ambitions with my manager‚ she offered me an interview‚ then a training in ticketing. I was successful and she offered me a maternity cover position on revenue. 2. Provide an example when you have made a sale through the delivery of exemplary customer service. Answer Engaged in a conversation with a passenger who was buying a single ticket on board I found out that he returns within a month so I advised him that is cheaper to buy a return. He din’t buy only the return‚ he was so happy with the idea of
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care for others. I feel obligated to utilize my gifts in an organization as prestigious as the National Honor Society. Over the past years as a scholar‚ I believe that I have demonstrated all four principles: scholarship‚ leadership‚ character‚ and service. During my high school career‚ I have put a lot of effort into my schoolwork and have challenged myself with many advanced courses. I have successfully been competing with other students for the top position in certain subjects since elementary
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The tertiary sector of the economy (also known as the service sector or the service industry) is one of the three economic sectors‚ the others being the secondary sector (approximately the same as manufacturing) and the primary sector (agriculture‚ fishing‚ and extraction such as mining). The service sector consists of the "soft" parts of the economy‚ i.e. activities where people offer their knowledge and time to improve productivity‚ performance‚ potential‚ and sustainability‚ what is termed affective
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paradigm is beginning to lose its position. Service marketing is one leading new approach to marketing. Four main characteristics of services defined by Kotler et al. (2009) are intangible‚ perishable‚ variability and inseparability (see Appendix A). Thus‚ Booms and Bitner (1982) turn services marketing into 7Ps by adding people‚ physical evidence and process. According to Vargo and Lusch (2004)‚ a paradigm shift in the marketing discipline that is service-dominant logic(S-D logic) and can be captured
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Quality Management on Domestic and Global Competition In Pakistan‚ Sanofi-Aventis and GlaxoSmithKline are pharmaceutical companies that market popular products and carry very similar medications. Companies like these have the mission and responsibility of providing medicines and vaccinations to better people’s live in different countries and communities. One of the largest and leading pharmaceutical companies in Pakistan is the Sanofi-Aventis Pakistan Limited. The chains put most of their focus on
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INTRODUCTION We are industrial security and maintenance consultants and surveyors. We undertake to unload you of the burden and worries connected with all security and housekeeping aspects of your institution by effective and reliable security and maintenance services through our trained personnel‚ who posses sound professional knowledge‚ in vigilance‚ patrolling‚ gate controls searches‚ investigations and prevention of crimes by plugging loopholes and leave you free to devote the time and energy
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The current study examined the effects on disabled individuals when they owned or interacted with service dogs. The results revealed that individuals feel owning a dog‚ service or regular‚ does make a positive and significant difference in the lives of the disabled and‚ therefore‚ supports the hypothesis. There were two surveys. One dealt with disabled individuals and the other dealt with caretakers or people who knew the disabled individual. In both surveys‚ the majority of participants stated that
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Does the character of Briony give an unbiased reflection of her character in chapters 1-2? On the one hand‚ the narrator’s reflection of Briony does appear to be biased‚ as she paints those she disagrees with in a negative light. In chapter 1‚ when the reader is introduced to her cousins‚ we are told that they were divorced. Even though in 1935‚ (when the novel is set) divorce was rather scandalous‚ and (especially) the women would attain pariah status‚ one would expect the children of a
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PHARMACEUTICAL PATENTING IN INDIA:PROBLEM OF PUBLIC ACCESS TO HEALTH TABLE OF CASES 1) Novartis AG v. Union of India‚ (2007) 4 MLJ 1153 2) Bayer Corporation & Others v. Cipla‚ UOI & others‚ 2009(41) PTC 643 (Del). INTRODUCTION A pharmaceutical drug‚ also referred to as medicine‚ is a chemical substance used in the medication or in the preparation of medication for treatment‚ cure‚ prevention or diagnosis of disease. The definition of the term drug includes articles intended for use in
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RESEARCH AND DEVELOPMENT SCENARIO IN INDIAN PHARMACEUTICAL COMPANIES SUBMITED BY: MR. SHAMSHAD AH DEPARTMENT OF PHARMACEUTICAL MANAGEMENT DEPARTMENT OF PHARMACEUTICAL MANAGEMENT NATIONAL INSTITUTE OF PHARMACEUTICAL EDUCATION AND RESEARCH SEC. NO. 67‚ S.A.S. NAGAR MOHLI PUNJAB CONTENTS: * OBJECTIVES....................................................................................3 * INTRODUCTION.............................................................................3
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