CRM refers to Customer Relationship Management. It is a strategy that a business or a company to adopt so as to reduce cost and increase profitability by increasing customers’ loyalty and satisfaction‚ i.e. the knowledge about their customers’ needs and wants… etc. By knowing their customers‚ companies can store customers information so as to for future analysis and manage the customers relationship. In CRM‚ it will mainly go through 4 processes‚ i.e. identify the customers‚ differentiate them by
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Changing Managerial Role Change Management is an approach to shifting/transitioning individuals‚ teams and organizations from a current state to an anticipated upcoming state. It is an organizational process meant to helping change stakeholders to accept and embrace changes in their business environment or individuals in their personal lives “It’s not so much that we’re afraid of change‚ or so in love with the old ways‚ but it’s the place in between that we fear… it’s like being between trapezes
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MANAGEMENT INFORMATION SYSTEM (INFO2501) SECTION 3 PROPOSAL FOR UPGRADING THE MANAGEMENT OF PATIENTS’ PROFILE DATABASE SYSTEM FOR HOSPITAL KUALA LUMPUR (HKL)‚ MALAYSIA. INSTRUCTOR: SIR AHMAD FATZILLAH MISMAN PREPARED BY: GROUP MEMBERS | MARTIC NO | SYAKIRA AMYRA BINTI HASRONI | 1026438 | NADIA BINTI SHAMSUL-AZMAN | 1024508 | FARAH ALIA BINTI KAMARUZAMAN | 1029178 | ELCY SYAFINA BINTI SYAFRI | 1119696 | Abstract Hospitals are the important places for the patients to
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Finding and Contribution According to many studies and researches over the past 30 years have shown there is an existence of a positive relationship between CSP and CFP. (Frooman‚ 1997) The data accumulated over the past 30 years do not support the latest contingency theory in the area of corporate social responsibility. (Soana‚ 2011) Some authors argue that good CFP leads to good CSP because more profitable companies have more resources for investing in socially responsible initiatives. On the
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The Role and Function of Law in Society The role and function of law in society today is that persons‚ whether it is an individual‚ a worker‚ or business owner‚ everyone is subject to and must abide by the laws of this country. A governments’ power is enacted by the laws created by the legislative branches of government‚ and they oversee the most basic concerns of our civil rights‚ times of war and peace‚ including the financial stability of the world. They stipulate peoples’ rights and responsibilities
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Customer Relationship Management RELATED KEYWORDS: * Real Estate * Companies * Infrastructure * Social Media * Ibm * | More Popular Articles About Customer Relationship Management NEWS SmartCompany‚ Iteamic in tieup October 26‚ 2004 | TNN BANGALORE: US-based SmartCompany has entered into a strategic alliance with Bangalore-based Iteamic‚ an innovative IT service company serving start-ups and small and medium enterprises‚ for the expansion of their market in Asia and
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How a working relationship is different from a personal relationship The difference between a working relationship and personal relationship is that a working relationship is different because of boundaries‚ professional codes of conduct‚ employer policies and procedures. in your working relationship you would be friendly have a different approach treat with equality you would know your role and responsibility you would not share personal information as you would with friends. Also a working relationship
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Management has been described as a social process involving responsibility for economical and effective planning & regulation of operation of an enterprise in the fulfillment of given purposes. It is a dynamic process consisting of various elements and activities. These activities are different from operative functions like marketing‚ finance‚ purchase etc. Rather these activities are common to each and every manger irrespective of his level of status. Different experts have classified functions
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Employee Relationship Management Assignment - 1 Trade Union In Jharkhand Jharkhand Krantikaari Mazdoor Union - JKMU Submitted by P.Lokeshwari S.Shahana Devi Jharkhand Krantikaari Mazdoor Union In July JKMU organised a union of 220 contract workers in a newly established private steel factory owned by Electro Steel Casting Ltd. 40 kms from Bokaro. All 500 workers employed in the
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Supplier relationship management is an approach to managing organizations interactions with the supplier of the goods and services it uses. The main goal of supplier relation management is to streamline and make more effective the processes between an organization and its suppliers. In order for this type of relationship to work and benefit both parties‚ the organization and its suppliers must have the same desired outcomes. Both parties must be willing to compromise‚ share information such as pricing
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