deliver productive outcomes at work and within society‚ one must first consider the concept of industrial relations; later known as employee relations due to the shift in trading trends of the UK from predominantly manufacturing industries. Employee relations concentrate on the management and maintenance of the employment relationship between employer and employee. This means dealing with employees either through trade unions or individually to bargain for employment practices‚ terms and conditions
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One of the more prominent relationships one may observe in The Kite Runner is between the Hazara boy‚ Hassan‚ and Amir. This relationship is one the most important in the novel as it acts as a large foundation which is required for the rest of the novel. “…we were kids who had learned to crawl together‚ and no history‚ ethnicity‚ society‚ or religion was going to change that either.” (27‚ Hosseini). Amir and Hassan were very close from a very young age‚ they had grown a very strong friendship with
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MKT 2500 sec. 8 12-5-12 P. 404 The three stages marketers use to measure brand loyalty is through brand recognition‚ brand preference‚ and brand insistence. Identify and briefly describe the different types of brands. Different types of brands vary and include classifications such as private‚ manufacturer’s or national‚ family‚ and individual brands. Private brands are offered by wholesalers and retailers. Captive brands are are national brands sold exclusively by a retail chain. Family brands
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QUALITY AND CUSTOMER SATISFACTION IN THE RESTAURANT BUSINESS Case Study- Sagarmatha Nepalese Restaurant in Vantaa THESIS CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Degree Programme in Tourism May 2012 ABSTRACT CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Unit for Technology and Business‚ KokkolaPietarsaari Date June 2012 Author Abadh Jibi Ghimire Degree programme Degree programme in Tourism Name of thesis SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE RESTAURANT
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A Project Report On “Employer Branding” Submitted for partial fulfillment of requirement for the award of degree Of PGPM Of & Master of Business Administration Of Manonmaniam Sundarnar University Tirunelveli Session 2010-12 Supervision by Rajagopal.V Senior Manager Talent Management Submitted by Karthik. D GSB Roll No: G1003/10 Enrollment No: 10AM60003 2011 GLOBAL SCHOOL OF BUSINESS EVERONN EDUCATION LIMITED #96 – 99 Industrial Estate‚ Perungudi‚Chennai - 600096
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CHAPTER - I INTRODUCTION Employee Morale refers to an attitude of satisfaction with a desire to continue and strive for attaining the objectives of a factory. Morale is purely emotional. It is an attitude of an employee towards his job‚ his superior and his organization. It is not static thing‚ but it changes depending on working conditions‚ superiors‚ fellow workers pay and so on. Morale may range from very high to very low. High Morale is evident from the positive feelings of employees such
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Employee engagement is a multi faceted concept. Employee Engagement is a two-way process between employees and an organization. In the words of Kahn (1990:694) ‚ employee engagement is defined as “the harnessing of organization members’ selves to their work roles; in engagement‚ people employ and express themselves physically‚ cognitively‚ and emotionally during role performances”. The cognitive aspect of employee engagement concerns employees’ beliefs about the organisation‚ its leaders and working
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Loyalty What is loyalty? Loyalty is a feeling or attitude of devoted attachment and affection. Loyalty is related to many other terms such: as Love‚ friendships‚ family relationship and many others. It is mostly of the time the basic of these other concept. Loyalty is only way to keep the people you love out of danger. For instance: if one of them going in a fight I will honestly‚ calm he/her down before‚ something bad happen. It is to be with a friend in good times and bad‚ time. Without the
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Journal‚ University of Nigeria Nsukka. Vol. 23. No.1. 137- 155 JOB SATISFACTION AS CORRELATES OF TEACHER ABSENTEEISM IN RURAL PUBLIC SECONDARY SCHOOL IN ABIA STATE Duvie‚ Adanma N. Department of Agricultural Education Michael Okpara University of Agriculture‚ Umudike and Okorie‚ Florence U. Staff School‚ Michael Okpara University of Agriculture‚ Umudike Abstract The purpose of this study was to examine job satisfaction variables as correlates of teacher absenteeism in rural public secondary
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Part 1: Customer Satisfaction and Loyalty Definition of Consumer Satisfaction: The satisfaction of customer is considered as the popular topic at the practice on marketing and the research as academic in view of the fact that the primary study of Cardozo’s (1965) on the effort of customers‚ their expectations and along with the satisfaction of them. In spite of taking many attempts for measuring and explaining the satisfaction of customer‚ there is not so much consensus conducting in relation
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