adequate service The level of service quality a customer is willing to accept. aftermarketing Marketing technique that emphasizes marketing after the initial sale has been made. after-sales surveys A type of satisfaction survey that addresses customer satisfaction while the service encounter is still fresh in the customer’s mind. ambient conditions The distinctive atmosphere of the service setting that
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(BRTC) Letter of Transmittal 29 August‚ 2012 To Tarafder Md. Mehedi Al_Masud Course Teacher School of Business Studies Southeast University Dear Sir‚ With due respect‚ we are submitting this report on the basis of service industry “BRTC ”. We took help from our course teacher Tarafder Md. Mehedi Al_Masud from internet and used our creativity. This report is only for academic purpose. This is not at all for regular activities. I therefore‚ request your favor to accept
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The Pharmaceutical Industry: Key success factors High profit after launching the product: Before a pharmaceutical company establishes a new product it takes them a lot time and work. The whole project‚ from the beginning until the end‚ where the medicine can be launched can last about 12 years. But once the drug is on marked the producing company has very high margins. On average‚ a Blockbuster drug is for about eight years on the marked and each year it has revenues in the range of one
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12/17/2010 MSc OR/BAC | Courier Services | Managing Business Operations | SERVICE OPERATIONS MANAGEMENT - group 5 | Contents Service Definition 2 Intangibility 2 Heterogeneity 2 Inseparability 2 Perishability 2 Service Classification 3 The Volume Measure (Silvestro) 3 Other Service Classification Models 4 Service Design 5 What is the philosophy behind the service design? 5 What to deliver to courier service customers? 6 How to deliver? 7 The blueprint diagram 7 Customer actions
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submission: TRANSMITTAL LETTER The Report supervisor Md. Amdadul Haque Asst. Professor Department of Finance Bangladesh University of Business & Technology (BUBT). Subject: Submission of financial report of Renata Ltd. & Beximco Pharmaceuticals Ltd. Dear Sir It is our pleasure to present the report on Managerial Finance. Which is done for partial fulfillment of the requirement of BBA degree. As measurement we are enthusiastic to you for giving us the opportunity to undergo such
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Prescription drugs are drugs that save millions of people’s lives everyday. Many people depend on these things in order to keep them alive. Although‚ major pharmaceuticals companies view this as a very dependable way of receiving capital‚ having to need these things in order to live another day. Since people most of time need this drug in order to survive they are willing to pay thousands of dollars just so they could live another day. There are many people who require these specific things in
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ACCONTABILITY IN PROJECT EXECUTION The structuring of work and delegation of authority for execution of the project would not automatically ensure achievement of the objectives of the project. Authority empowers one to make decisions for results in relation to the work at hand. Hence‚ one who is delegated authority must take decisions and those decisions must product results. But some individuals may not take decisions and also may not be concerned about results; delegation of authority to such
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Adv Prof Dev & Res: Project Proposal and Plan Page 1 Mayur Sojitra 000594653 STUDENT NAME: MAYUR POPATLAL SOJITRA STUDENT ID NUMBER: 000594653 PROPOSED TITLE FOR DISSERTATION: Pharmaceutical Industries and CSR in India: Relationship between CSR Activities and Financial Performance of Pharmaceutical Industries Project Overall Aims and Objectives The modern base of globalisation and ethical behaviour has considerably changed the basic philosophy of Corporate Social Responsibility of
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Treatment of Antibiotic Pharmaceutical Wastewater Using a Rotating Biological Contactor One of the treatment of the wastewater is the treatment of antibiotic pharmaceutical wastewater using a rotating biological contactor. For your information‚ Rotating Biological Contactors (RBC) are effective for treating wastewater‚ while they are rarely reported to be used for treating antibiotic pharmaceutical wastewater (APW). Next‚ the biological treatment processes have been widely used in wastewater treatment
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Teva Pharmaceuticals Strategy Overview 4/22/2013 PARTHIBAN SELVAM SMU MBA 2013 Business Overview: Teva Pharmaceuticals is a pharmaceutical company specializing in generic and proprietary drugs. It is the world’s 11th biggest pharmaceutical company. Apart from its major market‚ US and Europe‚ it has a major presence in Russia‚ Latin America‚ Japan and South Korea. In 2012‚ it had revenue of 20.3 billion and a net income of 1.96 billion (see table 1). Target Customers: Teva pharmaceutical’s
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