CONFLICT MANAGEMENT IN AN ORGANIZATION (A CASE STUDY OF UNIBANK GHANA LIMITED-ADUM) KWESI OPPONG-ADJEI ELIZABETH ASAFU-ADJAYE PRISCILLA ENYONAM KRAKAH JACQUELINE BEAUTY NYAAKU AMA KYEREWAA AMA TWUMWAA ANTWI A PROJECT WORK SUMITTED TO THE DEPARTMENT OFBUSINESS STUDIES IN PARTIAL FULFILMENT OF THEREQUIREMENT FOR THE AWARD OF THE BACHELOR OFBUSINESS ADMINISTRATION DEGREE(HUMAN RESOURCE MANAGEMENT) MAY‚ 2013 i STATEMENT OF AUTHENTICITY We Have Read The University Regulations Relating To Plagiarism
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Conflict Management Conflict is something that arises in any workplace. Conflict by definition is competitive or opposing action of incompatibles and a mental struggle resulting from incompatible or opposing needs‚ drives‚ wishes‚ or external or internal demands. Many will attempt to avoid conflict‚ when it is unavoidable in the work place. If conflicts are managed correctly the results can be positive as opposed to negative. Conflict management is the principle that all conflicts cannot necessarily
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INTRODUCTION WHAT IS CONFLICT MANAGEMENT? Conflict occurs when two or more people do not agree on an issue or course of action. Conflict is unavoidable in the workplace and is often valuable in contributing to the formation of high- performing groups. Not all conflict is bad. When conflicts are properly managed‚ positive learning experiences may result as it increases the groups ’ willingness or ability to ask questions and challenge the status quo. Conflict management seeks to limit the negative
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Improving group‚ organizational or team dynamics when conflict occurs "I plead with Euodia and I plead with Syntyche to agree with each other in the Lord." -- Philippians 4:2 Peacemaking: Tips for recognizing and managing conflicts Team unity: 5 conflict management techniques Missionaries get into conflict with each other. Pastors and lay people get into conflict. Volunteers in ministry organizations find themselves in conflict. Human relations managers in businesses often find themselves
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University of Phoenix Material Team D Conflict Management Plan Introduction While developing the teams‚ the management group finds that there is currently some internal conflict among two of the employees chosen for this project. David Nguyen has spoken to his current manager twice regarding his feelings that James Deal is intentionally creating problems on the production line‚ which is causing David to miss his quality checks. James insists that he has no idea what David is referring to and
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Conflict Management The Five Conflict Styles The Competing Style is when you stress your position without considering opposing points of view. This style is highly assertive with minimal cooperativeness; the goal is to win. The competing style is used when a person has to take quick action‚ make unpopular decisions‚ handle vital issues‚ or when one needs protection in a situation where noncompetitive behavior can be exploited. To develop this style you must develop your ability to argue and debate
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Practitioner Research Review and Synthesis Seiler [1] proposes a new way to think about intergroup conflicts. Indeed‚ he argues that traditional explanations such as simple personality clashes‚ conflicting ideas and competition for resources‚ authority or power do not pass the litmus test with regards to modern conflict management theories. Seiler posits that the health of the relationship between two groups is directly related to the “energy” devoted by groups to one another. In other words‚ how
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University of Phoenix Material Conflict Management Plan 1. Identify the available conflict management strategies and their strengths and weaknesses. Strategy Strengths Weaknesses Listen to both sides This allows each employee to tell how they feel and what this issue is. This may end up in a confrontation if not done in face to face. Get to the root of the problem This will allow management to only listen to what is going on‚ not people’s opinions‚ or office gossip The
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REFLECTIVE ESSAY ON ASSESSMENT AND MANAGEMENT OF URINARY INCONTINENCE INTRODUCTION There are many elderly clients quietly enduring continence issues‚ believing that frequency‚ urgency‚ and incontinence is an inevitable part of aging. Advanced practice nurses can play a significant role in discovering continence problems (Lea R.et.al.2007).Urinary incontinence is defined as the complaint of any involuntary leakage of urine(International Continence Society‚1997). A thorough physical assessment
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Conflict and Conflict Management Conflict may be defined as a struggle or contest between people with opposing needs‚ ideas‚ beliefs‚ values‚ or goals. Conflict on teams is inevitable; however‚ the results of conflict are not predetermined. Conflict might escalate and lead to non-productive results‚ or conflict can be beneficially resolved and lead to quality final products. Therefore‚ learning to manage conflict is integral to a high-performance team. Although very few people go looking for conflict
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