Post Graduate Certificate in Marketing Management (EPGCMM-06) Term Paper: Submitted by: # 1 Student Name Anuj Gupta Roll No. EPGCMM-06-004 Organization Enerpac Hydraulics Designation Territory Manager – West Term Paper – Consumer Behavior on Smartphones TABLE OF CONTENTS Sl. # 1 2 3 4 5 6 7 8 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 9 10 11 12 13 TOPIC Abstract The Term – ‘Smartphone’ Evolution Of Smartphones Operating Systems Smartphones - Indian Context
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What are the arguments for and against a more rigorous control of advertising to children under 12 years of age? Content 1. Introduction 2 2. Literature Review 3 2.1 What is advertisement 3 2.2 The definition of children‚ childhood and children’s consumer behaviour 5 2.3 Arguments on advertisements and children 6 3. Discussion 7 3.1 Advertisement should be controlled‚ especially towards children 7 3.2 Why under 12 years old? 8 3.3 Is more rigorous control possible？ 10 4. Conclusion & Recommendation
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CONSUMER BEHAVIOR AUDIT The Consumer Behavior Audit is divided into the following sections: MARKET SEGMENTATION A. External Influences B. Internal Influences C. Situational Influences D. Decision-Process Influences PRODUCT POSITION A. Internal Influences B. Decision-Process Influences PRICING A. External Influences B. Internal Influences C. Situational Influences D. Decision-Process Factors DISTRIBUTION STRATEGY A. External Influences B. Internal
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BCG MATRIX OF EFES PİLSEN 6 DOGS: 6 CASH COWS: 6 QUESTION MARK: 7 STARS: 7 PRODUCT EXPENSION GRID OF EFES PİLSEN 7 MARKET PENETRATION: 7 PRODUCT DEVELOPMENT: 8 MARKET DEVELOPMENT: 8 DIVERSIFICATION: 8 CUSTOMER WELFARE 8 CONSUMER BUYING BEHAVIOR OF EFES PİLSEN 9 Complex buying behavior 9 Dissonance - Reducing buying behavior 9 Habitual Buying behavior : 9 Variety – Seeking Buying behavior : 9 DEFINING AND SPECIFYING THE SEGMENTS OF PRODUCT 9 Geographic Segmentation:
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CONSUMER PROTECTION ACT 1986 History of 1986 Act :- The consumer protection act‚ 1986 is one of the benevolent social legislation intended to protect the large body of consumer from exploitation. The act has come as a panacea for consumers all over the country and has assumed the shape of practically the most important legislation enacted in the country during the last few years. With the Introduction of this law‚ consumers now feel that they are in a position
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Consumer Behavior – Assignment 1 How do you define and explain consumer behavior? Consumer behavior is considered to be an inseparable part of marketing. Kotler and Keller (2011) state that consumer behavior is the study of the ways of buying and disposing of goods‚ services‚ ideas or experiences by the individuals‚ groups and organizations in order to satisfy their needs and wants. Consumer behavior has been defined as a process which through inputs and their use though process and actions leads
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country relating to consumer protection and offering goods for sale over the Internet. The aim of consumer protection laws is to address the grievances of the consumers and protecting them from the unethical practices/ behavior or unfair trade practices of the manufacturer/ supplier (Ananymous‚ 2003). The central issues of the sales of goods online and the law include the development of e-commerce‚ the role of consumers‚ and regulation of e-commerce in regards to consumer protection‚ as well
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Consumer Behaviour : Module 1 Introduction: • Needs are the essence of Marketing Concept. • The key to a company’s survival ‚profitability & Growth in a highly competitive market place is its ability to identify and satisfy unfulfilled consumer needs better & sooner than their competitors. • Effective Marketing firm requires insights into consumer’s mind in order to succeed sustainably in today’s cut- throat competitive world. • CB is rapidly growing discipline of study and research by the
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Consumer Research 52 Financial Services Authority Quality of advice process in firms offering financial advice: findings of mystery shopping research August 2006 Contents Foreword................................................................. 3 1. Methodology…………………………………………………………………………. 1.1. FSA mystery shopping methodology……………………………………… 1.2. Research International mystery shopping methodology…….. 4 4 5 2. Mystery shopping high-level results………………………………….. 2.1. Background……………………………………………………………………………
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THE CONSUMER PROTECTION ACT‚ 1986 Though consumer is the purpose and most powerful motivating force of production‚ yet at the same time consumer is equally vulnerable segment of the whole marketing system. Attempts have been made to guard the interest of the consumer in a sporadic way till 1986‚ when Government of India enacted a comprehensive legislation-Consumer Protection Act‚ to safe guard the interest of the consumer than ever before. The Consumer Protection Act‚ 1986‚ applies to
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