Nowadays‚ it is easier and easier for people to travel abroad. Thank to the globalization‚ the amount of foreign tourist is continuously increasing in some developing as well developed countries. Along with many benefit and joyfulness that traveling abroad brings to them‚ there are many disadvantage of it that suffer to the foreign tourists‚ especially‚ when they do not get some knowledge about the journey‚ destinations… before traveling. People desire to travel abroad because they can take the
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What is the most reliable Way of Knowing in relation to the world of Mathematics? Mathematics is fundamentally a translation of the tangible (and sometimes intangible) into abbreviated and simplified forms of actualization. It has been used for many centuries to put exact labels on time (e.g. counting lunar cycles was once used in its primitive form for counting days and years)‚ quantity (e.g. people frequently had to count their money‚ farm animals and even slaves) and indeed quality (e.g. to know
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and draw on our past experiences to use this information in the present. Psychologist Elizabeth Loftus has dedicated decades of her career to studying‚ not the concept of remembering‚ but the concept of false memories. In her TED presentation ‘How Reliable is Your Memory?’ she speaks on the inaccuracy of eye witnesses and how a person can be so sure about something‚ yet be so wrong in the end. In this presentation‚ she tells that story of Steven Titus‚ a man who was falsely convicted of rape because
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The global pharmaceutical industry – in the land of shrinking giants. 1. Introduction The case describes the evolution of the industry and its unusual strategic environment. Attention is drawn to environmental pressures from regulators and payers. Key forces driving the industry are discussed‚ including addressing unmet medical need‚ the importance of innovation and time to market‚ and globalisation. The case illustrates how an increasingly hostile environment‚ combined with a decline in R&D
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Company 1 is the largest prescription pharmaceutical company in the entire world. They supply many ethical pharmaceuticals‚ which are supported by the budget of research and development. Company 2 is a well-diversified heath product company including products in non-prescription drugs‚ health and beauty products and medical diagnostics devices. Significant parts of their mass market oriented strategy include: management and brand development. By analyzing the financial ratios for company A and
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Pharmaceutical Industry - Key Success Factors There’s a time for everything. For Dr Ramakanta Panda‚ it was time to build a ’modern hospital’ in India. As a cardiac surgeon from the prestigious Cleveland Clinic‚ US‚ he was known for his super-safe hands. But his ideas proved too radical for the design team. Whoever heard of picture windows to ward off ICU psychosis? Or counselling areas for patients’ relatives? How would cafeteria‚ convenience store‚ library‚ public booth‚ Internet access‚ and
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Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)
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FEATURES OF SERVICES In terms of economics‚ service is a transaction where no physical goods are transferred from the seller to the buyer. The benefits of services are held to be demonstrated by the buyer’s willingness to make the exchange. In terms of management‚ Service is a customer-focused approach in delivering information technology. Service Management focuses on providing value to the customer and also on the customer relationship. Some of the basic features of Services are: 1. Intangibility:
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Case 34 Lorex Pharmaceuticals Elaina Wesel MANA 6302 N1 Abstract This report will seek to outline and discuss the challenges faced by Lorex Pharmaceuticals. This report will detail the circumstances that dictated the challenge faced Lorex Pharmaceuticals‚ as well as the key areas they must consider when attempting to resolve this challenge. The report will examine the possible outcomes‚ and make a final recommendation based on the information provided. When developing a brand new product
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Assignment on SERVICE FAILURE AND SERVICE RECOVERY Few months back my experience with ICICI bank helped me identify with these concepts. Service failure can occur on multiple dimensions. A core service failure occurs when a customer is not able to avail the service one has paid for. A service encounter failure occurs when customer interaction with employees of a firm leave the customer feeling negative about the firm. I experienced the first type of service failure. In March 2010‚ while
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