ROLE OF ADVERTISING & COMMUNICATION IN CORPORATE IMAGE BUILDING In an increasingly competitive marketplace‚ greater emphasis is being placed on brand image development as the basis for consumer discrimination. Advertising has a central role to play in developing brand image‚ whether at the corporate‚ retail or product level. It informs consumers of the functional capabilities of the brand while simultaneously imbuing the brand with symbolic values and meanings relevant to the consumer. These two
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(professional athleticism-based) and reputational (image-based). Functionally Tiger was one of the greatest golfers in the history of golf as a sport. Reputational-wise‚ Tiger was perceived as a positive role model demonstrating strong and confident manhood and masculinity. He was the best and represented the best. After his scandal in 2009‚ Tiger’s reputation endured a drastic decline amongst his fans‚ sports enthusiasts‚ and society overall. His personal brand was damaged and needs to be strategically
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Brand equity is considered a key indicator of the state of health of a brand‚ and its monitoring is believed to be an essential step in effective brand management (Aaker‚ 1991‚ 1992). Both researchers (e.g. Shocker et al.‚ 1994) and practitioners (e.g. Biel‚ 1992) have argued for the importance of understanding the concept of brand equity. Country of origin is another important variable influencing consumer perceptions of brands (Hulland‚ 1999) and brand images (Ahmed et al.‚ 2002). In the present
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Loyalty Loyalty is a complicated concept‚ which can be interpreted in many points of views. It is related to many other terms such as love‚ friendships‚ family relationships and many others. Loyalty is most of the time the basis of these other concepts. Without the presence of loyalty a strong relativity can never be built. Other than emotional relativities‚ loyalty is valid for many other areas as well. The dictionary defines the word loyalty as; “the state or quality of being loyal; faithfulness
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Pp.123-133 Brand Equity‚ Customer Satisfaction & Loyalty: Malaysian Banking Sector Norbani Che-Ha* and Shahrizal Hashim** Services cannot be seen‚ felt‚ tasted or touched in the same manner in which goods can be sensed. Therefore‚ the key to success in services marketing is to ‘tangibilizing the intangible’ by using an extrinsic cue like a brand. Moreover‚ brands that are high in brand equity are organization powerful assets. They can lead to customer satisfaction and customer loyalty. This study
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I. Introduction 1. Problem Statement A number of papers have discussed about the factors that influence a consumer’s brand loyalty‚ such as "An empirical model for brand loyalty measurement" (Punniyamoorthy‚ M and Prasanna Mohan Raj‚ 2007)‚ or “The relation between Brand Loyalty‚ Product Involvement and Information Search” (Ai Lin Lim‚ 1999). Although both of the researches mentioned above reached some conclusions about their topics‚ it is our initial assumption that these conclusions will be
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branding and brand loyalty would be discussed in theory firstly‚ and further analysis would be made on them separately‚ supporting by examples of Virgin Atlantic airway. Finally‚ a conclusion will be given out. In general‚ there are numerous definitions of marketing as it has various features to involve‚ and the one below has concluded main factors of it: “Marketing consists of individual and organizational activities that facilitate and expedite satisfying exchange relationships in a dynamic
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Title Brand Image Attitude and Perceptions towards a Brand during the Course of an Acquisition in the clothing industry in the UK Brand is a powerful tool to attract more consumers to buy particular products. In a developed country like UK‚ clothing industry is one of the major industries that substantially contribute to the economy. As consumer’s decision making plays a big role in any market‚ it is vital to study how consumers make their choices when purchasing clothes to evaluate the impact
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Relationship between Purchasing Department and other Departments In a firm with a good system of internal control‚ all purchases of machinery‚ equipment and materials must go through the Purchasing Department. The department that wishes to purchase something cannot directly order it‚ but instead creates a document called a requisition‚ which must be approved by the appropriate person (i.e.‚ the one with the authority to approve requisition). The approved requisition form is sent to the Purchasing
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strong brand image that makes each property unique. The dilemma found in this case is whether to keep the current individual branding strategy or create a corporate branding strategy‚ without undercutting the distinctiveness of each hotel. To do so the following points will be covered: Recommendation on individual versus corporate branding strategies. Qualitative analysis considering pros and cons of each branding strategy Quantitative analysis estimating the impact of Rosewood’s corporate branding
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