PESTEL and Porter’s Five Force Analysis of QANTAS Assessment 2: Report Fiona Anderson‚ Assessment 2: Report MGT330— Kym Treharne Due Date:10 September 2014 Student Number: 11449245 Executive Summary The following paper provides an analysis and evaluation of the current market position of Qantas and the airline industry. By assessing the company both internally and externally by applying PESTLE and Porter’s Five Force frameworks‚ this report will assess Qantas’ opportunities and strengths within the
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CASE STUDY ASSESSMENT 2: QANTAS INTERNATIONAL 1.0 INTRODUCTION All over the nation‚ news of Qantas’ restructuring of Qantas International (QI) has reached ears of many Australians and many have voiced out their concerns on the matter. Qantas International has been the weak link in the operations of Qantas group compared to its domestic‚ freight‚ low-cost carrier Jetstar and frequent flyer businesses. Qantas’ new strategy involves expanding its base of operations into the Asian region to capture
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satisfying customer needs‚ it includes all aspects of a customer’s experience in dealing with an organization. Customer service also represents an overall description of the desired relationship between the producer or seller and the customer. Customer services is one of the most important ingredients of marketing mix for products and services. High customer service helps create customer loyalty. It goes without saying that today’s customers are not only interested in the product or service being
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Qantas dispute heads to umpire‚ more pain possible Kelly Burke‚ Matthew O ’Sullivan‚ Jessica Wright November 22‚ 2011 [pic] Alan Joyce… “the winners out of this are our customers”. Photo: Dallas Kilponen THE Qantas dispute will drag into next year and there is a threat of further legal action‚ with negotiations between the three unions and the airline collapsing within hours of the mandated deadline. Despite a push by the Transport Workers Union to extend the 21-day negotiation period‚ yesterday
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Introduction Qantas Airlines‚ initially known as Queensland and Northern Territory Aerial Services Limited (QANTAS)‚ was founded by two former war pilots‚ Wilmot Hudson Fysh and Paul McGinness‚ in 1920 at Queensland‚ Australia. Qantas is the flag carrier airline for Australia and it is the second oldest airlines in the world. Qantas Airlines headquarters is located in Mascot‚ Sydney‚ New South Wales with its major hub at Sydney Airport. The airline began with joy flights in 1920 and by 1922
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Qantas Globalisation Introduction (Introduction to case/Case background) - In July/August of 2011‚ three unions‚ the Transport Worker’s Union‚ Australian and International Pilots Association and the Australian Licensed Aircraft Engineers Association began to take industrial action against Qantas‚ demanding better pay and conditions for engineers‚ pilots and groundworkers to account for the rise in the rate of inflation. - Admist the existing dispute between Qantas and the unions‚ CEO Alan Joyce
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THE QANTAS GROUP 108 Independent Auditor’s Report to the Members of Qantas Airways Limited REPORT ON THE FINANCIAL REPORT We have audited the accompanying Financial Report of Qantas Airways Limited (Qantas)‚ which comprises the Consolidated Balance Sheet as at 30 June 2011‚ and Consolidated Income Statement‚ Consolidated Statement of Comprehensive Income‚ Consolidated Statement of Changes in Equity and the Consolidated Cash Flow Statement for the year ended on that date‚ notes 1 to 36 comprising
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company. Qantas which was founded in 1920 was first only a domestic airline. Eventually the company began travelling internationally and started expanding itself into the global market. Qantas today has become Australia’s national airline and one of the world’s leading long distance airlines. To become one of the worlds’s leading airlines; Qantas expanded into the global market in numerous ways. Qantas became involved in global alliances
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context where to Qantas Airways Limited operates. It shows that‚ Qantas has a long history and sustainable development but needs to evolve in the global world. ization context‚ the company has to continue to participate in international activities to grab development opportunities. Besides that‚ the increasing competitive also challenges the corporation. In order to be successful and take competitive advantages‚ strategy is the key element for every enterprise including Qantas. By researching and
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Internet strategy paper is prepared for Qantas Airways with the aim of analyzing how Internet marketing was incorporated in the company’s business strategy. Gathering of needed information was done through utilizing electronic databases and journals from the library‚ as well as books related to the topic. In addition‚ websites of the various businesses involved were viewed for the latest company news and information. For the purposes of this paper‚ the Qantas Group is narrowed down to one of its
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