A REPORT ON THE “CUSTOMER SATISFACTION” AT “ORIENTAL BANK OF COMMERCE”‚ BHADRAK‚ ODISHA‚ PIN- 756100 A report Submitted in partial fulfillment of the requirement for the Award of the degree of Master of Business Administration Submitted by Mr. Chandrakanta Panigrahi MBA (BA)‚ TRI- IV ROLL NO- 07 UNDER THE GUIDANCE OF Prof. Dr. kirti Gupta [pic] INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP DEVELOPMENT BHARATI VIDYAPEETH UNIVERSITY PUNE *2008-2010*
Premium Bank
An Analysis of McDonald ’s Table of Contents Executive Summary 3 I. Background and History of McDonald ’s 4 II. Analysis of McDonald ’s 5 The industry environmental Markets 5 External Environmental 7 SWOT Analysis 10 Company performance over time– financial outlook – stock analysis 12 Strategy/Five Forces Framework 15 III. Issues involving McDonald ’s 20 Advertisement
Premium Fast food Fast food restaurant
indirectly impacting McDonalds. Currently McDonalds is using lots of strategy which got positive and negative effects on company. .MacDonald’s should keep the effective and successful strategy and modify or redesign the failure strategy. This report uses SWOT analysis to evaluate the current strategy and recommend three years strategy for McDonald’s. 2. Analysis 2.1 Discussion of the environmental factors impacting McDonalds‚ placing emphasis on the key drivers: As McDonalds is a global company
Premium Strategic management Burger King
When you think of Mcdonalds‚ do you just think of a local burger joint‚ or do think of a worldwide selling brand? Mcdonalds originally started as a drive through in California‚ but now is a globally known fast food chain. This now famous burger joint spread to other countries by tourists being fascinated with the food and the franchise trading tips and tricks on how to make the perfect BigMac. Mcdonalds has changed the lives of countless people around the world by simply giving them a
Premium Hamburger United States Fast food
latter definition highlights the creative potential of communication to construct new possibilities for organizing. McDonald´s is a company who developed one of the most successful communication strategies and the first organization which was concentrating on families when constructing the eating facilities. Mission statement of the company McDonald ’s mission is to be the world ’s best quick service restaurant experience. Being the best means providing outstanding quality‚ service‚ cleanliness
Premium
McDonalds has more than 31‚000 restaurants serving in almost 120 countries. Of the 31‚000 restaurants‚ at least 14‚000 are in US. However‚ now‚ because the care of McDonalds about favors and cultures in each countries it enters‚ McDonalds can open more restaurant in new areas such as China or India that the countries which culture influences on people lifestyle deeply. They are very potential markets. The expansion of these areas is big opportunities for McDonalds. China was McDonald‟s first
Premium Middle class Hamburger Lower middle class
leadership strategy of the McDonalds Corporation. Introduction In this module I have learned a vast amount of information dealing with groups. I have learned what it takes to make a group work and how to best function together. While learning about these processes‚ my group was inspired to present the group dynamics of the McDonald’s Corporation. There are many areas in which McDonald’s expresses togetherness as well as an efficient business strategy. Throughout this report I will give information
Premium Franchising Business model Franchise
tasks. The aim of this assignment is to evaluate the importance of job design and the ability of managers try to increase productivity by offering non-monetary rewards that make it easier for employees to do their job with an increased sense of satisfaction with the outcome of their daily duties. Job design is important for an organization to perform the organizational activities in the most efficient and effective manner. It provides the required information about the layout and also specifies the
Premium Employment Motivation
analyze the importance and the extent to which culture affects the operations of McDonald’s in China. The impacts of the Chinese culture on the operations‚ policies and decisions of McDonald’s are studied as well as the changes brought about by McDonalds‚ a symbol of American culture‚ to the Chinese society. Two areas will be analyzed –employee relations (human resources management processes and policies) and restaurant operations. Part I: The Chinese Culture Kluckohn and Strodtbeck’s Cultural
Free China Chinese language Culture
McDonalds Strategy McDonalds Strategy According to the McDonalds 2010 annual report‚ the company continues to remain in a good position for success because McDonalds applies the “plan to win” strategy (McDonalds‚ 2010-2014). The concept behind the “plan to win” strategy is not for McDonalds to be the biggest fast food chain but for the company to be the best fast food chain (McDonalds‚ 2010-2014). The plan to win strategy focuses on the core drivers of the business. The strategy utilizes the five
Premium Strategy Fast food Fast food restaurant