1. Executive Summary This case study seeks to evaluate the interests of various stakeholders of McDonald’s Corporation‚ its relation and impact to the organisation’s sustainability‚ with recommendations aimed at propelling the organization into a sustainable corporation. Among the strategic issues affecting sustainability are identified as obesity‚ advertisements targeting children‚ environmental pollution and treatments of animals. These and others factors have pressured McDonald’s to shift to
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THE LEVEL OF CUSTOMER SATISFACTION OF DOK ALTERNATIBO PRODUCT USER’S IN BANSALAN An Undergraduate Research Presented to the Faculty of the College of Business Administration Program University of Mindanao Bansalan Campus Bansalan‚ Davao del Sur In Partial Fulfilment of the Requirements For the Degree of Bachelor of Science in Business Administration Major in Human Resource Management Major in Financial Management By: Lianne Mae P. Teves
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Cases Teacher’s Name April 19‚ 2011 McDonald’s and Its Critics McDonalds started in San Bernardino‚ California simply as a drive-in and a car hop service with a large menu in the 1940s and the first McDonalds restaurant was opened in Des Plaines‚ Illinois in April 1955. Over the years‚ McDonald has established itself as one of America’s most popular fast food chains. From its early beginnings to its current state‚ McDonalds has undergone several changes in business procedures to include changes
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Customer satisfaction is an important factor of every organization .the market should measure and monitor satisfaction on going basis when a person satisfied of product‚ he gets more than what he expected .In this project deals only the customer satisfaction on Airtel service According to Philip Kotler‚ “satisfaction is a person’s feelings of pressure or disappointment resulting from product’s perceived performance (outcome) in relation to his or her expectations. Customer satisfaction is the level
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BUSINESS MANAGEMENT III MCDONALDS INTRO McDonald’s fast food restaurant is one of the largest franchises in the United States as well as aboard. Their top menu items include: hamburgers‚ cheeseburgers‚ McNuggets‚ and French fries. They are also known for one of their popular desserts: the apple pie and their breakfast sandwich: the Egg McMuffin. There are more than 32‚000 McDonald’s restaurants serving in 117 countries. More than 75% of McDonald’s restaurants worldwide are owned and operated
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without any satisfaction because they have to earn some money to survive. I think that the main reasons why the people in Uzbekistan are not satisfied with the work they do are the absence of good knowledge of management in the organizations and corruption. As we got knowledge from the "Organizational behavior" course‚ we know that job satisfaction influences on employee performance within the organization and organization’s productivity in the whole. So let’s see what is job satisfaction and what
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Identify the key elements in McDonald’s global marketing strategy. In particular‚ how does McDonalds approach the issue of standardization? As we read in the article‚ the key elements in McDonald’s marketing strategies would be the following: They sell inexpensive food. Compared to other restaurants‚ McDonald’s food has a good taste and is easily available for everyone economically. Another element would be their quick service. Since they are a fast food restaurant‚ one of their main standards
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Improving Production at Sutton Branch McDonalds Productivity is a very important factor in a business. It is how well a business produces it’s goods depending on how efficient the output is made. For McDonalds this is very important because as a fast food chain we need to keep costs and waste as low as possible‚ whilst still producing quality burgers and chips to meet customer demands and company goals. McDonalds in general uses all three types of production. Job production is when one-off specialised
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Table of Contents Preface .................................................................................................................. 2 Research Question................................................................................................. 3 Short History of McDonald’s .................................................................................. 5 Advertising to Children .......................................................................................... 6 House‐style
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Our group selected a popular fast food restaurant company; McDonald restaurant (Hong Kong) Limited; McDonald was a neighborhood restaurant established in USA‚ in 1955.The first McDonald was established in Hong Kong in 1975 and offered customer the American Big Mac Meal and located at Paterson Street‚ Causeway Bay. ***Section 1 Mission of McDonald: “To be our customers” favorite Place and way to eat with inspired people who delight each customer with unmatched quality‚ service‚ cleanliness and
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