GSM 470 Negotiation and Conflict Management Workshop Section A Instructor: Office: Deborah M. Kolb‚ Ph.D. 3rd Floor‚ 411 Commonwealth Avenue Contact Information: 521-3871 (telephone) kolb@simmons.edu Office Hours: Thursday: 3:00-5:00 and by appointment Negotiation and conflict resolution are becoming more important in organizations today. In the past‚ you probably would use negotiation and conflict resolution skills only if your job entailed formal dealings with unions‚ suppliers‚ and customers
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Appendices Interview Reflection (Appendix 1): The date of the interview that I had to do was on April 25‚ 2015. The person that I had decided to interview was my little sister named Meagan. She currently works at McDonald’s as a server. While interviewing her‚ we talked about many things that goes on behind the scenes at McDonald’s. We talked about all the hours that someone is capable of having and how much you can make doing overtime there. We also discussed the salary‚ when someone is needed
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Values Reflection Ursula Wilson CJA/474 November 18‚ 2012 Mathew Workman Values Reflection Every individual has a set of his or her own personal values that dictates how he or she reacts to situations in life and these values also define who he or she is. Values are significant and lasting viewpoints and principles shared by most people in society in regard to what is morally right or wrong
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MANA343 | NEGOTIATIONS & CONFLICT RESOLUTION Chapter 1: Nature of Negotiation What: Negotiation is a social process by which interdependent people with conflicting interests determine how they are going to allocate resources or work together in the future. It is a social process because people must interact with others to achieve their desired outcomes. When: We negotiate when we believe we can achieve more with others than without them. Why: Negotiation has become more important
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Cassie Jian – Reflection paper #1 – Dropbox This Dropbox case study‚ to me‚ was a very interesting one to read just because there were so many different elements to think about as well as an overwhelming amount of information included in the case. I always enjoy the reading the case studies because it always amazes me to read about and think about how something so big and so popular in the present started out so small‚ virtually from nothing. I think that one of the biggest reasons this company
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Chapter 1 Claiming Value in Negotiation 5-Step pre-negotiation framework: 1. Assess your BATNA 2. Calculate your reservation value 3. Assess the other party’s BATNA 4. Calculate other party’s reservation value 5. Evaluate the ZOPA Responding to their initial offer (Strategies): 1. Ignore the Anchor 2. Separate information from influence 3. Avoid dwelling on their anchor 4. Make an anchored counter offer‚ then propose moderation 5. Give them time to moderate
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Class Schedule: Tuesday: 2 – 5 pm Classroom: UCLL 173 (Lower Level of the Leon and Thea Koerner University Centre) Evaluation Term paper accounts for 2/3 of the final grade. a. Approximately a 30 - 40 page paper is expected. b. The paper is due on Friday‚ April 30 by 4:30 p.m. c. Papers must be handed in at the Fish Bowl (Reception) Desk in paper format‚ and e-mailed to Professor Weiler in Word format. Class participation accounts for 1/3 of the final grade. a. A portion of the
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Personality Reflection Personality reflection is a topic used to help a person come into understanding personality psychology. Also discussion on key personality features that defines the person I am and what key concepts or “constructs” comprised to explain my individual personality? It will further be explained if personality features are consistent or will the features change based on situations or environments changing. Defining personality is somewhat difficult to define. Although there
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Hours of Work | Work Operation/Shift Schedule | Shift Premium | Overtime | Rest/Meal Period | Opening Position | 2 Operating Shifts being run by 2 shift groups. (40 hour work week) Morning Shift (60% Workforce) Evening Shift (40% Workforce)Each employee will be working on 8-hour shift. Schedule of Shifts will run on a 5 day a week. Morning Shift -5 days (Monday to Friday) 8 hours fixed‚ with 2 consecutive days off (Saturday & Sunday off)Evening Shift – 5 days (Monday to Friday) 8 hours
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Negotiation Assignment This is the second meeting between me (Sales and Marketing Director for the Khao-Lak Resort and Spa) and Miss Natalie‚ A leading European Tour Operator from Italy (acted by Khun Suparadee) In the meeting‚ we still focusing on win-win situation or compromising because we would like to keep relationship between the resort and her company and we would like to keep the future sales opportunities. From the last meeting‚ I was presented her about my resort background and also
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