Salama Hoover Marketing Dynamics August 1‚ 2013 Starbucks Company Case 1. Describe how Starbucks initially segmented and targeted the coffee market? * Starbucks at first segmented and targeted the coffee market by providing customers a “third place.” Customers saw Starbucks as a place to get away from work‚ home‚ and etc. Soon enough‚ The Starbucks Experience started; giving personal service and appealing atmosphere. The company was known in the coffee market for premium brand‚ Starbucks
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Case Overview FinePrint Company (FPC) owner and manager John Johnson is weighing a proposal from a local Virginia businessman by the name of Ernest Bradley and his small business “SmallPrint Shop” (SPS). FPC employs one sales representative and one printing-press operator‚ but it also relies on temporary labor to help with the fluctuations in volume. At current it is running at full capacity: 150‚000 brochures a month. SPS is known for its basic printing services; however it is capable of more
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MATERIAL M-Tel Call Centre data: What does it tell us? In May 2009‚ Esther Ching is three months into her role as manager of the complaints section of a call centre‚ located in India. The call centre is owned and run by M-Tel‚ a Malaysian telco company. Her section handles all billing complaints and service difficulties. The main products are landlines‚ mobile telephones and internet access. She is required to present a report about the performance of her section‚ as part of the regular performance
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September 11 (Thursday) Chinese Multinationals Case: Haier: Taking a Chinese Company Global HBS Case 9-706-401 September 18 (Thursday) Russian Multinationals Guest Lecturer - Stav Fainshmidt Case: Gaz Group Russia: The Gazelle Light Commercial Truck; Ivey Case 9B13M104 September 25 (Thursday) TBD October 2 (Thursday) Indian Multinationals Case: House of Tata: Acquiring a Global Footprint HBS Case 9-708-446 October 9 (Thursday) Individual Company Analyses Due Case: The Indian Tiger Prowls in Africa: Bharti
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Operations Management II Yankee Fork and Hoe Company (YFHC) Total (50) Marks Weightage 10% Lead Questions for Assignment 1 1. What kind of forecasting system is being currently used by YFHC? What are the current problems faced by YFHC due to problems in forecasting. (5 marks) (max.100 +100words) Ans: Adams has been using the Qualitative method rather than Quantitative method. 2. What is the importance of accurate forecasting for YFHC? Justify with case specific information and avoid general
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Case Assignments Case 1: An ERP Story 1. What are the project’s main characteristics and challenges identified by Jean Roberge? 2. In your opinion‚ does the project have other characteristics or challenges that Jean Roberge did not identify but should also be taken into account? Case 2: Mrs. Field Cookies 1. Describe and evaluate the role of information technology at Mrs. Fields Cookies in terms of the following: a. IT architecture b. IT and Organization
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Bellagio Questions Name: Sam Clark Bellagio Questions 1. Focus on three key roles at mainly three levels of authority in the casino—blackjack dealers‚ pit bosses‚ and the vice president of table games. How would you characterize the “control strategy” (e.g.‚ tight vs. loose) used over each of these roles? 2. Prepare a list of the controls described in the case. What control problems are they designed to address? Are the managers interviewed for the case justified in being proud of their
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Jones Distribution Case Finance Team -13 Executive Summary: The Company Jones Electrical Distribution was founded in 1997. The company distributes and wholesales electrical components. It is a sole proprietorship owned by Nelson Jones who is looking for a new banking relationship that will allow him to receive a larger loan to sustain his business. Even though the company has been turning in profits‚ the ineffective collection practice‚ not availing trade discounts on time and ineffective
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Chapter 3 Starbucks Case I. Answer the following two questions: 1. Assume now you are in the context of what is described in the case‚ how can you challenge Schultz’s business model? Justify your argument. (10 pts) Howard Schultz actually has a really good business plan in our opinion‚ one that is actually very difficult to find an aspect to challenge. Any problem that has risen with it‚ Schultz has taken the necessary steps to correct it. For example‚ when the finances of the company as well as the
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Chapter 6‚ Case 6.1 Q1. Evaluate each of the changes in the context of j.n.d: “Coca-Cola Deleting ‘Classic’ From Coke Label” – Coca -Cola did succeed to remove the word ‘classic’ from its coke label without much noise and “bad attention”. Coca Cola silently removed the ‘classic’ by shrinking the font size in the last decade‚ and succeeded to not change their world famous label without much notice. The j.n.d was successful and effective‚ and they changed the label without losing the existing
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