library services‚ they only focus on the services that they
Premium Research Scientific method Customer service
Managerial Economics – BBA2194 Group project and Presentation You and your team are economic analysts for Global Investment Research (GIR) Pvt Ltd ‚ an International Investment consulting group based in the US. GIR has branches in 20 countries and is the leading consultant for International investors who are willing to invest large sums of money in a country. A consortium which consists of a group of investors from the oil rich Gulf States are keen to invest in a country with an emerging economy
Free Economics Macroeconomics Investment
The definition of the three strikes law is as follows. The third conviction for a felony results in a mandatory and lengthy prison term as defined by the American justice. This research paper will exclusively be written to follow the guidelines of the Caliornia version of the “three strikes and you’re out law” The exact application of the three strikes laws vary considerably from state to state. Although over twenty-three states have a three strikes law and many others have similar laws‚ none are
Premium Criminal law Three strikes law Crimes
Segregation was the predominant political challenge in the U.S. during the 1950’s and 1960’s. Though discrimination was considered socially acceptable at the time‚ civil rights activists began to assemble to combat prejudice. These activists utilized methods of peaceful demonstrations‚ unionization‚ and rides for freedom‚ to sway pro-segregation opinions. It may be argued these methods were successful as a whole‚ however; riding for freedom was the most significant in eliminating segregation because
Free Lyndon B. Johnson Martin Luther King, Jr. Racial segregation
Justin Sampson Psych 531 Psychobiology Paper Assignment Buprenorphine is a semi-synthetic opioid that can be used to treat opioid dependence of various types including heroin‚ and a vast array of prescription opiates/opioids. It is a drug that’s use is relatively new in the field of opioid addiction/treatment compared to traditional older drugs like methadone and LAAM (Levacetylmethadyl)‚ however the drug itself is not new. Since its discovery by Reckitt Benckiser in 1980 (then called Reckitt
Premium Buprenorphine Opioid Morphine
JX’s attentional skills were generally within the low average range for his age. While his ability to select and manipulate information was as expected‚ his ability to switch attention on tasks is poorer and he may sometimes compensate for this by making impulse decisions that produce more task errors. These difficulties put him at risk difficulties attending to verbal instructions both at home and in the classroom. Positioning Jack close to his teacher when completing tasks will improve his ability
Premium Education Teacher School
During 1906-12 when the Liberal Party were in power started the Liberal Reforms‚ which were several programmes with the intent to help British citizens living in poverty. There is a debate amongst historians whether or not the Liberal Reforms were effective and helped the people living in poverty. The quote from the historian Martin Pugh suggests that the reforms were not introduced to create a welfare state but only focusing on solving specific problems that poor people have faced. There are other
Premium United Kingdom Political philosophy Liberalism
Question: Explain the role of Proximity and Globality in effectiveness 1. Executive summary The aim of this assignment was to explain the effect that proximity and globality has on an organizations’ ability to be effective and competitive in its operating environment. Effectiveness is defined a "to have an effect on" (Concise Oxford dictionary) According to the Oxford dictionary "Proximity" is defined as "the closeness‚ near neighborhood or approach’ to a subject. In business proximity is defined
Premium Management Strategic planning Goal
Some of the effective human resource management practices that I have seen and experienced are the human resource management creating an environment full of diversity among staff. Recruiting employees that are trained in more than one area within the organization and providing opportunity to advance within the company to other areas of position. I have experience effective practice with how the human resource management makes recommendation to higher up regarding individuals who work beyond his/her
Free Race Ethnic group Polyethnicity
The Articles of Confederations’ Failure as an Effective Government During the American Revolution the French needed some security before they would ally themselves with the Colonists‚ and thus the Articles of Confederation was created. Between 1781 and 1789 the United States used the Articles of Confederation as a guide to governing the country. With that came the questioning of whether or not the Articles of Confederation was an effective form of government. An effective form of government
Free Articles of Confederation United States United States Constitution