Some people think job satisfaction is more important than job security. But others believe that people cannot always enjoy their jobs and having a permanent job is more important. Discuss both views and give your opinion. Nowadays，most people have full time jobs and spend most of their adults life time on working. Therefore‚ some people tend to choose a satisfying job than a security one‚ while others convinced that taking a permanent job is more important. This essay will discuss both side
Premium Perception Person Sense
The relationship between customer loyalty and customer satisfaction John T. Bowen University of Nevada‚ Las Vegas‚ Nevada‚ USA Shiang-Lih Chen University of Nevada‚ Las Vegas‚ Nevada‚ USA Keywords Customer loyalty‚ Customer satisfaction‚ Database marketing‚ Hotels Abstract Develops and implements a method for hotels to identify attributes that willincrease customerloyalty. Otherhotels can replicate the methodology used in this study. The study makes
Premium Hotel Hotels Focus group
Leadership http://lea.sagepub.com/ Strategic leadership: The accomplishment of strategy as a ’perennially unfinished project ’ Marian Iszatt-White Leadership 2010 6: 409 DOI: 10.1177/1742715010379310 The online version of this article can be found at: http://lea.sagepub.com/content/6/4/409 Published by: http://www.sagepublications.com Additional services and information for Leadership can be found at: Email Alerts: http://lea.sagepub.com/cgi/alerts Subscriptions: http://lea.sagepub.com/subscriptions
Premium Leadership
The Relationship between Customer Satisfaction and Brand Loyalty Abstract This study attempts to examine the impact of customer service (retail service quality and product quality) on brand loyalty. It focuses on the particular aspects of customer service: personal interaction‚ policy‚ reliability‚ and problem solving. Data will be collected through an in-person survey and an on-line survey immediately following the purchase or visit to the store or website. Another survey will be administered
Premium Sales Customer service Business terms
There are two main different styles of leadership‚ which are transactional leadership and transformational leadership. Transactional leaders are focussing on the result and performance of followers‚ focus on achievement of established goals‚ and unwilling to make the change to avoid risks. This leadership style is less consider on the culture‚ attitude‚ and feeling of followers while it is aim to achieve organisational objectives such as increase quality of products and services‚ reduce cost of production
Premium Management Leadership Sociology
LOVELY PROFESSIONAL UNIVERSITY DEPARTMENT OF MANAGEMENT Capstone Project TITLE:“Relationship Between Website Attribute and Customer Satisfaction” SUBMITTED TO LOVELY PROFESSIONALUNIVERSITY In partial fulfillment of the Requirement for the award of Degree of “MASTER OF BUSINESS ADMINISTRATION” SUBMITTED BY: Kuldeep Tiwari Ambar Singh Archit Sharma Ankur Sood Reg no : 10809869 10804683 10800482 10800039 DEPARTMENT OF MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY JALANDHAR NEW DELHI GT ROAD PHAGWARA PUNJAB
Premium Customer satisfaction Sampling Customer relationship management
Larry Page Larry (Lawrence) Page‚ currently CEO of Google Inc.‚ was born on the 26th of March‚ 1973 in East Lansing‚ Michigan. He received his Bachelor of science in computer engineering from Michigan University and a Master of science in computer science from Stanford University. Proficient in computer science and extremely intelligent‚ he invented Pagerank‚ a powerful search algorithm that returned highly successful results to users’ queries (Page et al‚ 1999). Together with his friend Sergey
Premium Google
Assignment on: Employee Attitudes and Job Satisfaction Done by: T.K. Cédric Wan Wing Kai(081461) Cohort: BSc (Hons) Human Resource Management 09 Part Time Table of Contents Introduction……………………………………………………………………………………………………..3 Employee Attitude……………………………………………………………………………………………4 * Features of Attitudes………………………………………………………………………………………………………….4 Attitudes‚ Opinions and Beliefs……………………………………………………………………….5 Factors in Attitude formation………………………………………………………………………...6 Methods of Attitude
Premium Motivation Employment
International Journal of Hospitality Management 28 (2009) 254–262 Contents lists available at ScienceDirect International Journal of Hospitality Management journal homepage: www.elsevier.com/locate/ijhosman Transformational leadership style‚ market competition and departmental performance: Evidence from luxury hotels in Australia Anoop Patiar a‚*‚ Lokman Mia b a b Department of Tourism‚ Leisure‚ Hotel and Sport Management‚ Griffith University‚ 170 Kessels Road‚ Nathan‚ Brisbane‚ Qld
Premium Hotel Leadership Customer service
International Journal of Hospitality Management journal homepage: www.elsevier.com/locate/ijhosman Antecedents and consequences of job satisfaction in the hotel industry Jen-Te Yang * Department of Hotel Management‚ National Kaohsiung Hospitality College‚ P.O. Box 608‚ Kaohsiung City (800)‚ Taiwan‚ ROC A R T I C L E I N F O A B S T R A C T Keywords: Job satisfaction Organizational commitment Turnover intention The purpose of this study is to investigate the antecedents (i.e.‚ role ambiguity
Premium Organizational studies and human resource management Empiricism Job satisfaction