ORGANISATIONAL BEHAVOUR MGF2111 ASSESSMENT TASK 1 (PART 2) RESEARCH ESSAY INTRODUCTION This essay will discuss the key people management issues‚ found in McDonalds‚ being discrimination due to diversity and low motivation as a result of job specialisation. McDonalds is large corporation with thousands of employees‚ working in stores situated all over the world. This globalisation of stores insures a need for a diverse workforce in every McDonald’s store‚ in order to reflect the current diversity
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What is Globalization? Has Globalization really become the cliché of the century? Globalization perceives the world as a way of interconnectivity through similar aspects of life that interest us as humans. Globalization begins from culture to economics and all the way to environmental situations creating a global shift‚ thus being the cliché of our time. Globalization moulds the world to create a connection through social relations all over the world. Globalization includes transactions between
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company that began with small beginnings‚ and a simple burger it now has expanded menu that includes healthy food. Currently‚ the McDonald name and its brand serves to approximately 64 million customers each day‚ in over 333‚000 local restaurants locations‚ in about 119 countries. II. Company History The McDonald name and history began in 1940 when Dick and Mac McDonald open their doors in San Bernardino‚ California to the public as “McDonald’s Barbeque Restaurant” and featured a large menu and car
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North and South America‚ Europe‚ Australia and Asia‚ but are only thinly represented in the Middle East and Africa. The primary food products the company serves are hamburgers‚ cheeseburgers‚ chicken meals‚ french fries‚ coffee and milkshakes‚ but McDonald ’s is beginning to offer healthier products like wraps and salads. McDonald’s serves 64 million customers each day. McDonald’s sells its products in 117 countries and operates 32‚737 restaurants as of the end of 2010. Of the restaurants‚ 80% are
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McDonald’s was built in 1940 by the McDonald brothers (Dick and Mac). 1954 • Ray Kroc became the first franchisee appointed by Mac and Dick McDonald in San Bernardino‚ California. 1955 • Ray Kroc opened his first restaurant in Des Plaines‚ Illinois (near Chicago)‚ and the McDonald’s Corporation was created. 1957 • Quality‚ Service‚ Cleanliness and Value (Q.S.C. & V.) became the company motto. 1959 • The 100th McDonald’s opened in Chicago. PHOTO: The McDonald brothers (Dick right and Mac center)
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Restaurant Customer Satisfaction Surveys Can Keep Your Customers Coming Back Keep your customers coming back and recommending your restaurant to others with help from restaurant customer satisfaction surveys. Restaurant customer satisfaction surveys give you quantitative insight into the opinions and attitudes of your customers. You’ll obtain facts about what they want‚ what they expect‚ and if they plan to return to your restaurant again. If results show that your restaurant does not meet your
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locating closely where its top 3 competitors are also doing business eg;Burger King‚ Subway etc.. 4.Promotion: Mc Donald has engaged in many short-term incentives for consumer promotion through limited value menus‚ promotional games to promote old/new items on the menu eg; Happy Meal toys‚Big Mac Hockey Contest‚card games etc.. And McDonald focuses its ad campaigns on its overall Mc Donald experience and active life style. Promotional Strategy of McDonald’s and their Target Market McDonald’s Corporation
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Goodyear Report Since the early days of tire İndustry Goodyear Rubber&Tire Comanpy had been known as ‘’The Gorilla’’ for its dominance of the world tire industry.By 1991 They operated total of 84 plants which 41 in Us and 43 in 25 other countries with more than 2000 distribution outlets worldwide.They had 105.000 employees and ranked 3rd in the world wide sales of new tires. From 1900’s till 1970’s there were 5 big players in U.S tire industry.These companies were Goodyear‚Firestone‚Uniroyal
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Job Satisfaction subject: Org. Behavior Do people really like their jobs? Definitely‚ everyone knows from the news about dissatisfied workers going on strike or even acting violently toward their supervisors‚ directors‚ but overall people are quite satisfied with their jobs. According to the surveys percentage of satisfied people averages in the US is about 85 percent. The feelings‚ reflecting attitudes toward one’s job‚ are known as job satisfaction. Settings‚ related to the personnel job satisfaction
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Running Head: MARKETING SWOT Analysis Answer 1. The company so selected for the sake of carrying upon SWOT Analysis is McDonalds. The company is found to run its food outlets all around the globe. It basically deals in fast-foods. The customers serve to be the main aspect for the company. It used to collect feedback from the customers on a regular basis. The SWOT Analysis is the tool that is used from the point of developing pertinent knowledge about company’s position in the market. From this
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