Emotional Intelligence is a set of qualities and competencies that captures a broad collection of individual skills and dispositions‚ usually referred to as soft skills or inter and intra-personal skills‚ that are outside the traditional areas of specific knowledge‚ general intelligence‚ and technical or professional skills. Emotions are an intrinsic part of our biological makeup‚ and every morning they march into the office with us and influence our behavior. Emotional intelligence consists of five
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Soft skills is a sociological term relating to a person’s "EQ" (Emotional Intelligence Quotient)‚ the cluster of personality traits‚ social graces‚ communication‚ language‚ personal habits‚ friendliness‚ and optimism that characterize relationships with other people. Soft skills complement hard skills (part of a person’s IQ)‚ which are the occupational requirements of a job and many other activities. Soft skills are personal attributes that enhance an individual’s interactions‚ job performance and
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In order to improve on practice‚ it is essential to reflect on our personal experiences and emotional responses (Fook & Gardner‚ 2007). When viewing Cheryl’s case in the film‚ there was a mix of emotions. I felt empathy for her struggle as she was a frustrated single mother who was doing the best she could. But another part of me was shocked at the attitude she had towards Jasmine when she stated: “she should be a better daughter”. If I was to interview Cheryl and she said that to me‚ I questioned
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General intelligence can be defined as “the general efficacy of intellectual processes” (Ackerman‚ Beier‚ and Boyle‚ 2005). In relation to modern organizations‚ it is generally believed that individuals with higher intelligence are more desirable as they will have higher task performance; this belief has been held for more than 90 years (Viswesvaran and Ones‚ 2002). Furthermore‚ general intelligence can be divided into two different sets of abilities as Cognitive Intelligence and Emotional Intelligence
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Why Emotional Intelligence Is Important To Have In The Workplace MGMT 201 11/21/2013 Introduction There are many different characteristics a person needs to possess in order to be an effective leader and to be an asset to a company. Besides having a high IQ a leader must be able to evaluate a business environment‚ manage tasks efficiently‚ promote strategic thinking and innovation‚ and manage change. All the traits just mentioned are extremely important‚ although‚ recent
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EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT Prepared by FT B3 Group 3 Atul Gupta (08FT-137) Gaurav Khanna (08FT-145) Mahesh Kakani (08FT-153) Malay Shah (08FT-154) Mudita Jain (08FT-158) Pradeep Hari (08FT-162) Contents Introduction 3 Methodology 11 Data Analysis 20 Limitations 24 Appendix 25 Reference 28 Introduction Emotional Intelligence Emotional Intelligence (EI) is the mental
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Module I: Understanding Self Formation of self concept Self-concept is the image that we have of ourselves. This image is formed in a number of ways‚ but is particularly influenced by our interactions with important people in our lives. Definitions * "Self-concept is our perception or image of our abilities and our uniqueness. At first one’s self-concept is very general and changeable... As we grow older‚ these self-perceptions become much more organized‚ detailed‚ and specific." (Pastorino
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The Role of the Situation in Leadership Victor H. Vroom Arthur G. Jago Leadership depends on the situation. Few social scientists would dispute the validity of this statement. But the statement can be interpreted in many different ways‚ depending‚ at least in part‚ on what one means by leadership. This article begins with a definition of leadership and a brief description of 3 historically important theories of leadership. The most recent of these‚ contingency theories‚ is argued to be most
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Emotional Intelligence Summary Michele J. Mackin Grand Canyon University: MGT-605 March 20‚ 2013 Emotional Intelligence Summary Within this summary‚ I will discuss the Maetrix Emotional Intelligence Test (MEIT)‚ (Discover‚ 2013)‚ what I learned about myself‚ how this knowledge will help me to become an effective manager‚ and discuss supporting evidence. The MEIT and Four Quadrants The MEIT is a 40 question self-assessment based on the Emotional Intelligence model introduced by Daniel Goleman
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Implication of Emotional Intelligence to the Student’s Academic Performance An Undergraduate Research Paper Presented to Professor Emijidio Gepila In Partial Fulfillment of the Requirements in for EDUC 2051 by Maria Karla E. Villamaria BSEDEN 2-1D March‚ 2013 Implication of Emotional Intelligence to the Student’s Academic Performance I. Introduction A. Background of the Study B. Purpose of the Study C. Significance of the Study D. Statement of the
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