and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model Ling Zhao a‚ Yaobin Lu a‚⁎‚ Long Zhang a‚⁎‚ Patrick Y.K. Chau b a b School of Management‚ Huazhong University of Sci. and Tec. Wuhan 430074‚ China School of Business‚ The University of Hong Kong‚ Hong Kong‚ China a r t i c l e i n f o a b s t r a c t Understanding the antecedents and consequences of customer satisfaction in the mobile communications
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developing‚ maintaining‚ and controlling human resources for effective achievement of organizational goals. This project is focused on employee welfare measure and employee morale. 2.1 EMPLOYEE WELFARE – DEFINITION Employee welfare means “the effort to make life worth living for workmen”. When all basic facilities are provided and employees obtain satisfaction then the productivity can be increased and development of the organization will be possible CONDITIONS OF WORK ENVIRONMENT 1) Working
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An Overview of Customer Satisfaction Models Willard Hom‚ M.B.A. Interim Director of Research Policy‚ Planning & External Affairs Division Chancellor’s Office‚ California Community Colleges Abstract The concept of customer satisfaction has attracted much attention in recent years. Organizations that try to analyze this concept should begin with an understanding of various customer satisfaction models. Such models clarify various theories about customer satisfaction‚ making research and analysis
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satisfied with their job will not be committed and productive. They will not be performing at the best of their capabilities if they are not satisfied. Consequently‚ not only the teaching profession is in serious risk but the attainment of Vision 2020 will be affected. The discussion of job satisfaction and dissatisfaction is largely generated from the theory proposed by Herzberg theory that is called “two-factor theory” or “two-hierarchy of needs”. Both job satisfaction and dissatisfaction are
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The Relationship between Drugs and Crime Sandra Lynn Manela CRJ308: Psychology of Criminal Behavior Currie Gauvreau January 21‚ 2012 The Relationship between Drugs and Crime There are two major factors facing the Criminal Justice system: crime and drugs. Crime has many faces and comes in all forms from petty theft to serial murders. Possession of illegal drugs is also against the law. If drugs are against the law to have in possession‚ it is also called a crime. Crimes do not have to
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CIPD Managing & Leading People Employee Engagement Contents Page Introduction 2 Principles of Employee Engagement 3 Employer & Employee benefits of employee engagement which might accrue to the employees and to the employer 5 Opposing arguments which might be put forward against the implementation of employee engagement 7 Specific employee engagement practices and techniques which‚ in my opinion‚ would be most beneficial to achieving
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Employee Empowerment: Organizational Achievement Through Employee Engagement Management of Human Resources MGT-331-CL02 Ronnie Ramirez April 20‚ 2014 Dr. Kathryn Adamson‚ PhD. TABLE OF CONTENTS I. Introduction 2 II. Issues Addressed 2-4 III. Analysis of Issues
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Ethan Martinez Rel1300 Dr. Benjamin Murphy October 21‚ 2013 Relationship Between Daoism & Confucianism History has shown us‚ that Daoism and Confucianism have many things in common as well as many differences‚ let me start with what is Daoism and Confucianism. Daoism is also known as Taoism‚ is a religious tradition originated from China in the 550 B.C.E‚ it was founded by Lao Tzu‚ a great philosopher and the author of the “Dao De Jing” .The “Dao De Jing” or “Tao Te Ching” is a Chinese text
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for the same. Due to delay in the receipt of fans at Baroda factory salesperson were asked to do the market survey. During this period 2 salesperson left the job after collecting salaries of the previous 2 working months. QUESTIONS 1.What improvements do you suggest in the staffing process followed by the company ? 2.Was Sunil Kumar right in getting market surveys done by the new salespersons ? Answers Ans. 1 The improvements in the staffing
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of the study Teachers play a very crucial role in achieving the objectives of Philippines’ vision 2020. Disgruntled teachers who are not satisfied with their job could not be committed and productive and would not be performing at the best of their capabilities. Teaching profession is facing problems related to teachers’ job satisfaction. The general perception is that teachers in the government school are dissatisfied with their profession. They are said to be dissatisfied with teaching in the
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