Project Management Body of Knowledge PMBOK The first PMBOK was published by the The Project Management Institute (PMI ) to document and standardize generally accepted project management information and practices. The information and practices applicable to any type of project‚ not just IT related projects. What is the “Body of Knowledge”? • describes the sum of knowledge within the profession of project management. • collection of processes and knowledge areas generally accepted as best
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I. Introduction Creativity is regarded as the major contributor to an organization’s competitiveness. However important creativity is‚ there has been a general problem in the management of creativity. Amabile (1998) claimed that most management impeded creativity in the name of evaluation‚ control and productivity. Managers often referred creativity to the imaginative approach people adopt in problem solving but ignored the importance of expertise and motivation. It is especially significant that
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“Knowledge Management For Today’s Competitive World” (“HP’s Knowledge Management System”) Assessment 2 “Knowledge Management For Today’s Competitive World” (“HP’s Knowledge Management System”) Assessment 2 * BY : Milani Eppler * * Table of Contents Introduction……………………………………………………………………………………………………
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searching some matter about the Knowledge Management. I feel it is worth sharing with everybody IBM Knowledge Management Strategy Abstract IBM began serious measures to incorporate Knowledge Management in their business model in 1994. Since that time‚ they have employed managers devoted sole to KM‚ in their IBM Collaboration and Knowledge services. The result has been a great deal of IT initiatives for the purpose of sharing knowledge. IBM has software that can
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Universal Computer Science 3:8‚ August 1997 Information Technology for Knowledge Management Uwe M. Borghoff Rank Xerox Research Centre‚ Grenoble Laboratory 6‚ chemin de Maupertuis. F-38240 Meylan‚ France E-mail: borghoff@grenoble.rxrc.xerox.com Remo Pareschi Rank Xerox Research Centre‚ Grenoble Laboratory 6‚ chemin de Maupertuis. F-38240 Meylan‚ France E-mail: pareschi@grenoble.rxrc.xerox.com Abstract: Knowledge has been lately recognized as one of the most important assets of organizations
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1. Roshima is researching universities where she could study for her MBA degree. She is considering 3 major attributes that she considers important in her choice: ranking‚ price‚ and location. The value she places on each attribute‚ however‚ differs according to whether she remains full-time employed during her studies or quits her job and focuses on her degree. If she continues to work full time and takes all her courses online‚ then ranking is the most important attribute‚ twice as important as
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How are the distinctive characteristics if a service firm illustrated by Village Volvo? • They have set aside specific time for each week for client to drive in for quick routine service such as tune-ups and oil changes. • They have scheduled appointments for diagnosis and repair of specific problems. In that way‚ they were able to attract customers looking for quick services like oil change and tune up and also for customers looking to address specific problems. Characterize Village Volvo in
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Topic: Knowledge Management and Intellectual capital AUTHORS: D GUPTA B PRUDHVI M KIRAN REDDY Abstract: Knowledge is something that comes from information processed by using data. It includes experience‚ values‚ insights‚ and contextual information and helps in evaluation and incorporation of new experiences and creation of new knowledge. People use their knowledge in making decisions as well as many
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Journal of Knowledge Management Emerald Article: A critical review of knowledge management as a management tool Maria Mårtensson Article information: To cite this document: Maria Mårtensson‚ (2000)‚"A critical review of knowledge management as a management tool"‚ Journal of Knowledge Management‚ Vol. 4 Iss: 3 pp. 204 - 216 Permanent link to this document: http://dx.doi.org/10.1108/13673270010350002 Downloaded on: 23-04-2012 References: This document contains references to 78 other documents
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Customer knowledge management via social media: the case of Starbucks Alton Y.K Chua and Snehasish Banerjee Abstract Purpose – The purpose of this paper is to analyze the extent to which the use of social media can support customer knowledge management (CKM) in organizations relying on a traditional bricks-and-mortar business model. Design/methodology/approach – The paper uses a combination of qualitative case study and netnography on Starbucks‚ an international coffee house chain. Data retrieved
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