DETERMINING ASSESSMENT NEEDS AND TRAINING IN THE SERVICE SECTOR Dr. Farzana Firdousi Emirates Institute for Banking and Financial Studies PO Box 62091 Sharjah‚ United Arab Emirates E-mail: ffirdousi@yahoo.com Abstract Training plays a vital role in the success of organizations in the service sector. Profitability of this b sector can depend to a great extent on the service of its employees. Before any kind of training is delivered they are required to identify the training needs within their organizations
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Training and Development In today’s global scenario‚ just to do business is not enough. What is needed today is proactive style of management rather than reactive style. So‚ comes the concept of Competency based training and development in almost every type of organizations. To have this shift‚ the managers‚ the employees and the management together has to work to build a competent employee. Need for competence based Training: In order to use the best out of the employees in the organization‚
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reduce employee turnover and improve the workplace. Having the ability to survey the employees and find weak spots allows the industrial and organizational psychologist to determine the best measures to improve the company from the inside out. Using surveys on current and potential employees as well as assessments can cause the company to find weak employees and strong leaders that might have been previously overlooked. Industrial and organizational psychologist can improve the potential employee selection
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A Report on Training and Development Process in Nestle Bangladesh LTD. Executive Summary: Nestle is the world’s largest food group‚ not only in terms of its sales but also in terms of its product range and its geographical presence: Nestlé covers nearly every field of nutrition: infant formula‚ milk products‚ chocolate and confectionery‚ instant coffee products‚ frozen ready-made meals‚ mineral water etc. Nestle also a major producer of pet food.Nestle management provided their employees functionally
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and professional development. Keeping on top of my personal development has been by taking responsibility for my own actions I keep track of my training needs and look out for opportunities to attend additional training. I am aware that a lot of things keep changing in health and social care therefore I make it my responsibility to access up to date information via the internet‚ media and also from colleagues I try as much as possible to make myself available for in-house training sessions. My personal
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Development and Training Paper Training and development programs are introduced to organizations to improve the knowledge‚ skills‚ and abilities of employees. In addition‚ development and training programs are essential for an organization to successfully train and educate their employees. The quality and variety of the training companies provide is key for motivation. Reasons for training range from new-hire training about your operation to introducing a new concept to a workgroup. Quality
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Management Ch. 8 Orientation and Employee Training Chapter Learning Objectives: define orientation‚ describe and orientation kit‚ define training and‚ describe needs assessment‚ outline three categories of training objectives‚ job rotation‚ apprenticeship training‚ define virtual classroom‚ outline the sefven principle of learning and list the four area of training evaluation. Chapter Outline: Orientation‚ Training Employee‚ Methods of Training‚ Evaluating Training‚ Principle of Learning. New
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Training & Development When most people think of company training‚ the first thing that comes to mind is "inconvenience." Training conjures images of sudden scheduling; disruption of their personal life; travel; long‚ drawn out sessions and a sense of relief mixed with futility when it is over. Hardly the best mindset for learning! TABLE OF CONTENTS Title Page # Introduction 3 What is Training?....................................
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TRAINING AND DEVELOPMENT Introduction Every organization needs to have well trained and experienced people to perform the activities that have to be done. Training is a process of learning a sequence of programmed behaviour. It is application of knowledge. It gives people an awareness of the rules and procedures to guide their behaviour. It attempts to improve their performance on their current job and prepare them for an intended job. Development is a related process. It covers not only
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INTRODUCTION Employee training tries to improve skills as add to the existing level of knowledge so that the employee is better equipped to do his present job or to prepare him far a higher position with increased responsibilities. However individual growths are not and end in it. Organization growth needs to be meshed with the individuals growth the concern is for the organizations viability that it should adept itself to a changing environment. Employee growth and development has to be seen in
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