Both job enrichment and job enlargement are serve as a tool for motivation and employee growth in an organization. Job enlargement mean taking charge of more duties and responsibilities which are not mention in job description. Job enlargement is a horizontal expansion of job‚ while job enrichment is about giving more control and managerial task and responsibilities which is a vertical expansion. For job enlargement. It could be a means of eliminating the boredom directly related to the type of
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strategies are aimed at not only boosting sales‚ but also developing ties and a long-term relationship with the customer have an upper hand in the long-term benefit of the business in terms of sales and profitability. One way of achieving this is creating a customer loyalty programme which is an effective marketing tool. This is attributed to the win-win situation whereby the customers are rewarded for their loyalty as well as the business acquiring and maintaining their market share through repetitive
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commitment (Farkas & Tetrick‚ 1999) and job involvement (Babnik‚ 2010)‚ which are necessary in present times‚ where all firms are looking for competitive advantage and especially through their people (Galanou‚ & Dimitris‚ 2010). One of the most often cited definitions on job satisfaction is the one given by Spector (1979) according to whom job satisfaction has to do with the way how people feel about their job and its various aspects. It has to do with positive employee attitudes and actions are what create
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This is the Pre-Published Version The Impact of Employee Satisfaction on Quality and Profitability in High-contact Service Industries Rachel W. Y. Yee Department of Logistics‚ The Hong Kong Polytechnic University‚ Hung Hom‚ Kowloon‚ Hong Kong E-mail: Rachel.wyyee@polyu.edu.hk Andy C. L. Yeung* Department of Logistics‚ The Hong Kong Polytechnic University‚ Hung Hom‚ Kowloon‚ Hong Kong E-mail: lgtandyy@inet.polyu.edu.hk Tel.: (852) 2766 4063 Fax: (852) 2330 2704 *Corresponding Author T
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available at www.emeraldinsight.com/1598-2688.htm AJQ 11‚2 146 A study on the customer satisfaction and customer loyalty of furniture purchaser in on-line shop Yongju Jeong and Yongsung Lee Department of Business Administration‚ The University of Incheon‚ Incheon‚ South Korea Abstract Purpose – The paper intends to explore the influencing factors on customer satisfaction and customer loyalty in the internet shopping mall through service quality based on the data obtained from furniture
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Is there a Relationship between Employees Satisfaction and their Performance?: the Case of Teachers in Tanzania GovernmentOwned Schools Salimu Abushiri Jinyevu School of Economics & Business Administration‚ Central China Normal University‚ 152 Luoyu Avenue‚ Wuhan‚ Hubei‚ 430079‚ P.R. China salb90@yahoo.com Abstract This paper examines the existing relationship between employees satisfaction and their job performance by analyzing the determinants of the two variables (Satisfaction & Performance);
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Study…………………………………………………………………………………………………………………………..2 Review of the Related Literature………………………………………………………………………………………………….……..3 Organizational Commitment 3 Job Satisfaction 4 Employees’ Inefficiency 5 Corruption 6 Relationship between Corruption and Organizational Commitment and Job Satisfaction 7 Relationship between Corruption and Employees’ Inefficiency 7 Development of Conceptual Framework………………………………………………………………….………………………8 Methodology 9 Research Design 9 Sampling
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The Effect of Gender on Job Satisfaction and Organizational Commitment in Kuwait Rastied Al-Ajmi Kuwait University‚ Kuwait This study explored the effect of gender on employees perception of job satisfaction and organizational commitment in Kuwait. The study was conducted on 436 employees (213 females and 223 males) in five Kuwaiti government ministries. The author wondered whether Kuwaiti females are‚ at least‚ as committed and satisfied with their jobs when compared with their male counterparts
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is employees like to be at work and do not need close supervision to get the job done. Kent could be described as positive‚ enthusiastic‚ motivated‚ genuine and dedicated. His dominant characteristics build a constructive work environment.” Through the positive expectations of others‚ people increase their level of performance” (p 75). Kent describes the people working for Coca Cola to have high levels of job satisfaction which will result in a higher level of performance. With performance levels
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LOYALTY In the play as the audience we witness loyalty in two different ways. It can be referred as loyalty and disloyalty‚ but I want to emphasize on loyalty in the concepts of one which the loyalty that audience seeks in a character as a true man and the other one is which the loyalty that the character shows to themselves. In the play we see the loyalty of Macbeth to himself where he murders King Duncan in order to take the crown. This proves his loyalty to his own ambitions and desires. Also
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