University© LR2011 2 RECAP You should remember from yesterdays lecture: • What is marketing research is? – Definition; Applied vs. basic research • What role does MR play in business strategy? • When should MR be conducted? • What is the difference between data‚ information and intelligence? • What are the characteristics that describe data? • When you would hire a research agency and when you would conduct the research internally? • What is included in a typical research brief? RMIT University©
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TYPES OF BUYERS 1. The Silent Buyer Stays silent‚ apparently glum‚ who is probably more disturbing to a new salesperson. How to handle: - Ask questions‚ wait for feedback. - Make a selling point‚ repeat it twice ask their opinion. - Meet silence with silence‚ it forces prospect to say something. 2. The Phlegmatic or Imperturbable Buyer These are cool and calm buyers How to handle - Go on for simple presentation‚ explain everything and give remarks of close. He will reply. 3. The
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Brands‚ Products and Consumers Cheng Li ID: 3964826 1. Introduction Brand and products have become apart of our lives. What is a brand? You to a strange city‚ hungry and looking for a hotel‚ the hotel is also a lot of what you see is also a lot to look decent. But mostly unfamiliar names‚ except a McDonald’s you know. Here are a few hotels‚ would
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Buyer (Source Selection): Use a weighting system to determine which evaluation criteria are most important. The evaluation criteria could be as simple as the price for off the shelf standard items‚ or it could be a combination of factors for a more complex proposal. Following is a list of some examples of evaluation criteria. • Cost - To evaluate the overall cost‚ you should consider all cost-related factors‚ such as: o Purchase price o Delivery cost o Operating cost • Business aspects
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Metalcraft Supplier Scorecard The following analysis breaks down the strength and weaknesses of Metalcraft’s on the basis of the different business functions that utilize the scorecard. Buyers Strengths: * Buyers come from many functional background including purchasing‚ engineering‚ quality and planning. This ensures that different team members consider various elements when buying products to ensure overall high standards Weaknesses: * Buyers are compensated on the price reduction
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Buyer Behaviour: The Consumer Decision-Making Process as it relates to Replacing a Laptop Computer Table of Content: 1. Introduction…………………………………….Page:1 2. The characteristics that affect consumer behaviour 3. The types of consumer buying decisions 4. The components of the decision making process 5. Conclusion 6. Reference list 7. Appendices 1. Introduction The purpose of this report is to describe the purchasing scenario of a consumer
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Paper Business Buyer Behavior Submitted to: Prof. Christian Bach Student Name: Student ID: Email: Section: Table of Contents Abstract The paper seeks to address the customers make purchases in order to satisfy needs. The wealth of products and services produced in a country make our economy strong. All the behavior of human beings during the purchase may be termed as buyer behavior. Purpose To understand the major factors that influence business buyer behaviors and
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Behavior The marketing concept emphasizes that profitable marketing begins with the discovery and understanding of consumers. And their needs and then develops a marketing mix to satisfy these needs. Consumers/ buyers considered to be as one of the important element in a company. These buyers/consumers are the one that generates the company’s income. In order to established loyalty among its customers a company should understand first the buyer’s/consumer’s behavior. Consumer behavior is the mental
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There is a major difference in organizational buyers and consumer buyers. The organizational customers are buyers who purchase products or services for resale‚ further their productions‚ and for resale. There is a variety of organizational buyers; including: producers of goods and services‚ intermediaries‚ government units‚ and nonprofit organizations. While individual Consumers buy for personal‚ family‚ or household usage (Perreault‚ Cannon‚ & McCarthy‚ 2011). Whirlpool’s new product‚ “Dual
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Affect Consumer Behaviour Marian Burk wood (2007). Essential guide to marketing planning huang yuarong . (2012). Consumer markerts and consumer buying behaviour. Available: http://www.docstoc.com/docs/119641724/Topic-5---Consumer-Markets-and-Consumer-Buyer-Behavior. Last accessed 20th‚ Nov 2014. Armstrong (2008). Principles of marketing. 5th ed. Harlow: Pearson Education Limited. 250. Jonathan D. Hibbard. (2014). Marketing. Available: http://www.britannica.com/EBchecked/topic/365730/marketing/27233/Cultural-factors
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