SOFT SYSTEMS METHODOLOGY Soft Systems - Modified December 2005 Bob Williams 1 bobwill@actrix.co.nz The Kellogg Foundation http://users.actrix.co.nz/bobwill SOFT SYSTEMS METHODOLOGY Soft Systems Methodology (SSM) was developed by Peter Checkland in the late 60’s at the University of Lancaster in the UK. Originally it was seen as a modelling tool‚ but in later years it has been seen increasingly as a learning and meaning development tool. Although it develops models‚ the models
Premium Soft systems methodology Systems thinking Systems theory
Executive Summary Many organisations worldwide are looking at improving their performance. Using self assessment models available‚ organisations should carefully choose an approach that will yield the most attractive return on investments. In this report the author will look at how Total Quality Management (TQM) is used to achieve Organizational Excellence through Self-Assessment. The aim is to analyze and compare the international models such as Deming Prize‚ the MBNQA‚ the EFQM as well as the
Premium Management Malcolm Baldrige National Quality Award Quality management
The information system that used in the organization of Golden Screen Cinema (GSC) is E-payment‚ online cinema booking‚ GSC mobile application‚ GSC HONG LEONG credit card and website member rewards. E-payment: E-payment is GSC’s electronic ticketing (or online payment) facility which enables customers to purchase GSC movie tickets from their desired location utilizing internet connection. Customer is a term used to address the patrons using the e-Payment service/facility.Transaction is referred
Premium Movie theater Personal digital assistant Mobile software
application offers a business the tools needed to improve quality. The “improvement software and services is design to help people in manufacturing‚ service‚ healthcare‚ and education apply statistical process control‚ problem-solving tools‚ measurement systems analysis‚ and gage calibration management to their organization”. (pqsystems‚ 2009) Statistical Process Control (SPC) workout version is an interactive software package that gives employees a chance to learn quality concepts through systematic
Premium Computer software Microsoft Computer program
Exam: CMP 552 Midterm (Spring I 2012) @ VIU SHORT ESSAY: Write your answers in a separate document in Word (.doc/.docx) or Rich Text Format (.rtf) and post it to the course online system by deadline (before midnight of Sunday‚ February 5th) (10 points each) 1) Define business process. What might be a business process used at a hospital? 2) You have been hired to work with 10 salespeople from different branches of a national business in creating an online training site for new Sales employees. Identify
Premium Business Microsoft Word Marketing
Summary 4 1. Introduction 5 2. Aims of this Proposal 7 3. Resources you wish to apply for in this proposal 8 4. How will the resources benefit the department? 19 5. How will the resources benefit the organisation? 20 6. Sources of information 20 7. Body of Proposal 21 8. Budget 23 9. Conclusions 25 10. Recommendations 26 11. Appendices 27 12. Bibliography 33 Executive Summary This resources proposal is for an agency of Sundance Cosmetics Company in Hennan
Premium Antivirus software
Basketball Research Report [Type the document subtitle] 3/21/2014 18218 Table of Contents 1.0 Introduction 2 2.0 Stages of Learning 2/3 3.0 Information Processing Theory 3 4.0 Feedback 4 5.0 Conclusion 4 6.0 Appendices 5/6 7.0 Reference List 7 1.0 Introduction Motor learning‚ particularly in the early stages of learning a skill‚ involves attempts by learners to acquire an idea of the movement‚ (Gentile‚ 1972) or understand the basic pattern of coordination (Newell
Premium Learning Skill Psychology
of a real-world process or system over time. Whether done by hand or on a computer‚ simulation involves the generation of an artificial history of a system‚ and the observation of that artificial history to draw inferences concerning the operating characteristics of the real system. The behavior of a system as it evolves over time is studied by developing a simulation model. This model usually takes the form of a set of assumptions concerning the operation of the system. These assumptions are expressed
Premium Computer simulation Simulation
BIS 220 INFORMATION SYSTEM PROPOSAL Denise D Cadaro Professor Krista Lawrence May 31‚ 2013 [pic] Table of Contents Introduction…………………………………………………………………………………………………………………………………………….3 Table…………………………………………………………………………………………………………………………………………………….4-6 Conclusion……………………………………………………………………………………………………………………………………………….6 [pic] Introduction What is
Premium Information systems Decision theory Decision support system
Thompson BIS 220 George Tubera July 16‚ 2013 Information Systems Proposal Rock Shop Record Store Table of Contents Situation Proposed information systems •Functional area information system •Transaction processing system •Expert system •Supply chain management system •Executive dashboard Potential Obstacles Conclusion References Situation The business partner of Rock Shop Record store does not have background knowledge of information systems and very minimal
Premium Management Supply chain management Transaction processing